FAQs
What are the main duties of the Sexual Health Admin Worker?
The main duties include providing clerical and reception services, registering patients electronically, handling telephone queries, booking appointments, coding negative results, managing referrals, preparing case notes, booking interpreters, distributing post, ordering stationery, and maintaining confidentiality.
Is there a probationary period for this position?
Yes, all new staff are required to undergo a 6-month probationary period, while existing Trust staff transferring internally will have a modified probationary period of 3 months.
Who can I contact for further information about the job?
You can contact Gillian Bristow, Clinical Nurse Manager, at gillian.bristow@cht.nhs.uk or by telephone at 01422 261370 for further details or informal visits.
Are there any specific qualifications required for this role?
The job description does not specify particular qualifications, but relevant clerical and reception experience is likely to be beneficial.
Will I need to handle confidential material in this role?
Yes, maintaining confidentiality in conjunction with data protection regulations is a crucial aspect of this position.
Is prior experience in the healthcare sector necessary for this role?
While prior experience may be beneficial, it is not explicitly stated as a requirement in the job description.
What software or systems will I be using in this role?
The role involves using electronic systems for patient registration, inputting results, managing referrals, and ordering supplies, although specific software names are not mentioned.
Will I be responsible for managing appointments?
Yes, booking appointments is one of the key responsibilities of the Sexual Health Admin Worker.
Are there opportunities for career development in this role?
While not explicitly mentioned, opportunities for career development may be available through additional training and experience gained in the role.