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Staff Product Analyst

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HubSpot

9d ago

  • Job
    Full-time
    Senior Level
  • Cambridge
  • Quick Apply

AI generated summary

  • You need ~5 years of analytical experience, strong SQL skills, expertise in R/Python, and the ability to influence C-level stakeholders, plus a passion for mentoring and collaboration.
  • You will analyze product metrics, drive cross-functional initiatives, mentor analysts, identify improvement opportunities, create dashboards, and monitor customer usage to boost retention and revenue.

Requirements

  • Minimum Qualifications:
  • Academic or professional experience with a heavy quantitative, analytical focus
  • ~5 years minimum professional experience for most candidates.
  • Masters or PhD in quantitative field not required, but a good indicator
  • Track record of driving organization-wide impact in a business environment, influencing decision-making with data; ideally working with cross-functional, executive (C-level) stakeholders
  • Experience working with data end-to-end, from ingestion to data modeling to analytical deliveries
  • Experience with enterprise-scale analytics architectures built for a variety of applications (beyond SQL transformations/reporting, ideally Looker, HEX)
  • Ability to write performant, complex SQL queries combining multiple sources of data
  • Expertise with data analytics and statistical tools such as R or Python
  • Confidence with a variety of analytical and statistical techniques; expertise with a subset
  • Excellent communication, storytelling, and collaboration skills
  • Demonstrated passion for teaching, mentoring, or developing teams - particularly without direct management

Responsibilities

  • Partner with product leaders to develop success measurement and metric narratives for product priorities that tie back to retention and business outcomes
  • Drive cross-functional workstreams from metric definition to data instrumentation
  • Become an expert in translating ambiguous business questions into analyses with actionable insights and communicating these insights to stakeholders with a data-driven point of view and plan for action
  • Lead through the example of your work by delivering projects that set the standard for utility, completeness, accuracy, interpretability, and extensibility
  • Advise on the approach / analytical framework for high-complexity projects within Product Analytics; mentor analysts to help their projects succeed
  • Proactively identify opportunities to improve standards, process, approach, or delivery for analytics work across the org; advocate for improvements in architecture, data governance, or standards across HubSpot Analytics
  • Own the end-to-end metric work in emerging product areas—partnering with product management to define usage measurements, working with engineers to ingest and model usage data, and driving the definition of “what good looks like” via analyses of new & existing usage data
  • Deliver effective exploratory analyses and advanced methods to identify trends and key drivers of customer retention
  • Collaborate with cross-functional teams to develop and implement strategies to improve retention and revenue growth
  • Create effective dashboards to communicate insights to stakeholders
  • Monitor and analyze customer usage and behavior to identify opportunities for product improvements
  • Stay up-to-date on industry trends and best practices related to customer retention and engagement

FAQs

What is the primary responsibility of a Staff Product Analyst at HubSpot?

The primary responsibility of a Staff Product Analyst at HubSpot is to set the standard for how data and analytics are performed and consumed within the Product organization, working closely with product leaders to drive cross-functional projects that impact customer retention and product improvements.

What qualifications are necessary for this role?

Candidates should have a minimum of ~5 years of professional experience with a heavy quantitative, analytical focus, a track record of influencing decision-making with data, experience working with data end-to-end, and proficiency in SQL and data analytics tools like R or Python.

What type of projects will the Staff Product Analyst be handling?

The Staff Product Analyst will handle cross-functional, complex, and mission-critical projects related to product usage, customer retention, and the development and integration of new product features into existing models and metrics.

How does the role support cross-functional teams?

The role involves collaborating with Product Management, User Experience, and Engineering leadership to design and build better solutions for customers, developing success measurements, and driving strategies to improve retention and revenue growth.

Is mentorship a part of this role?

Yes, the Staff Product Analyst is expected to mentor other analysts, helping them succeed in their projects and advising on analytical frameworks for high-complexity projects.

What is the cash compensation range for this position?

The cash compensation range for the Staff Product Analyst position is between $138,500 and $221,600 USD annually.

What benefits does HubSpot offer alongside cash compensation?

HubSpot offers additional benefits such as equity plan participation through restricted stock units (RSUs), annual bonus targets, and a variety of perks designed to support employee growth.

Will there be opportunities for professional development?

Yes, the role includes opportunities for professional development through mentorship, leading projects, and engaging with cross-functional teams to drive impactful analytics work.

Are there specific technical skills required for this role?

Yes, candidates should have the ability to write complex SQL queries, experience with enterprise-scale analytics architectures (beyond SQL), and expertise in data analytics and statistical tools such as R or Python.

Is in-person attendance required at any HubSpot events?

Yes, employees in the Product team will need to attend in-person onboarding at a regional office and may participate in other events such as HubSpot’s annual PEER week and Product Group Summits.

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HubSpot

The easy-to-use CRM to scale your business.

Technology
Industry
1001-5000
Employees
2006
Founded Year

Mission & Purpose

HubSpot is a leading CRM platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers. HubSpot was named Glassdoor’s #4 Best Place to Work in 2021, and our award-winning culture has been recognized by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. We build connections, careers, and employee growth by creating a workplace that values flexibility, autonomy, and transparency. You can learn more about our commitment to creating an inclusive and diverse workplace in the HubSpot Culture Code. HubSpot is a hybrid company with employees working fully remotely, from an office, or a mix of the two. We are headquartered in Cambridge, MA with offices in Dublin, Ireland; Singapore; Sydney, Australia; Tokyo, Japan; Berlin, Germany; Paris, France; Bogotá, Colombia; Ghent, Belgium; San Francisco, CA; Portsmouth, NH; London, UK; Toronto, Canada.