Temporary Sales Assistants - Frasers

Frasers Group

Oct 28

Applications are closed

Job
Full-time
Entry, Junior, Mid & Senior Level
Customer Relations
Sales & Business Development
Wolverhampton

Requirements

Relevant customer facing experience which reflects the role
Can demonstrate a passion for working with customers to enhance their shopping experience
A desire and ability to deliver sales against targets set
Ability to communicate confidently with colleagues and customers
Be a team player

Responsibilities

A customer focused role driving customer loyalty and sales through the provision of an individual bespoke service.
The role has accountability for delivering exceptional service to drive personal and business targets. It requires the need to inspire our customer through your belief and love of our products. We are looking for someone who strives to continuously learn and develop their service skills, product knowledge and behaviours in our ever changing retail environment. Successful candidates will take an active role in sharing ideas and identifying opportunities to enhance the store environment and grow the business.
To greet and engage with customers on arrival and answer any first queries e.g. where is buy and collect.
Able to assist customers where security tags have been left on at the barriers
Able to recognise and support on nearby tills if necessary.
Deliver a world class customer experience that is unrivalled in the marketplace
Display excellent attention to detail when helping to style customers by actively listening to their needs
Introduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyalty
Resolve queries effectively face-to-face or on the telephone
Maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability
Maintain high standards of personal presentation
Take an active role in supporting in-store events, providing ideas and feedback on ways to improve.
Maintains sophisticated retail and visual standards to capture the customers imagination to drive sales
Takes an active role in loss prevention within the store
Adheres to all health and safety policies at all times

FAQs

What is the location for the Temporary Sales Assistant position?

The location for the Temporary Sales Assistant position is Wolverhampton, WV1 3NN.

What company is hiring for this position?

The position is being offered by the Frasers Group.

Is this a full-time or part-time position?

This is a part-time position.

What are the main responsibilities of the Temporary Sales Assistant?

The main responsibilities include greeting and engaging customers, delivering exceptional service, assisting with queries, maintaining stockroom standards, and supporting in-store events.

What qualifications are required for this role?

Relevant customer-facing experience, a passion for enhancing customer experiences, a desire to meet sales targets, confident communication skills, and being a team player are the required qualifications.

Are there opportunities for personal development in this role?

Yes, there is an opportunity to continuously learn and develop service skills, product knowledge, and behaviors in the retail environment.

What is the engagement date for this position?

The engagement date ends on 7th February 2025.

Is there a dress code or standard of personal presentation for this role?

Yes, maintaining high standards of personal presentation is required for the role.

What kind of experience is preferred for applicants?

Applicants should have relevant customer-facing experience that reflects the role and demonstrates a passion for working with customers.

What customer service standards are expected from a Temporary Sales Assistant?

A world-class customer experience that is unrivaled in the marketplace, with excellent attention to detail and the ability to resolve queries effectively, is expected.

Frasers Group

We are building the planet’s most admired and compelling brand ecosystem.

Retail & Consumer Goods

Industry

10,001+

Employees

1982

Founded Year

Mission & Purpose

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come. We’re not sitting back – there’s no room for hesitation.