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Store Manager

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Mountain Warehouse

Jul 11, 2024

Applications are closed

  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
  • Milton Keynes

Requirements

  • Retail management experience from a fast-paced background
  • Excellent people skills with a proven track record of leading, developing and motivating a team
  • Strong organisational skills; time management is a must
  • A passion for selling and customer engagement
  • A record of commercial success and awareness
  • Recognition of the importance of strong visual merchandising
  • Awareness of the local, and competitor market
  • Clothing experience - desirable but not essential
  • Passion, enthusiasm, and a hands-on attitude

Responsibilities

  • Leading and motivating your team to be the best
  • Coaching and mentoring
  • Driving Customer Service through team engagement and excellent product knowledge
  • Maximising your store’s sales potential and profitability, driving the KPIs
  • Delivering company standards to the highest level
  • Visual merchandising and product launches
  • Being a Brand Ambassador!

FAQs

What are the main responsibilities of a Store Manager?

The main responsibilities of a Store Manager include leading and motivating the team, coaching and mentoring staff, driving customer service, maximizing sales potential and profitability, maintaining high company standards, overseeing visual merchandising and product launches, and acting as a Brand Ambassador.

What qualifications or experience do I need to apply for the Store Manager position?

To apply for the Store Manager position, you need retail management experience from a fast-paced background, excellent people skills, strong organizational skills, a passion for selling and customer engagement, a record of commercial success, awareness of visual merchandising, and recognition of the local market and competitors. Experience in clothing is desirable, but not essential.

What kind of benefits does the Store Manager role offer?

The benefits include a monthly bonus scheme, a 50% employee discount across Mountain Warehouse and Animal, a uniform allowance, 28 days of annual leave including Bank Holidays, guaranteed one weekend off per month, access to an Employee Assistance Programme, an auto-enrolment pension scheme, and opportunities for career growth within the company.

Is prior experience in clothing retail necessary for this role?

No, while clothing experience is desirable, it is not essential for the Store Manager role. The focus is mainly on retail management experience and strong leadership skills.

How does the company support employee development?

The company supports employee development by providing opportunities for growth within the team. They have launched an online learning portal with various tools and resources aimed at professional development.

What is the store's policy on work-life balance for Store Managers?

Store Managers are guaranteed one weekend off per month and receive 28 days of annual leave, which includes Bank Holidays, promoting a good work-life balance.

Will I be held accountable for store performance as a Store Manager?

Yes, as a Store Manager, you will be fully accountable for all aspects of store performance, including sales, customer service, and team performance.

Is there a company culture of rewarding employees?

Yes, the company has an employee referral incentive and a monthly bonus scheme, highlighting its culture of rewarding hard work and dedication.

What type of work environment can I expect as a Store Manager?

You can expect a stable, successful, and supportive work environment where many team members have progressed to more senior roles, fostering a culture of growth and development.

How important is visual merchandising in this role?

Visual merchandising is very important in this role. As a Store Manager, you are expected to recognize its significance and maintain high standards to enhance customer engagement and sales.

Secure you next position by visiting our careers

Retail & Consumer Goods
Industry
1001-5000
Employees
1997
Founded Year

Mission & Purpose

Established in 1997, Mountain Warehouse has grown rapidly to become the largest Outdoor Retailer in the UK, with 400+ stores worldwide and strong online sales both in the UK and Internationally. To keep us on the cutting edge of the outdoor world we are always on the lookout for talented, enthusiastic people from all walks of life who love to be part of a fast paced team. If you embrace hard work, love change and strive to always make things bigger and better then come join us. We have a vibrant, busy office full of great people. There are loads of opportunities to get involved in projects away from your day to day and plenty of opportunity for growth across all departments. If you think you have what it takes to join the Mountain Warehouse adventure check out our Current Vacancies.

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