Large

Guardian Life has been a trusted resource for over 160 years, dedicated to making a difference in people’s lives during critical moments. Serving 29 million consumers, Guardian helps individuals and families prepare for the future, supports business owners in caring for their employees, and assists people in recovering from unexpected loss. As a modern mutual insurance company, Guardian focuses on creating value beyond dividends by investing in its employees, fostering an inclusive culture, and uplifting communities through impactful programs. Their core values—doing the right thing, valuing people, shaping the future together, and going above and beyond—guide their mission to protect what matters most.

Finance

Guardian Life

You need 5-7 years in Workday HCM/Compensation, strong knowledge of HR modules, excellent communication skills, proficiency in Workday Report Writer, and critical thinking with attention to detail.

You will enhance Workday reporting, support compensation processes, gather requirements, lead design sessions, develop configurations, manage testing, and collaborate across teams for seamless integration.

IT & Cybersecurity

People, HR & Administration

Stamford

<div><div>Is the opportunity to join a culture where &ldquo;We Do the Right Thing,&rdquo; and &ldquo;We Courageously Shape Our Future Together&rdquo; important to you? If so, Guardian is seeking a resolute motivated individual to join our team as a Workday Compensation Business Analyst.</div><div></div><div>
This role will play a vital role in developing and enhancing Workday solutions to help stakeholders and colleagues achieve their business goals. This individual will work as part of the HR Digital, Data, and Optimization team and will be involved in a range of exciting and innovative HR transformational projects. You will lead at least two or more of Workday&rsquo;s modules, with Compensation as primary and one of the other Workday modules Core HCM, Benefits, Recruiting, Performance, Learning, Payroll, Time &amp; Absence, Security.</div><div></div><div>
You will</div><ul><li><div>
Develop and enhance Workday reporting solutions to deliver an exceptional employee experience.</div></li><li><div>
Assist with ongoing support of various processes, including the annual compensation review process, promotion process, job architecture enhancements, and semi-annual upgrades.</div></li><li><div>
Gather and analyze business requirements to design and implement Workday solutions.</div></li><li><div>
Collaborate with cross-functional teams including Digital Technology and HR Optimization to ensure seamless integration of Workday modules and integrations.</div></li><li><div>
Lead configuration design sessions.</div></li><li><div>
Develop product configuration based on best practices and performing unit testing.</div></li><li><div>
Create/Manage the testing strategy while collaborating with the Digital Technology QA testing team and UAT testers.</div></li><li><div>
Partner with User Enablement/HR Communications to update training and other delivery tools.</div></li><li><div>
Conduct impact analysis and obtain alignment from all parties involved.</div></li><li><div>
Build relationships internally and collaborate effectively on cross-functional teams.</div></li><li><div>
Demonstrate effectiveness when dealing with clients/colleagues at all levels.</div></li></ul><div>
You have</div><ul><li><div>
5 &ndash; 7 years of demonstrated ability supporting enterprise HR applications with Workday HCM, Workday Compensation / Advanced Compensation modules.</div></li><li><div>
Strong experience in Workday Core HCM, Benefits, Recruiting, Performance, Learning, Payroll, Time &amp; Absence, and Security modules.</div></li><li><div>
Ability to understand business requirements and follow up by discovering, suggesting, and implementing technical solutions.</div></li><li><div>
Exceptional oral and written communication skills with the ability to present technical information for a non-technical audience. This includes developing use cases and stories to align with business objectives.</div></li><li><div>
Strong proficiency in Workday Report Writer needed.</div></li><li><div>
Strong critical thinking skills with attention to detail and the ability to multi-task and prioritize work deliverables.</div></li></ul><div></div><div>
Reporting Relationships</div><div></div><div>
As Workday Compensation Business Analyst, you will report directly to the Head of HR Digital, Data and Optimization.</div><div></div><div>
Location /Travel</div><div></div><div>
Hybrid role: 3 days in the office, 2 days and can be in Stamford, CT; Bethlehem, PA; Hudson Yards, NYC, or Boston. MA office.</div><div></div><div>
Salary Range:</div><div></div>
$80,940.00 - $132,975.00<div></div><div>
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.</div><div></div><div>
Our Promise</div><div></div><div>
At Guardian, you&rsquo;ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.</div><div></div><div>
Inspire Well-Being</div><div></div><div>
As part of Guardian&rsquo;s Purpose &ndash; to inspire well-being &ndash; we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at <div>www.guardianlife.com/careers/corporate/benefits</div>. <i>Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.</i></div><div></div><div>
Equal Employment Opportunity</div><div></div><div>
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.</div><div></div><div>
Accommodations</div><div></div><div>
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact <div>applicant_accommodation@glic.com</div>.</div><div></div><div>
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.</div></div>

Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a resolute motivated individual to join our team as a Workday Compensation Business Analyst.
This role will play a vital role in developing and enhancing Workday solutions to help stakeholders and colleagues achieve their business goals. This individual will work as part of the HR Digital, Data, and Optimization team and will be involved in a range of exciting and innovative HR transformational projects. You will lead at least two or more of Workday’s modules, with Compensation as primary and one of the other Workday modules Core HCM, Benefits, Recruiting, Performance, Learning, Payroll, Time & Absence, Security.
You will
Develop and enhance Workday reporting solutions to deliver an exceptional employee experience.
Assist with ongoing support of various processes, including the annual compensation review process, promotion process, job architecture enhancements, and semi-annual upgrades.
Gather and analyze business requirements to design and implement Workday solutions.
Collaborate with cross-functional teams including Digital Technology and HR Optimization to ensure seamless integration of Workday modules and integrations.
Lead configuration design sessions.
Develop product configuration based on best practices and performing unit testing.
Create/Manage the testing strategy while collaborating with the Digital Technology QA testing team and UAT testers.
Partner with User Enablement/HR Communications to update training and other delivery tools.
Conduct impact analysis and obtain alignment from all parties involved.
Build relationships internally and collaborate effectively on cross-functional teams.
Demonstrate effectiveness when dealing with clients/colleagues at all levels.
You have
5 – 7 years of demonstrated ability supporting enterprise HR applications with Workday HCM, Workday Compensation / Advanced Compensation modules.
Strong experience in Workday Core HCM, Benefits, Recruiting, Performance, Learning, Payroll, Time & Absence, and Security modules.
Ability to understand business requirements and follow up by discovering, suggesting, and implementing technical solutions.
Exceptional oral and written communication skills with the ability to present technical information for a non-technical audience. This includes developing use cases and stories to align with business objectives.
Strong proficiency in Workday Report Writer needed.
Strong critical thinking skills with attention to detail and the ability to multi-task and prioritize work deliverables.
Reporting Relationships
As Workday Compensation Business Analyst, you will report directly to the Head of HR Digital, Data and Optimization.
Location /Travel
Hybrid role: 3 days in the office, 2 days and can be in Stamford, CT; Bethlehem, PA; Hudson Yards, NYC, or Boston. MA office.
Salary Range:
$80,940.00 - $132,975.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Workday Compensation Business Analyst - Guardian Life

Workday Compensation Business Analyst

You need 4+ years in learning and development, a relevant Bachelor’s degree, experience in eLearning design, facilitation skills, strong analytics, and exceptional communication abilities.

You will design and scale CX programs, create engaging learning experiences, evaluate impact, build stakeholder relationships, and drive consumer-centric initiatives.

