FAQs
What are the main responsibilities of a Store Manager?
The main responsibilities of a Store Manager include leading and motivating the team, coaching and mentoring staff, driving customer service, maximizing sales potential and profitability, maintaining high company standards, overseeing visual merchandising and product launches, and acting as a Brand Ambassador.
What qualifications or experience do I need to apply for the Store Manager position?
To apply for the Store Manager position, you need retail management experience from a fast-paced background, excellent people skills, strong organizational skills, a passion for selling and customer engagement, a record of commercial success, awareness of visual merchandising, and recognition of the local market and competitors. Experience in clothing is desirable, but not essential.
What kind of benefits does the Store Manager role offer?
The benefits include a monthly bonus scheme, a 50% employee discount across Mountain Warehouse and Animal, a uniform allowance, 28 days of annual leave including Bank Holidays, guaranteed one weekend off per month, access to an Employee Assistance Programme, an auto-enrolment pension scheme, and opportunities for career growth within the company.
Is prior experience in clothing retail necessary for this role?
No, while clothing experience is desirable, it is not essential for the Store Manager role. The focus is mainly on retail management experience and strong leadership skills.
How does the company support employee development?
The company supports employee development by providing opportunities for growth within the team. They have launched an online learning portal with various tools and resources aimed at professional development.
What is the store's policy on work-life balance for Store Managers?
Store Managers are guaranteed one weekend off per month and receive 28 days of annual leave, which includes Bank Holidays, promoting a good work-life balance.
Will I be held accountable for store performance as a Store Manager?
Yes, as a Store Manager, you will be fully accountable for all aspects of store performance, including sales, customer service, and team performance.
Is there a company culture of rewarding employees?
Yes, the company has an employee referral incentive and a monthly bonus scheme, highlighting its culture of rewarding hard work and dedication.
What type of work environment can I expect as a Store Manager?
You can expect a stable, successful, and supportive work environment where many team members have progressed to more senior roles, fostering a culture of growth and development.
How important is visual merchandising in this role?
Visual merchandising is very important in this role. As a Store Manager, you are expected to recognize its significance and maintain high standards to enhance customer engagement and sales.