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Transformation Lead - Digital B8b

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Royal Surrey NHS Foundation Trust

2mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Consulting
    Business, Operations & Strategy

AI generated summary

  • You need strong programme management skills, experience in complex change, resilience, and the ability to lead digital transformation while engaging diverse stakeholders effectively.
  • You will lead large-scale transformation initiatives, manage projects, collaborate with clinical and non-clinical teams, optimize patient outcomes, and ensure effective governance and benefit tracking.

Requirements

  • We are seeking highly motivated individuals who bring a robust foundation in programme and portfolio management, coupled with a proven track record in delivering complex change initiatives, to lead delivery of transformation projects.
  • Success in this role requires a blend of humility, resilience, and the ability to navigate a challenging, multifaceted stakeholder landscape.
  • The initial priority of this role will be focused on leading the ‘Digitising the Patient Experience’ portfolio, which includes our patient portal as well as work to improve how we communicate and engage with our patients digitally.
  • Their role is highly visible as a senior leader and they will take a structured approach to leading large scale changes, utilising the Trust’s standard approach which includes A3 thinking and QI methodology and project and programme management tools.
  • They will be responsible for all aspects of the delivery, including planning; project start-up and delivery; working with clinical and non-clinical leads across our Trust and Ashford St Peters Foundation Trust, as well as linking with partner organisations and patients.
  • The Transformation Lead (Digital) will lead co-production approaches to digital service redesign and ensure that the patient journey and patient outcomes are optimised.
  • They will coordinate and drive the delivery of change towards the agreed service targets / new operating model and lead people through the changes required to achieve the goals set out for the piece of work, managing conflict and facilitating stakeholders to move towards a shared goal.
  • They will ensure the effective governance of the work, and be responsible for ensuring effective benefits management is in place to track impact of the project (across Quality, Delivery, People and Finance).

Responsibilities

  • The Transformation Lead’s purpose is to take responsibility for the effective delivery of improvement activities and programme/portfolio management activity within their remit.
  • Their role is highly visible as a senior leader and they will take a structured approach to leading large scale changes, utilising the Trust’s standard approach which includes A3 thinking and QI methodology and project and programme management tools.
  • They will be responsible for all aspects of the delivery, including planning; project start-up and delivery; working with clinical and non-clinical leads across our Trust and Ashford St Peters Foundation Trust, as well as linking with partner organisations and patients.
  • The Transformation Lead (Digital) will lead co-production approaches to digital service redesign and ensure that the patient journey and patient outcomes are optimised.
  • They will coordinate and drive the delivery of change towards the agreed service targets / new operating model and lead people through the changes required to achieve the goals set out for the piece of work, managing conflict and facilitating stakeholders to move towards a shared goal.
  • They will ensure the effective governance of the work, and be responsible for ensuring effective benefits management is in place to track impact of the project (across Quality, Delivery, People and Finance).

FAQs

What is the primary focus of the Transformation Lead - Digital role?

The primary focus of the Transformation Lead - Digital role is to lead the ‘Digitising the Patient Experience’ portfolio, which includes the patient portal and initiatives to enhance digital communication and engagement with patients.

What qualifications or experience are needed for this position?

Candidates should have a robust foundation in programme and portfolio management, along with a proven track record in delivering complex change initiatives, especially within digital transformation contexts.

What methodologies will the Transformation Lead utilize in their work?

The Transformation Lead will utilize the Trust’s standard approach, which includes A3 thinking, QI methodology, and project and programme management tools.

What are the main responsibilities of the Transformation Lead?

Responsibilities include managing delivery of transformation projects, stakeholder engagement, coordinating change towards service targets, ensuring effective governance and benefits management, and leading co-production approaches for digital service redesign.

Is this position visible within the organization?

Yes, the Transformation Lead role is highly visible as a senior leader within the Trust.

Who will the Transformation Lead work with?

The Transformation Lead will collaborate with clinical and non-clinical leads across the Trust and Ashford St Peters Foundation Trust, as well as with partner organizations and patients.

What is the governance structure mentioned in the job description?

The effective governance structure involves overseeing the overall delivery of the work, ensuring compliance with standards, and tracking impacts through benefits management across various metrics including Quality, Delivery, People, and Finance.

Are there opportunities for professional development in this role?

Yes, Royal Surrey is committed to supporting professional development and offers a comprehensive health and wellbeing program.

Is this role considered for part-time applicants?

Yes, secondments and part-time applicants will be considered for this role.

How can I find out more information about the role before applying?

Interested individuals can contact Sarah Scales, Associate Director of Transformation, at sarahscales@nhs.net or via telephone at 01483571122 for further details or to arrange informal visits.

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Royal Surrey NHS Foundation Trust

World class care for our community

Science & Healthcare
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

We provide health care services from Royal Surrey County Hospital in Guildford and adult community healthcare services from Haslemere Hospital and Milford Hospital. Royal Surrey County Hospital provides emergency and general hospital services to a population of more than 330,000 across south west Surrey. It is also home to St Luke’s, our specialist tertiary Cancer Centre, which offers state of the art diagnostic and treatment services to a population of up to 2 million across Surrey, West Sussex, Hampshire and to patients from across the UK and abroad.

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