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Style Advisor

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  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Sheffield

Requirements

  • Experience within retail alongside proven experience with interiors/furniture
  • Strong sales experience and awareness of trends to support the customer in styling their rooms/homes
  • Be ambitious and confident, with a strong can-do attitude
  • Be enthusiastic and dedicated to providing excellent customer service
  • A desire to work as part of a team to generate fresh and innovative ideas
  • Proficiency in MS Office and general IT

Responsibilities

  • Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range
  • Maintaining our high showroom standards and visual merchandising in store
  • Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered
  • Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date
  • Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards
  • Proactively improving and updating knowledge of product & interior trends

FAQs

What is the job title for this position?

The job title is Style Advisor.

Where is the job location?

The job is located in Sheffield, S9 1EL, specifically at the Frasers Meadowhall Concession.

What type of employment is being offered?

This is a part-time employment position.

How many hours per week is the role?

The role requires 22 hours per week.

Is weekend availability required for this position?

Yes, weekend availability is required.

What are the main responsibilities of a Style Advisor at Sofa.com?

The main responsibilities include welcoming customers, maintaining showroom standards, providing advice and support, processing orders, acting as a brand ambassador, and staying updated on product and interior trends.

What qualifications are needed for this role?

Candidates should have retail experience, proven experience with interiors/furniture, strong sales experience, and proficiency in MS Office and general IT.

What kind of environment does Sofa.com provide for its employees?

Sofa.com provides a working environment that inspires and motivates team members while promoting excellent service and customer experience.

What qualities are desired in a candidate for this position?

Desired qualities include ambition, a can-do attitude, enthusiasm for customer service, and a collaborative spirit for generating innovative ideas.

Does Sofa.com provide any specific principles to follow at work?

Yes, Sofa.com encourages employees to think without limits, own their responsibilities, act with purpose, and focus on being commercial and customer-focused.

We are building the planet’s most admired and compelling brand ecosystem.

Retail & Consumer Goods
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come. We’re not sitting back – there’s no room for hesitation.

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