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Store to Home Picker

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B&Q

Aug 7

Applications are closed

  • Job
    Full-time
    Entry Level
  • Nottingham

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Customer Advisor - ROI

JobB&Q
Entry Level

Requirements

  • You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple.
  • You’ll be comfortable with some heavy lifting.
  • Being agile and flexible is important to the success of this role.
  • You’ll be happy to expand your skills by using new technology and learning new ways of working.
  • You’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone.
  • Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.

FAQs

What are the working hours for the Store to Home Picker position?

The working hours are full-time, totaling 36.45 hours per week, with shifts available Monday to Sunday between 5.00am and 10.00pm.

What is the hourly wage for this role?

The UK Notional hourly rate for this position is £12.21 per hour.

Is the position permanent?

Yes, this position is offered on a permanent contract basis.

What are the main responsibilities of a Store to Home Picker?

The main responsibilities include communicating effectively with customers, supporting their ideas on the shop floor, and ensuring an efficient one-hour click and collect service while prioritizing safety.

What skills and experience are required for this position?

Candidates should be organized, analytical thinkers who can prioritize tasks. They should be comfortable with heavy lifting, flexible with scheduling, and willing to learn new technologies.

What benefits are offered with this position?

Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, and well-being benefits.

Does B&Q promote diversity and inclusion in its workplace?

Yes, B&Q is committed to making the workplace diverse and representative of the communities they serve, ensuring everyone feels they belong and have equal opportunities.

Is weekend and evening work a requirement for this role?

Yes, flexibility to work on a rota that includes weekends, evenings, and bank holidays is important for this role.

How can I request adjustments during the application process?

You can contact recruitment@b-and-q.co.uk for any recruitment adjustments or support needed during the application or interview process.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors

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