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Supervisor - Bristol

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Charles Tyrwhitt

Aug 1

Applications are closed

  • Job
    Full-time
    Junior (1-2 years)
  • Bristol

Requirements

  • - Previous experience in a retail position at a Supervisor or Key Holder level
  • - A passion for Customer Service
  • - The proven ability to keep Customer Service at the forefront while delivering great sales numbers
  • - Alignment with the company’s 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”
  • - A creative and entrepreneurial mindset
  • - A pro-active approach to work
  • - Flexibility to work across weekdays, weekends, and Bank Holidays

Responsibilities

  • - Coach and motivate the sales team to exceed targets, maximise KPI’s, and deliver first-class customer service.
  • - Influence and nurture a professional and enjoyable store environment.
  • - Encourage a winning mentality in service and selling.
  • - Champion colleague engagement and lead by example.
  • - Be an expert on CT product, customer service and selling skills.
  • - Train the sales team and encourage the use of staff training tools.
  • - Assist with managing some operational, compliance and admin tasks.
  • - Ensure the smooth daily running of the store.
  • - Adhere to company policy procedures, Health and Safety guidelines and security processes.

FAQs

What is the location of the Supervisor position?

The Supervisor position is located in Bristol.

What is the job type for this role?

This is a replacement job type.

What is the salary for the Supervisor position?

The salary for the Supervisor position is £26,780 per annum.

What is the contract hours for this role?

This is a 40-hour contract position.

Are candidates required to work on weekends and Bank Holidays?

Yes, candidates must be flexible to work across weekdays, weekends, and Bank Holidays.

What kind of experience is required for the Supervisor role?

The role requires previous experience in a retail position at a Supervisor or Key Holder level.

What qualities are we looking for in a candidate?

We are looking for someone with a passion for Customer Service and the proven ability to deliver great sales numbers.

What kind of benefits do UK Retail colleagues receive?

UK Retail colleagues receive benefits such as an excellent bonus scheme, uniform allowance, a cycle to work scheme, relocation packages, season ticket loans, and professional development support through the Tyrwhitt Academy.

What is the main objective of the Supervisor role?

The main objective is to coach and motivate the sales team to exceed targets, maximize KPIs, and deliver first-class customer service.

How does Charles Tyrwhitt support professional development?

Charles Tyrwhitt offers training through the Tyrwhitt Academy, which supports product knowledge, customer service, and provides apprenticeship level qualifications that can be worked through while earning a full wage.

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Charles Tyrwhitt

#TyrwhittSpirit

Retail & Consumer Goods
Industry
501-1000
Employees
1986
Founded Year

Mission & Purpose

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our spiritual home and flagship store is located on London’s famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better. When it comes to our people, we really do “Give a shirt”. Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.