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Vice President of Services Operations

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SEI

10d ago

  • Job
    Full-time
    Expert Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Cincinnati
  • Quick Apply

AI generated summary

  • You should have 10+ years in operations, experience with HR, Legal, and IT, strong leadership skills, and a track record in process optimization and corporate governance. C-suite collaboration is essential.
  • You will lead Shared Services, oversee HR, Technology, and Administration, drive process improvement, ensure compliance, and collaborate with executives to align operations with business goals.

Requirements

  • Experience leading cross-functional corporate services teams (HR, Legal, Admin, Talent, Technology).
  • Proven ability to optimize processes, drive operational efficiency, and implement best practices.
  • Ability to translate business objectives into effective operational strategies.
  • Experience working directly with CEOs and executive leadership on corporate initiatives.
  • Strong ability to align Shared Services functions with company vision and business goals.
  • Track record of driving organizational improvements while maintaining day-to-day operational excellence.
  • Understanding of corporate governance, legal compliance, and risk management principles.
  • Ability to implement internal controls, policies, and frameworks that ensure ethical and responsible operations.
  • Experience working with Legal, HR, and IT teams to maintain compliance standards.
  • Skilled at working across departments, leadership levels, and business units to drive alignment.
  • Strong communication and stakeholder management skills, ensuring transparency and trust.
  • Proven ability to understand business needs and translate them into effective operational solutions.
  • Bachelor’s degree in Business Administration, Management, or a related field (MBA or equivalent preferred).
  • 10+ years of experience in operations, corporate services, or a related executive leadership role.
  • Direct operational management experience overseeing one or more corporate functions, including HR, Legal, Administration, Talent, or Technology.
  • Strong understanding of financial oversight, budgeting, and employment law.
  • Proven C-suite partnership experience, working closely with CEOs, boards, and senior executives.
  • Experience leading cross-functional teams and scaling operational functions.
  • Strong track record of problem-solving, governance, and risk management.
  • Experience working in-market with local offices and clients where required.
  • Proven experience in organizational transformation, including optimizing corporate functions and leading large-scale change initiatives.
  • Authorization for permanent employment in the United States (this position is not eligible for immigration sponsorship).
  • Background in corporate governance, compliance, or risk management.
  • Experience in technology-driven process improvement and automation.
  • Consulting or professional services industry experience.

Responsibilities

  • The VP of Services Operations is responsible for leading SEI’s Shared Services functions, ensuring the company’s internal infrastructure supports business success. This role reports directly to the CEO, serving as a trusted advisor on corporate operations, strategic initiatives, and company growth.
  • The VP will motivate, inspire and oversee Human Resources, Administration, Technology, and Talent teams, ensuring they operate efficiently and align with SEI’s business objectives and company culture.
  • This role will work alongside leadership in Finance, Marketing, Revenue Operations, as well as support outside vendor management, such as insurance brokers, legal counsel, and service providers.
  • This role requires a balance of operational execution and strategic vision, focusing on process improvement, governance, risk management, and executive partnership.
  • Oversee core operational teams, ensuring seamless internal support.
  • Drive innovation, streamline processes, and implement best practices.
  • Ensure compliance, mitigate risks, and uphold internal controls.
  • Partner with Local Office Managing Directors (MDs) and executives to align operations with business goals.
  • Work closely with the CEO to execute strategic initiatives that enhance operational effectiveness.
  • Assist with Shared Services departmental budgeting.

FAQs

Is the Vice President of Services Operations position eligible for remote work?

No, this position is local to Cincinnati, OH, and is not eligible to be remote.

What teams will the VP of Services Operations oversee?

The VP will oversee the Human Resources, Administration, Technology, and Talent teams within SEI’s Shared Services functions.

What qualifications are required for this role?

Candidates must have a Bachelor’s degree in Business Administration, Management, or a related field (MBA or equivalent preferred), along with 10+ years of experience in operations or a related executive leadership role.

Does this position require experience working with executives?

Yes, the ideal candidate should have proven C-suite partnership experience, working closely with CEOs, boards, and senior executives.

What are the key focus areas for the VP of Services Operations?

Key focus areas include Shared Services Leadership, Operational Efficiency & Process Improvement, Governance & Risk Management, Cross-Functional Collaboration, Strategic Execution, and Budget & Resource Management.

Is there a preference for specific industry experience?

Yes, background in corporate governance, compliance, or risk management, as well as experience in technology-driven process improvement and the consulting or professional services industry, is preferred.

What kind of leadership skills are important for this role?

Strong communication, relationship-building, and cross-functional collaboration skills are essential to drive alignment and ensure transparency with stakeholders.

Will the VP of Services Operations be involved in strategic initiatives?

Yes, the VP will work closely with the CEO to execute strategic initiatives that enhance operational effectiveness and align with business goals.

Is there authorization for permanent employment required for this position?

Yes, candidates must have authorization for permanent employment in the United States as this position is not eligible for immigration sponsorship.

What personal attributes are valued in candidates for this position?

Candidates are expected to be ethical, trustworthy, adaptable, self-aware, and have an insatiable curiosity with a passion for learning.

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SEI

We’re 4,000 employee entrepreneurs on a mission to build brave futures℠ through the power of connection.

Finance
Industry
1001-5000
Employees
1968
Founded Year

Mission & Purpose

SEI (NASDAQ:SEIC) delivers technology and investment solutions that connect the financial services industry. With capabilities across investment processing, operations, and asset management, SEI works with corporations, financial institutions and professionals, and ultra-high-net-worth families to solve problems, manage change, and help protect assets—for growth today and in the future. As of March 31, 2023, SEI manages, advises, or administers approximately $1.3 trillion in assets.