Life assurance

Flexible working

Free breakfast and snacks

Birthday day off

Large

HealthHero is a digital-first, end-to-end healthcare provider. We connect smart digital tools with gold-standard clinical expertise to enhance people’s whole health and optimise healthcare efficiency.  Active in the UK, Ireland, France and Germany, HealthHero offers 5 million consultations annually and provides services to 30 million covered lives. Our mission is simplifying healthcare, improving lives.

Science & Healthcare

HealthHero

Healthcare

You should have strong customer service skills, excellent communication abilities, call handling experience (preferred), sensitivity in phone interactions, and familiarity with Microsoft Office.

You will handle incoming calls, manage patient requests, book appointments, communicate with healthcare professionals, process prescriptions, and ensure accurate record-keeping.

Customer Relations

Reading

About HealthHero HealthHero is Europe’s largest digital healthcare provider. We offer seamless access to virtual GP appointments, mental health support and a wide range of clinical services – helping organisations, insurers and individuals to take better care of their health. Operating across the UK, Ireland, France and Germany, our mission is to simplify healthcare and improve lives. The Role We are currently recruiting for an overnight Customer Service Operator to join our existing team to help deliver support to clients via phone and email. Prior experience in Health care is not required as we we provide comprehensive training to set you up for success. This is a part time position working 3 days per week (Friday, Saturday & Sunday) based onsite in our Bracknell office, 10pm till 7am. Requirements Purpose * You will be the first point of contact for incoming calls, appropriately dealing with any queries. * Handle patient requests by booking appointments, communicating with GP's and other healthcare professionals. * You will also be involved in administrative tasks, such as processing prescriptions, specialist referral letters and other health documentation. * Ensure information is accurately recorded and stored in line with company policies. What You Will Bring * Excellent customer service skills and attention to detail * Superb communication skills, written & verbal. * Experience with call handling/contact centre work is desirable, although full training will be provided. * Ability to show sensitivity and understanding over the telephone * Experience using Microsoft Office Why Join Us * Work that matters – making healthcare simpler, more accessible and more human * Supportive, down-to-earth team with a strong mission and values Benefits * Access to HealthHero’s digital healthcare services (GP, mental health and more) * You will receive ongoing training and support * Career progression opportunities * 28 days per annum (pro rata) including bank and public holidays plus a day off for your birthday * Life cover * Pension scheme Diversity and inclusion Our Talent team work hard to remove all biases within the recruitment process, this includes unconscious bias decoded job adverts, unconscious bias interview training for all interviewers and working hard to get a gender balance interview panel. We welcome applications from all sections of the community as an Equal Opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please just let us know.

About HealthHeroHealthHero is Europe’s largest digital healthcare provider. We offer seamless access to virtual GP appointments, mental health support and a wide range of clinical services – helping organisations, insurers and individuals to take better care of their health. Operating across the UK, Ireland, France and Germany, our mission is to simplify healthcare and improve lives.The RoleWe are currently recruiting for an overnight Customer Service Operator to join our existing team to help deliver support to clients via phone and email. Prior experience in Health care is not required as we we provide comprehensive training to set you up for success.This is a part time position working 3 days per week (Friday, Saturday & Sunday) based onsite in our Bracknell office, 10pm till 7am.RequirementsPurpose * You will be the first point of contact for incoming calls, appropriately dealing with any queries. * Handle patient requests by booking appointments, communicating with GP's and other healthcare professionals. * You will also be involved in administrative tasks, such as processing prescriptions, specialist referral letters and other health documentation. * Ensure information is accurately recorded and stored in line with company policies.      What You Will Bring * Excellent customer service skills and attention to detail * Superb communication skills, written & verbal. * Experience with call handling/contact centre work is desirable, although full training will be provided. * Ability to show sensitivity and understanding over the telephone * Experience using Microsoft Office      Why Join Us * Work that matters – making healthcare simpler, more accessible and more human * Supportive, down-to-earth team with a strong mission and values      Benefits * Access to HealthHero’s digital healthcare services (GP, mental health and more) * You will receive ongoing training and support * Career progression opportunities * 28 days per annum (pro rata) including bank and public holidays plus a day off for your birthday * Life cover * Pension scheme      Diversity and inclusionOur Talent team work hard to remove all biases within the recruitment process, this includes unconscious bias decoded job adverts, unconscious bias interview training for all interviewers and working hard to get a gender balance interview panel.We welcome applications from all sections of the community as an Equal Opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please just let us know.