Education & Teaching

New York

<div><div>Position Summary</div><div></div><div>
The CX Training Lead is responsible for championing the strategic development and execution of learning and organizational development initiatives that align with Guardian&rsquo;s priority of wowing the consumer.!</div><div></div><div>
You are:</div><div>
As a Consumer Advocacy Manager, you thrive on collaborating with others to understand, ideate, and design. You have outstanding facilitation, organizational, planning, and presentation skills to lead productive meetings and workshops. You are a change advocate and will be dedicated to ensuring our consumers always have a voice in every discussion, meeting, and decision.</div><div></div><div>
You have:</div><ul><li>
4+ years of experience in learning and development</li><li>
Education: Bachelor&rsquo;s degree in marketing, design, business administration, process improvement, experience design, human resources, organizational development or a related field preferred.</li><li>
Experience facilitating cross-functional process improvement projects.</li><li>
Skills:<ul><li>
Experience designing eLearning modules with Articulate Storyline 2, Captivate or other eLearning development software</li><li>
Track record of designing engaging and impactful development programs that improves individual, team, and company performance</li><li>
Tracking and analyzing the performance of Consumer Advocacy tools and resources utilizing Excel, Google Analytics and Guardian Learning administration, as well as other related tools.</li><li>
Outstanding facilitation, organizational, planning, and presentation skills to lead productive meetings, trainings, and workshops</li><li>
Critical thinking skills, ability to define problems, establish facts and draw conclusions</li><li>
Exceptional written and interpersonal skills</li><li>
Strong technical aptitude with the ability to quickly learn and leverage new learning technologies, platforms, and digital tools</li><li>
Strong people skills and a collaborative approach that aligns with Guardian&rsquo;s core values</li><li>
Strong storytelling skills and thought leadership with experience presenting to various audience types and driving results</li></ul></li></ul><div></div><div>
You will:</div><ul><li>
Design and scale new and existing CX programs that strengthen company culture, accelerate individual development, drive team productivity, enhance leadership capabilities, and foster organizational learning.</li><li>
Craft and launch highly engaging, consumer-centric learning experiences for all levels, from individual contributors to executive leadership.</li><li>
Champion the strategic development and execution of learning and organizational development initiatives that align with Guardian&rsquo;s success factor of leading with the consumer at the center.</li><li>
Collaborate with teams across Guardian to identify, develop, and deliver solutions that drive consumer-centricity and empathy.</li><li>
Establish and maintain strategic relationships with key stakeholders to understand business needs and deliver impactful learning solutions.</li><li>
Continuously evaluate impact and experience for Guardian colleagues and monitor performance to identify trends and provide insights for improvement.</li><li>
Guide and influence CX learning strategy through thought leadership and expertise in adult learning principles.</li><li>
Champion inclusion and accessibility throughout learning design, implementation, and beyond.</li><li>
Provide thought leadership for consumer advocacy and experience with the goal of accelerating the transition from being a business-centric organization to a consumer-centric organization</li><li>
Develop strong business partner relationships - contribute by learning about the industry, Guardian&rsquo;s business, market trends, driven environment</li></ul><div></div><div>
Salary Range:</div><div></div>
$93,080.00 - $152,915.00<div></div><div>
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.</div><div></div><div>
Our Promise</div><div></div><div>
At Guardian, you&rsquo;ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.</div><div></div><div>
Inspire Well-Being</div><div></div><div>
As part of Guardian&rsquo;s Purpose &ndash; to inspire well-being &ndash; we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at <div>www.guardianlife.com/careers/corporate/benefits</div>. <i>Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.</i></div><div></div><div>
Equal Employment Opportunity</div><div></div><div>
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.</div><div></div><div>
Accommodations</div><div></div><div>
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact <div>applicant_accommodation@glic.com</div>.</div><div></div><div>
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.</div></div>

Position Summary
The CX Training Lead is responsible for championing the strategic development and execution of learning and organizational development initiatives that align with Guardian’s priority of wowing the consumer.!
You are:
As a Consumer Advocacy Manager, you thrive on collaborating with others to understand, ideate, and design. You have outstanding facilitation, organizational, planning, and presentation skills to lead productive meetings and workshops. You are a change advocate and will be dedicated to ensuring our consumers always have a voice in every discussion, meeting, and decision.
You have:
4+ years of experience in learning and development
Education: Bachelor’s degree in marketing, design, business administration, process improvement, experience design, human resources, organizational development or a related field preferred.
Experience facilitating cross-functional process improvement projects.
Skills:
Experience designing eLearning modules with Articulate Storyline 2, Captivate or other eLearning development software
Track record of designing engaging and impactful development programs that improves individual, team, and company performance
Tracking and analyzing the performance of Consumer Advocacy tools and resources utilizing Excel, Google Analytics and Guardian Learning administration, as well as other related tools.
Outstanding facilitation, organizational, planning, and presentation skills to lead productive meetings, trainings, and workshops
Critical thinking skills, ability to define problems, establish facts and draw conclusions
Exceptional written and interpersonal skills
Strong technical aptitude with the ability to quickly learn and leverage new learning technologies, platforms, and digital tools
Strong people skills and a collaborative approach that aligns with Guardian’s core values
Strong storytelling skills and thought leadership with experience presenting to various audience types and driving results
You will:
Design and scale new and existing CX programs that strengthen company culture, accelerate individual development, drive team productivity, enhance leadership capabilities, and foster organizational learning.
Craft and launch highly engaging, consumer-centric learning experiences for all levels, from individual contributors to executive leadership.
Champion the strategic development and execution of learning and organizational development initiatives that align with Guardian’s success factor of leading with the consumer at the center.
Collaborate with teams across Guardian to identify, develop, and deliver solutions that drive consumer-centricity and empathy.
Establish and maintain strategic relationships with key stakeholders to understand business needs and deliver impactful learning solutions.
Continuously evaluate impact and experience for Guardian colleagues and monitor performance to identify trends and provide insights for improvement.
Guide and influence CX learning strategy through thought leadership and expertise in adult learning principles.
Champion inclusion and accessibility throughout learning design, implementation, and beyond.
Provide thought leadership for consumer advocacy and experience with the goal of accelerating the transition from being a business-centric organization to a consumer-centric organization
Develop strong business partner relationships - contribute by learning about the industry, Guardian’s business, market trends, driven environment
Salary Range:
$93,080.00 - $152,915.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Customer Experience Training Lead, Consumer Advocacy Resources - Guardian Life

