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Support Medical Secretary

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Mersey Care NHS Foundation Trust

18d ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • Liverpool

AI generated summary

  • You must work flexibly, maintain confidentiality, know medical terminology, manage your workload, have strong interpersonal skills, and thrive under pressure in a busy environment.
  • You will type clinical correspondence, maintain confidentiality, manage your workload, support the medical team, and ensure accuracy in a busy environment while demonstrating excellent interpersonal skills.

Requirements

  • The post holder is expected to work closely with the services to type clinical correspondence in a timely manner to achieve KPIs.
  • The post holder will be expected to work with a flexible approach, maintaining confidentiality at all times when dealing with service user/staff information.
  • The post holder should have a good working knowledge of medical terminology and a willingness to expand on that knowledge to provide support to different specialities.
  • You will be able to demonstrate flexibility and use your own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the medical team to utilise their time in an efficient manner.
  • The post holder will provide a comprehensive professional support secretarial service to an excellent standard ensuring a high level of accuracy to the Mental Health Care Division.
  • Successful applicants will be able to organise their own workload and co-ordinate workload activities with other Medical Secretaries in the team.
  • The successful candidate will have excellent interpersonal skills and a friendly telephone manner.
  • There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own.

Responsibilities

  • The post holder is expected to work closely with the services to type clinical correspondence in a timely manner to achieve KPIs.
  • The post holder will be expected to work with a flexible approach, maintaining confidentiality at all times when dealing with service user/staff information.
  • The post holder should have a good working knowledge of medical terminology and a willingness to expand on that knowledge to provide support to different specialities.
  • You will be able to demonstrate flexibility and use your own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the medical team to utilise their time in an efficient manner.
  • The post holder will provide a comprehensive professional support secretarial service to an excellent standard ensuring a high level of accuracy to the Mental Health Care Division.
  • Successful applicants will be able to organise their own workload and co-ordinate workload activities with other Medical Secretaries in the team.
  • The successful candidate will have excellent interpersonal skills and a friendly telephone manner.
  • There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own.

FAQs

What is the job title for this position?

The job title is Support Medical Secretary.

Where is the position located?

The position is located at Baird House Hub in Liverpool.

What type of team will I be supporting?

You will be supporting the Community Mental Health Teams.

What are the key responsibilities of the Support Medical Secretary?

The key responsibilities include typing clinical correspondence in a timely manner, maintaining confidentiality, and providing a comprehensive professional support secretarial service to the Mental Health Care Division.

What qualifications or skills are required for this position?

A good working knowledge of medical terminology, excellent interpersonal skills, and the ability to organise and coordinate workload activities are required.

Are there expectations for working under pressure?

Yes, it is essential that candidates can work to tight deadlines and withstand the pressure of a busy department.

Is there flexibility in work hours for this role?

Yes, flexible working requests will be considered for this position.

How can I contact for further details or informal visits about the position?

You can contact Joanne Healey, Administration Manager, at joanne.healy@merseycare.nhs.uk or by phone at 07423 787353.

What is the commitment of Mersey Care towards service delivery?

Mersey Care is committed to delivering 'perfect care' – care that is safe, effective, positively experienced, timely, equitable, and efficient.

Who does Mersey Care serve?

Mersey Care serves more than 1.4 million people across the North West region and is also commissioned for services that cover the North West, North Wales, and the Midlands.

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Mersey Care NHS Foundation Trust

Science & Healthcare
Industry
5001-10,000
Employees

Mission & Purpose

Mersey Care NHS Foundation Trust provides mental health, learning disability, addiction services, and community health services across the UK. Their ultimate mission is to improve the quality of life for individuals by delivering compassionate, safe, and effective healthcare. They aim to promote recovery, independence, and well-being through a patient-centered approach, ensuring that every individual receives the care and support they need to live fulfilling lives.