Customer Service Advisor - HealthHero

&lt;strong&gt;About HealthHero&lt;br&gt;&lt;br&gt;&lt;/strong&gt;HealthHero is Europe’s largest digital healthcare provider. We offer seamless access to virtual GP appointments, mental health support and a wide range of clinical services – helping organisations, insurers and individuals to take better care of their health. Operating across the UK, Ireland, France and Germany, our mission is to simplify healthcare and improve lives.&lt;br&gt;&lt;br&gt;&lt;strong&gt;The Role&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We are currently recruiting for an overnight Customer Service Operator to join our existing team to help deliver support to clients via phone and email. Prior experience in Health care is not required as we we provide comprehensive training to set you up for success.&lt;br&gt;&lt;br&gt;This is a part time position working 3 days per week (Friday, Saturday &amp;amp; Sunday) based onsite in our Bracknell office, 10pm till 7am.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Purpose&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;You will be the first point of contact for incoming calls, appropriately dealing with any queries.&lt;/li&gt;&lt;li&gt;Handle patient requests by booking appointments, communicating with GP's and other healthcare professionals.&lt;/li&gt;&lt;li&gt;You will also be involved in administrative tasks, such as processing prescriptions, specialist referral letters and other health documentation.&lt;/li&gt;&lt;li&gt;Ensure information is accurately recorded and stored in line with company policies. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What You Will Bring&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Excellent customer service skills and attention to detail&lt;/li&gt;&lt;li&gt;Superb communication skills, written &amp;amp; verbal. &lt;/li&gt;&lt;li&gt;Experience with call handling/contact centre work is desirable, although full training will be provided.&lt;/li&gt;&lt;li&gt;Ability to show sensitivity and understanding over the telephone&lt;/li&gt;&lt;li&gt;Experience using Microsoft Office&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Why Join Us&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Work that matters – making healthcare simpler, more accessible and more human&lt;/li&gt;&lt;li&gt;Supportive, down-to-earth team with a strong mission and values&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Access to HealthHero’s digital healthcare services (GP, mental health and more)&lt;/li&gt;&lt;li&gt;You will receive ongoing training and support&lt;/li&gt;&lt;li&gt;Career progression opportunities &lt;/li&gt;&lt;li&gt;28 days per annum (pro rata) including bank and public holidays plus a day off for your birthday&lt;/li&gt;&lt;li&gt;Life cover&lt;/li&gt;&lt;li&gt;Pension scheme &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Diversity and inclusion&lt;br&gt;&lt;br&gt;Our Talent team work hard to remove all biases within the recruitment process, this includes unconscious bias decoded job adverts, unconscious bias interview training for all interviewers and working hard to get a gender balance interview panel.&lt;br&gt;&lt;br&gt;We welcome applications from all sections of the community as an Equal Opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please just let us know.

Customer Service Advisor

You need excellent customer service skills, strong written and verbal communication, sensitivity on calls, and Microsoft Office proficiency. Call center experience is a plus, but training is provided.

You will answer incoming calls, book patient appointments, communicate with healthcare professionals, process prescriptions, and maintain accurate records per company policies.