Customer Experience Training Lead, Consumer Advocacy Resources

You must be proficient in C#, ASP.NET, HTML/CSS/JavaScript, T-SQL, and OOP concepts, with experience in web services, MS SQL Server, and versioning tools. Familiarity with responsive design is a plus.

You will plan projects, develop and maintain C#.net applications, design interfaces, troubleshoot code, perform unit testing, manage updates in TFS, and coordinate with the AGILE team.

Software Engineering

Chennai

<div><div>Job Description:</div>
Project Planning, Tracking, &amp; Reporting<br>
<ul><li>Contribute into the initial coding estimates.</li><li>Support the team in project planning activities and in evaluating risks.</li><li>Communicate regularly with the team about development changes, scheduling, and status.</li></ul><br>
Design<br>
<ul><li>Understand assigned detailed (LLD) design and do code development</li></ul><div></div><div>
Qualifications:</div><ul><li>Proficient in at least one of the following</li></ul>
&#61692; C#<br>
&#61692; Asp.Net Web Forms, Asp.Net MVC<br>
&#61692; HTML/CSS/Javascript<br>
&#61692; T-Sql<br>
&#61692; Strong understanding of OOPS concepts<br>
<ul><li>Experience with</li></ul>
&#61692; Various common javascript libraries<br>
&#61692; Responsive design<br>
&#61692; Creating and consuming web services, web API, or WCF<br>
&#61692; Secure website design and development<br>
&#61692; Application architecture and design patterns<br>
&#61692; MS SQL Server<br>
&#61692; Writing Stored Procedures, triggers, functions, designing db schema<br>
&#61692; Proficiency with code versioning tool like TFS<br>
&#61692; Entity Framework<br>
&#61692; Creating interfaces for communication between different applications<br>
<ul><li>Nice to have</li></ul>
&#61692; Experience with Visual Studio 2013/2015<br>
&#61692; Experience with Team Foundation Server 2013/2015<br>
&#61692; Experience with SQL Server 2012/2014<br>
&#61692; Experience with automated unit testing and integration testing<br>
&#61692; Experience with graceful degradation and/or progressive enhancement websites.<br>
&#61692; Strong understanding of XML and JSON<br>
&#61692; Familiarity with Continuous Integration<br>
&#61692; MSBI (SSIS, SSRS)<br>
<br>
Knowledge:<br>
<ul><li>1 - 3 Years of experience in analyzing and understanding application storyboards and\or use cases and develop functional application modules</li><li>Come up with approaches for a given problem statement</li><li>Design, build and maintain efficient and reusable C#.net code</li><li>Design, build and maintain Microsoft .Net Web based applications</li><li>Fix identified defects or observations that are potential impacts or risks for the functionality</li><li>Ensure best possible performance and quality of the application using project and standard best practices</li><li>Help maintain code quality using project quality standard (or using tools)</li><li>Design and develop web user interfaces (good to know frameworks such as bootstrap)</li><li>Debug and Troubleshoot problems in existing code</li><li>Develop unit test cases and perform unit testing</li><li>Work on creating database tables, stored procedures, functions etc</li><li>Coordinate with AGILE team</li><li>Maintain updates to TFS with the latest changes and appropriate status.</li></ul><div></div><div>
Location:</div><div>
This position can be based in any of the following locations:</div>
Chennai<div>
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday</div></div>

