Logo of Huzzle

Home

Matches

Explore

Manage

Store Manager (m/w/d)

image

Foot Locker

25d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Berlin

AI generated summary

  • You need 2+ years in a retail leadership role, strong customer focus, creative problem-solving skills, financial acumen, high ethical standards, and flexible availability.
  • You will coach your team for top performance, ensure high customer service, implement operational standards, drive profitability, maintain visual merchandising, and promote product knowledge.

Requirements

  • Bewiesene Führungsfähigkeiten mit mindestens 2 Jahren Erfahrung in einer Verkaufsumgebung mit Kundenkontakt
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Ist kreativ und vielseitig bei der Reaktion auf sich ändernde Anforderungen und Chancen in einer schnell veränderlichen Omni-Channel-Einzelhandelsumgebung
  • Starke kognitive und mathematische Qualifikationen, einschließlich von Problemanalysen, Entscheidungsfindung und Finanzanalysen
  • Hohes Niveau bei Ethik, Werten, Integrität und Vertrauen
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Coaching und Motivation Ihres Teams, um eine Top-Leistung zu inspirieren und außergewöhnlichen Kundenservice zu bieten
  • Umsetzung der Standards bei Rekrutierung, Einstellung, Schulung, Kundenservice, visuellem Merchandising und Ladenbetrieb
  • Umsetzung von Plänen zum Einsatz wichtiger Leistungsindikatoren, um die Profitabilität zu maximieren
  • Markenloyalität verstärken, indem das Team befähigt wird, eine natürliche und individuelle Erfahrung für Kunden zu schaffen
  • Als Partner zwischen Kunden, Verkäufern und Ladenleitung und Geschäftspartnern des Unternehmens agieren
  • Hält ein hohes Niveau der Kundenorientierung aufrecht und leitet durch Vorbildfunktion mit klarer und überzeugender Kommunikation
  • Stellt sicher, dass visuelle Direktiven und Standards beibehalten werden
  • Leidenschaft für die Vermittlung von Produktkenntnis an Mitarbeiter und wie dieses Wissen bei der Kundenerfahrung eingesetzt wird

FAQs

What qualifications are required for the Store Manager position?

The ideal candidate should have proven leadership skills with at least 2 years of experience in a customer-facing sales environment, strong communication skills, and a commitment to delivering exceptional customer experiences.

Is prior retail experience necessary?

Yes, a minimum of 2 years of experience in a sales environment with customer contact is required for this role.

What are the primary responsibilities of a Store Manager?

Responsibilities include coaching and motivating your team, implementing corporate standards in recruitment, training, customer service, visual merchandising, and store operations, and maximizing profitability through performance metrics.

What skills are emphasized for this role?

Strong cognitive and mathematical skills, problem analysis, decision-making, finance analysis, creativity in response to changing demands, and high levels of ethics, values, integrity, and trust are emphasized.

What is the expected work schedule for a Store Manager?

Flexible availability is required, including evenings, weekends, and holiday periods.

How important is customer service in this role?

Customer service is critically important, and the Store Manager is expected to maintain a high level of customer orientation and lead by example in providing exceptional service.

Will I need to train my team?

Yes, training and coaching team members to ensure they deliver a great customer experience is a key responsibility of the Store Manager.

How does this position relate to corporate strategies?

The Store Manager is responsible for implementing all corporate strategies to enhance customer experience and drive sales performance.

Is teamwork emphasized in this role?

Yes, collaboration with team members, customers, and business partners is vital for success in this position.

What is the approach to visual merchandising in this role?

The Store Manager is responsible for ensuring that visual directives and standards are maintained to create an inviting shopping environment.

image

Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.