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Team Member

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You must have a passion for exceptional customer service, a friendly personality, and a desire to work as part of a team. Training provided to learn about products and enjoy the experience.
  • You will provide exceptional customer service, work as part of a team, learn about products, and enjoy a vibrant atmosphere with beautiful river views while undergoing in-house training.

Requirements

  • As the successful member of our Bar team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.

Responsibilities

  • We're looking for somebody to join our team hear at the Old Ship, Hammersmith's most iconic riverside pub.
  • Boasting the best river views in West London we're home to seasonal British classics, a delicious selection of thirst-quenching ales, craft beer and premium wines.
  • Come work with the beautiful Thames vistas.
  • With in-house training and progression opportunities, we're a great place to build a career.
  • As the successful member of our Bar team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team.
  • You’ll get lots of training, learn about all our products & have a good time along the way.

FAQs

What type of establishment is the Old Ship?

The Old Ship is a riverside pub located in Hammersmith, known for its iconic views and seasonal British cuisine.

What benefits do you offer to bar staff?

We offer several benefits including access to our Career Pathway, apprenticeships, free meals, weekly pay, 28 days of holiday per year, a 20% discount in all Young's pubs and hotels, a Share Save Scheme, and a company pension scheme.

Is prior experience required to apply for the bar staff position?

While prior experience in a similar role can be advantageous, we provide in-house training and development, so passion and a willingness to learn are more important.

What qualities do you look for in a bar staff member?

We look for individuals with a passion for delivering exceptional customer service, a friendly and outgoing personality, and a desire to work effectively as part of a team.

How often do you pay your staff?

We offer weekly pay to our bar staff.

What kind of training can bar staff expect?

Bar staff will receive in-house training on our products and customer service, along with opportunities for professional development and career progression.

Are there opportunities for career advancement in this position?

Yes, there are numerous opportunities for career advancement through our Career Pathway and training programs.

Is staff food provided during shifts?

Yes, bar staff are entitled to free meals during their shifts.

What is the holiday entitlement for bar staff?

Bar staff receive 28 days of holiday per year.

Can you tell me about the employee discount?

Bar staff enjoy a 20% discount at all Young’s pubs and hotels.

UK's best pubs and hotels across London and the south of England. 🍻

Travel & Leisure
Industry
1001-5000
Employees
1831
Founded Year

Mission & Purpose

Having proudly served our communities since 1831 when it comes to pubs it’s safe to say we know a thing or two. With more than 200 establishments, our award winning design approach means excellence in ambience as well as service and location. From poetic pubs steeped in history, to secret underground cocktail bars and our boutique hotels, the character and individuality of each of our premises gives them a unique feel. Our pubs have style and soul, and the people who work with us have pride in our culture and passion for the work they do. We encourage progression and celebrate success to ensure we create future leaders. We are dedicated to providing ongoing training and support, giving you the opportunity to be the best you can be.