Job Description:
Project Planning, Tracking, & Reporting
Contribute into the initial coding estimates.Support the team in project planning activities and in evaluating risks.Communicate regularly with the team about development changes, scheduling, and status.
Design
Understand assigned detailed (LLD) design and do code development
Qualifications:Proficient in at least one of the following
 C#
 Asp.Net Web Forms, Asp.Net MVC
 HTML/CSS/Javascript
 T-Sql
 Strong understanding of OOPS concepts
Experience with
 Various common javascript libraries
 Responsive design
 Creating and consuming web services, web API, or WCF
 Secure website design and development
 Application architecture and design patterns
 MS SQL Server
 Writing Stored Procedures, triggers, functions, designing db schema
 Proficiency with code versioning tool like TFS
 Entity Framework
 Creating interfaces for communication between different applications
Nice to have
 Experience with Visual Studio 2013/2015
 Experience with Team Foundation Server 2013/2015
 Experience with SQL Server 2012/2014
 Experience with automated unit testing and integration testing
 Experience with graceful degradation and/or progressive enhancement websites.
 Strong understanding of XML and JSON
 Familiarity with Continuous Integration
 MSBI (SSIS, SSRS)

Knowledge:
1 - 3 Years of experience in analyzing and understanding application storyboards and\or use cases and develop functional application modulesCome up with approaches for a given problem statementDesign, build and maintain efficient and reusable C#.net codeDesign, build and maintain Microsoft .Net Web based applicationsFix identified defects or observations that are potential impacts or risks for the functionalityEnsure best possible performance and quality of the application using project and standard best practicesHelp maintain code quality using project quality standard (or using tools)Design and develop web user interfaces (good to know frameworks such as bootstrap)Debug and Troubleshoot problems in existing codeDevelop unit test cases and perform unit testingWork on creating database tables, stored procedures, functions etcCoordinate with AGILE teamMaintain updates to TFS with the latest changes and appropriate status.
Location:
This position can be based in any of the following locations:
Chennai
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday

GET-4 - Guardian Life

GET-4

You must work evening/night shifts, adapt to changing business needs, occasionally extend hours/weekends, participate in training and meetings, and be willing to travel via company cabs.

You will resolve queries, ensure documentation and compliance, maintain SOPs, implement process improvements, and meet service level agreements while delivering quality service.

Customer Relations

<div><div>Job Description:</div>
The Team Member (TM) is the associate responsible to ensure we are delivering timely and accurate information to each and every participant. The TM works with the Delivery Manager (DM) to identify process improvements by identifying issues, process delays, and quality problems and recommends solutions. The TM works with the OM and others to resolve participant issues. The TM is responsible for workflow management and for resolving participant issuesThe main duties and responsibilities of Junior / Senior Executive<br>
Executes Issue/Query Resolution<br>
Ensuring proper documentation and follow-ups<br>
Telephone and written queries resolution as per the standard procedures<br>
Ongoing delivery of quality service<br>
Ensure service accuracy through compliance (TAT)<br>
Maintain documentation of SOP's/Operating Instructions<br>
Identify, share, and implement process Improvements<br>
Compliance to TRBS &amp; MIS<br>
Processes are thoroughly executed<br>
All Service Level Agreements (SLA) are met (workflow closeout, etc.)<br>
Ensure information is processed in an accurate and timely manner in order to achieve agreed<div></div><div>
Qualifications:</div><ul><li>Ability to work evening/night shifts.</li><li>Shows flexibility to adapt to the changing needs of the business</li><li>Occasional extended work hours/weekends to meet deadlines</li><li>Participation in training sessions, presentations and meetings</li><li>Willing to travel through company provided cabs</li></ul><div></div><div><br>
Location:</div><div>
This position can be based in any of the following locations:</div>
Chennai, Gurgaon<div>
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday</div></div>

