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Telemarketing & Sales Administration

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Quadient

9d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You have a commercial qualification, B2B sales experience, solution-oriented sales skills, CRM knowledge, strong communication, and fluent German with good English.
  • You will contact existing customers for contract renewals and cross-selling, handle inbound leads, maintain your sales pipeline, update Salesforce, and collaborate with internal teams.

Requirements

  • Du hast eine kaufmännische Ausbildung oder eine vergleichbare Ausbildung erfolgreich abgeschlossen.
  • Berufserfahrung im B2B Inside Sales/Tele Sales; Kenntnisse im Software Selling von Vorteil
  • Du fühlst dich im lösungsorientierten Verkauf zu Hause und bist in der Lage, die Vorteile deines Produktes in ein Kundenbedürfnis zu verwandeln
  • Du baust gute und andauernde Kundenbeziehungen innerhalb eines kurzen (monatlichen) Verkaufszyklus auf
  • Du hast Kenntnisse in Salesforce oder einem anderen CRM, Microsoft Teams und der Microsoft Office-Suite allgemein
  • Du verfügst über ein gutes sprachliches Ausdrucksvermögen gepaart mit einer ausgeprägten Dienstleistermentalität
  • Fließende Deutschkenntnisse sowie gute Englischkenntnisse.

Responsibilities

  • 80% Outbound/Kauf & Leasing: Du kontaktierst bestehende Quadient Kunden und erneuerst oder verlängerst bestehende Verträge bzw. betreibst Cross-Selling
  • 20% Inbound Lead Calls: Zugewiesene Leads werden zeitnah von dir kontaktiert und in Bestandskunden umgewandelt
  • Du identifizierst die Entscheider beim Kunden und gewinnst einen Einblick hinsichtlich aktuell oder zukünftig geplanter Investitionen im Bereich der postbezogenen Lösungen
  • Du hast deine Pipeline sowie die damit verbundenen Verkaufsprozesse im Griff und bist verantwortlich für die komplette Abwicklung, vom Lead/Kontakt bis hin zur Bestellung
  • Du pflegst unser CRM (Salesforce) mit qualifizierten Informationen
  • Du arbeitest eng mit anderen Abteilungen zusammen, z.B. Sales Administration oder Backoffice. Das Inside Sales Team in Deutschland besteht aus vier Kolleginnen und Kollegen.

FAQs

What is the primary focus of the Inside Sales Specialist position at Quadient?

The primary focus is on contacting existing Quadient customers to renew or extend contracts and engage in cross-selling of postal solutions.

What percentage of the role involves outbound sales versus inbound lead calls?

The role consists of 80% outbound sales (contacting existing customers) and 20% inbound lead calls.

What tools will I need to manage my tasks effectively?

You will need knowledge in Salesforce or another CRM, as well as proficiency in Microsoft Teams and the Microsoft Office suite.

What qualifications are required for this position?

A successful completion of a commercial training or a comparable qualification is required, along with experience in B2B Inside Sales or Tele Sales.

Are language skills important for the Inside Sales Specialist role?

Yes, fluent German and good English language skills are required.

What type of work environment does Quadient provide?

Quadient offers a unique workplace with a focus on creating connections, where employees can advance their careers and contribute to a future-oriented team.

What benefits does Quadient offer its employees?

Quadient offers flexible work options, unlimited learning opportunities through an online platform, extensive benefits in wellness and work-life balance, and support for mental health.

Is there a focus on diversity and inclusion at Quadient?

Yes, Quadient is committed to being an inclusive employer and encourages applications from all qualified candidates regardless of background.

How does Quadient support employee well-being?

Quadient offers a free employee assistance program to support mental health and well-being.

Can I get assistance with my application or interview process if needed?

Yes, Quadient will consider all reasonable adjustments during the interview process, and you can reach out for help via careers@quadient.com.

Together, we deliver solutions that create relevant and personalized interactions. Because connections matter.

Technology
Industry
5001-10,000
Employees
1924
Founded Year

Mission & Purpose

Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on three key solution areas, Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps simplify the connection between people and what matters. ​ Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. ​ Because connections matter.