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Solution Area Specialist - Data & AI

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Microsoft

10d ago

  • Job
    Full-time
    Senior & Expert Level
  • Sales & Business Development
    Data
  • Milan

AI generated summary

  • You should have experience in closing deals, assessing customer needs, articulating business value, leading strategic initiatives, mentoring others, and managing key accounts effectively.
  • You will drive customer engagements, assess needs, develop strategies, mentor team members, manage key accounts, and ensure client satisfaction while forecasting and executing business plans.

Requirements

  • Brings impactful industry insights into customer engagements and closes deals with customers.
  • Explores and assesses the needs of strategic/high-potential customers.
  • Articulates business value and long-term implications for customer business.
  • Develops strategies for driving and closing strategic and/or prioritized opportunities.
  • Leads the planning and execution on opportunities with resources and partners to cross-sell and up-sell.
  • Mentors others and develops strategies for best practice sharing across subsidiaries.
  • Leverages and shares competitor knowledge across solution areas as a subject matter expert to inform decisions on pursuit or withdrawal.
  • Coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience.
  • Manages the end-to-end business for strategic accounts across the organization.
  • Leads forecasting for accounts and develops a portfolio and territory plan to drive intentional selling with on-strategy engagements in high-propensity accounts.
  • Mentors junior team members.
  • Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
  • If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities

  • Brings impactful industry insights into customer engagements and closes deals with customers. Explores and assesses the needs of strategic/high-potential customers. Articulates business value and long-term implications for customer business. Develops strategies for driving and closing strategic and/or prioritized opportunities. Leads the planning and execution on opportunities with resources and partners to cross-sell and up-sell. Mentors others and develops strategies for best practice sharing across subsidiaries. Leverages and shares competitor knowledge across solution areas as a subject matter expert to inform decisions on pursuit or withdrawal. Coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages the end-to-end business for strategic accounts across the organization. Leads forecasting for accounts and develops a portfolio and territory plan to drive intentional selling with on-strategy engagements in high-propensity accounts. Mentors junior team members.

FAQs

What is the primary role of a Solution Area Specialist - Data & AI?

The primary role is to act as a solution sales expert within the enterprise sales organization, working closely with customers to leverage data and AI solutions that align with their business priorities.

What kind of customers will I be working with in this role?

You will be working with strategic and high-potential customers to assess their needs and provide tailored solutions.

What qualifications are required for this position?

The job description does not specify exact qualifications, but relevant experience in sales, data modernization, analytics, or AI would likely be beneficial.

What are the key responsibilities of this position?

Key responsibilities include driving and closing strategic deals, managing end-to-end business for strategic accounts, mentoring junior team members, and collaborating with technical and consulting resources.

How does Microsoft approach inclusivity in the workplace?

Microsoft commits to creating a culture of inclusion where everyone can thrive, emphasizing respect, integrity, accountability, and collaboration.

Will I have opportunities for professional development in this role?

Yes, you will have the opportunity to mentor others and develop strategies for sharing best practices, which promotes professional growth.

Are there opportunities for cross-selling and up-selling in this position?

Yes, the role involves leading planning and execution on opportunities to cross-sell and up-sell within strategic accounts.

Does the company have a policy on equal opportunity employment?

Yes, Microsoft is an equal opportunity employer and does not discriminate based on any protected characteristics under local laws.

Will I need to interact with partners and consultants in this role?

Yes, you will collaborate with a team of technical, partner, and consulting resources to advance the sales process.

Is there a structured process for gathering customer feedback and improving their experience?

Yes, you will coach others on ensuring customer satisfaction and establishing recovery action plans to enhance clients' overall experience.

Technology
Industry
10,001+
Employees
1975
Founded Year

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