Job Description:
The Team Member (TM) is the associate responsible to ensure we are delivering timely and accurate information to each and every participant. The TM works with the Delivery Manager (DM) to identify process improvements by identifying issues, process delays, and quality problems and recommends solutions. The TM works with the OM and others to resolve participant issues. The TM is responsible for workflow management and for resolving participant issuesThe main duties and responsibilities of Junior / Senior Executive
Executes Issue/Query Resolution
Ensuring proper documentation and follow-ups
Telephone and written queries resolution as per the standard procedures
Ongoing delivery of quality service
Ensure service accuracy through compliance (TAT)
Maintain documentation of SOP's/Operating Instructions
Identify, share, and implement process Improvements
Compliance to TRBS & MIS
Processes are thoroughly executed
All Service Level Agreements (SLA) are met (workflow closeout, etc.)
Ensure information is processed in an accurate and timely manner in order to achieve agreed
Qualifications:Ability to work evening/night shifts.Shows flexibility to adapt to the changing needs of the businessOccasional extended work hours/weekends to meet deadlinesParticipation in training sessions, presentations and meetingsWilling to travel through company provided cabs
Location:
This position can be based in any of the following locations:
Chennai, Gurgaon
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday

Associate Operations - Guardian Life

Associate Operations

You need a Bachelor's degree, 2-4 years HR experience, strong communication, analytical skills, proficiency in MS Office, and familiarity with HRIS. Adaptable, strategic, and collaborative mindset essential.

You will support HR services, assist in data analysis, implement HR processes, prepare communications, and promote company values to leaders and colleagues.

Business, Operations & Strategy

<div><div>Is the opportunity to join a culture where &ldquo;We Do the Right Thing,&rdquo; and &ldquo;We Courageously Shape Our Future Together&rdquo; important to you? If so, Guardian is seeking a resolute motivated individual to join our team as a HR Business Partner.</div><div></div><div>
In this role, you will provide essential support to the HR team and play a crucial role in driving HR initiatives within the organization, specifically across the functions of Digital &amp; Technology (D&amp;T) and Enterprise Strategy &amp; Solutions (ESS) Organizations. Working closely with HR professionals, you will assist in delivering a broad range of HR projects and partnering with various business units to support their human resources needs. This position offers an excellent opportunity to develop HR expertise and project management skills while contributing to the overall success of the organization.</div><div></div><div>
You will:</div><ul><li><div>
Support and partner with Senior and HR Talent Partner(s) in delivering comprehensive HR services, including employee relations, performance management, talent acquisition, and training and development.</div></li><li><div>
Assist in preparing data and facilitation techniques to develop insights in progress against key initiatives and change management.</div></li><li><div>
Assist in implementing and executing key HR processes (performance management, compensation planning, onboarding, talent management) to deliver talent management outcomes.</div></li><li><div>
Assist in preparing pitch decks or communications to leaders.</div></li><li><div>
Champion company purpose and values with colleagues and leaders.</div></li></ul><div></div><div>
You have</div><ul><li><div>
Bachelor's degree or equivalent experience in Human Resources, Business Administration, Compliance, Risk, or a related field.</div></li><li><div>
2- 4 years&rsquo; experience in HR or a related role preferred.</div></li><li><div>
Excellent communication (verbal and written) and interpersonal skills to effectively interact with employees at all levels of the organization.</div></li><li><div>
Strong assessment and analytical skills.</div></li><li><div>
Ability to manage sensitive and confidential information with discretion and maintain an elevated level of professionalism.</div></li><li><div>
Strong organizational and project management skills with the ability to prioritize tasks and manage multiple deadlines.</div></li><li><div>
Meticulous with a focus on accuracy and data integrity.</div></li><li><div>
Solid understanding of HR principles, practices, and employment laws.</div></li><li><div>
Proficiency in MS Office applications (Word, Excel, PowerPoint).</div></li><li><div>
Familiarity with HRIS systems (ideally Workday) is a plus.</div></li><li><div>
Functional skills and leadership behaviors aligned to Guardian&rsquo;s HR Capability Model:</div></li><li><div>
A natural curiosity to learn about the business, HR function, and industry within which you are working. (Business Acumen)</div></li><li><div>
Experience and an invested interest in leveraging data to influence decision making outcomes. (Data Judgment)</div></li><li><div>
Ability to demonstrate an understanding of the bigger picture, and align your work, decisions, and ideas with the overall goals of the function and organization. (Strategic Thinking)</div></li><li><div>
Experience in building partnerships and collaborating with colleagues at all levels. (Relationship Management/ Collaboration)</div></li><li><div>
Experience and an understanding of the importance of effectively attracting, developing, and retaining top talent within an organization. (Talent Management)</div></li><li><div>
Proven ability to be flexible and adaptable in the face of changing circumstances. (Agility)</div></li></ul><div></div><div>
Reporting Relationships:</div><div></div><div>
As the HR Talent Consultant you will report to the HR Talent Partner Leader</div><div></div><div>
Location:</div><div></div><div>
Hybrid role - 3 days in the office, 2 days WFH. Located in the Hudson Yards, NYC office.</div><div></div><div>
Travel to Guardian offices as determined by the People Leader.</div><div></div><div>
Salary Range:</div><div></div>
$80,940.00 - $132,975.00<div></div><div>
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.</div><div></div><div>
Our Promise</div><div></div><div>
At Guardian, you&rsquo;ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.</div><div></div><div>
Inspire Well-Being</div><div></div><div>
As part of Guardian&rsquo;s Purpose &ndash; to inspire well-being &ndash; we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at <div>www.guardianlife.com/careers/corporate/benefits</div>. <i>Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.</i></div><div></div><div>
Equal Employment Opportunity</div><div></div><div>
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.</div><div></div><div>
Accommodations</div><div></div><div>
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact <div>applicant_accommodation@glic.com</div>.</div><div></div><div>
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.</div></div>

Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a resolute motivated individual to join our team as a HR Business Partner.
In this role, you will provide essential support to the HR team and play a crucial role in driving HR initiatives within the organization, specifically across the functions of Digital & Technology (D&T) and Enterprise Strategy & Solutions (ESS) Organizations. Working closely with HR professionals, you will assist in delivering a broad range of HR projects and partnering with various business units to support their human resources needs. This position offers an excellent opportunity to develop HR expertise and project management skills while contributing to the overall success of the organization.
You will:
Support and partner with Senior and HR Talent Partner(s) in delivering comprehensive HR services, including employee relations, performance management, talent acquisition, and training and development.
Assist in preparing data and facilitation techniques to develop insights in progress against key initiatives and change management.
Assist in implementing and executing key HR processes (performance management, compensation planning, onboarding, talent management) to deliver talent management outcomes.
Assist in preparing pitch decks or communications to leaders.
Champion company purpose and values with colleagues and leaders.
You have
Bachelor's degree or equivalent experience in Human Resources, Business Administration, Compliance, Risk, or a related field.
2- 4 years’ experience in HR or a related role preferred.
Excellent communication (verbal and written) and interpersonal skills to effectively interact with employees at all levels of the organization.
Strong assessment and analytical skills.
Ability to manage sensitive and confidential information with discretion and maintain an elevated level of professionalism.
Strong organizational and project management skills with the ability to prioritize tasks and manage multiple deadlines.
Meticulous with a focus on accuracy and data integrity.
Solid understanding of HR principles, practices, and employment laws.
Proficiency in MS Office applications (Word, Excel, PowerPoint).
Familiarity with HRIS systems (ideally Workday) is a plus.
Functional skills and leadership behaviors aligned to Guardian’s HR Capability Model:
A natural curiosity to learn about the business, HR function, and industry within which you are working. (Business Acumen)
Experience and an invested interest in leveraging data to influence decision making outcomes. (Data Judgment)
Ability to demonstrate an understanding of the bigger picture, and align your work, decisions, and ideas with the overall goals of the function and organization. (Strategic Thinking)
Experience in building partnerships and collaborating with colleagues at all levels. (Relationship Management/ Collaboration)
Experience and an understanding of the importance of effectively attracting, developing, and retaining top talent within an organization. (Talent Management)
Proven ability to be flexible and adaptable in the face of changing circumstances. (Agility)
Reporting Relationships:
As the HR Talent Consultant you will report to the HR Talent Partner Leader
Location:
Hybrid role - 3 days in the office, 2 days WFH. Located in the Hudson Yards, NYC office.
Travel to Guardian offices as determined by the People Leader.
Salary Range:
$80,940.00 - $132,975.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Guardian Life

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