The Role We are currently recruiting for a Customer Service Operator to join our existing team to help deliver support to clients via phone and email. Prior experience in Health care is not required as we we provide comprehensive training to set you up for success. This is a full time position working 5 days per week (Monday, Tuesday, Thursday, Friday & Saturday) based onsite in our Bracknell office, 8am till 4pm. About HealthHero HealthHero is Europe’s largest digital healthcare provider. We offer seamless access to virtual GP appointments, mental health support and a wide range of clinical services – helping organisations, insurers and individuals to take better care of their health. Operating across the UK, Ireland, France and Germany, our mission is to simplify healthcare and improve lives. Requirements Purpose * You will be the first point of contact for incoming calls, appropriately dealing with any queries. * Handle patient requests by booking appointments, communicating with GP's and other healthcare professionals. * You will also be involved in administrative tasks, such as processing prescriptions, specialist referral letters and other health documentation. * Ensure information is accurately recorded and stored in line with company policies. What You Will Bring * Excellent customer service skills and attention to detail * Superb communication skills, written & verbal. * Experience with call handling/contact centre work is desirable, although full training will be provided. * Ability to show sensitivity and understanding over the telephone * Experience using Microsoft Office Why Join Us * Work that matters – making healthcare simpler, more accessible and more human * Supportive, down-to-earth team with a strong mission and values Benefits Benefits * Access to HealthHero’s digital healthcare services (GP, mental health and more) * You will receive ongoing training and support * Career progression opportunities * 28 days per annum (pro rata) including bank and public holidays plus a day off for your birthday * Life cover * Pension scheme Diversity and inclusion Our Talent team work hard to remove all biases within the recruitment process, this includes unconscious bias decoded job adverts, unconscious bias interview training for all interviewers and working hard to get a gender balance interview panel. We welcome applications from all sections of the community as an Equal Opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please just let us know.

The RoleWe are currently recruiting for a Customer Service Operator to join our existing team to help deliver support to clients via phone and email. Prior experience in Health care is not required as we we provide comprehensive training to set you up for success.This is a full time position working 5 days per week (Monday, Tuesday, Thursday, Friday & Saturday) based onsite in our Bracknell office, 8am till 4pm.About HealthHeroHealthHero is Europe’s largest digital healthcare provider. We offer seamless access to virtual GP appointments, mental health support and a wide range of clinical services – helping organisations, insurers and individuals to take better care of their health. Operating across the UK, Ireland, France and Germany, our mission is to simplify healthcare and improve lives.RequirementsPurpose * You will be the first point of contact for incoming calls, appropriately dealing with any queries. * Handle patient requests by booking appointments, communicating with GP's and other healthcare professionals. * You will also be involved in administrative tasks, such as processing prescriptions, specialist referral letters and other health documentation. * Ensure information is accurately recorded and stored in line with company policies.      What You Will Bring * Excellent customer service skills and attention to detail * Superb communication skills, written & verbal. * Experience with call handling/contact centre work is desirable, although full training will be provided. * Ability to show sensitivity and understanding over the telephone * Experience using Microsoft Office      Why Join Us * Work that matters – making healthcare simpler, more accessible and more human * Supportive, down-to-earth team with a strong mission and values      BenefitsBenefits * Access to HealthHero’s digital healthcare services (GP, mental health and more) * You will receive ongoing training and support * Career progression opportunities * 28 days per annum (pro rata) including bank and public holidays plus a day off for your birthday * Life cover * Pension scheme      Diversity and inclusionOur Talent team work hard to remove all biases within the recruitment process, this includes unconscious bias decoded job adverts, unconscious bias interview training for all interviewers and working hard to get a gender balance interview panel.We welcome applications from all sections of the community as an Equal Opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please just let us know.

Customer Service Operator - HealthHero

&lt;strong&gt;The Role&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We are currently recruiting for a Customer Service Operator to join our existing team to help deliver support to clients via phone and email. Prior experience in Health care is not required as we we provide comprehensive training to set you up for success.&lt;br&gt;&lt;br&gt;This is a full time position working 5 days per week (Monday, Tuesday, Thursday, Friday &amp;amp; Saturday) based onsite in our Bracknell office, 8am till 4pm.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About HealthHero&lt;br&gt;&lt;br&gt;&lt;/strong&gt;HealthHero is Europe’s largest digital healthcare provider. We offer seamless access to virtual GP appointments, mental health support and a wide range of clinical services – helping organisations, insurers and individuals to take better care of their health. Operating across the UK, Ireland, France and Germany, our mission is to simplify healthcare and improve lives.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Purpose&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;You will be the first point of contact for incoming calls, appropriately dealing with any queries.&lt;/li&gt;&lt;li&gt;Handle patient requests by booking appointments, communicating with GP's and other healthcare professionals.&lt;/li&gt;&lt;li&gt;You will also be involved in administrative tasks, such as processing prescriptions, specialist referral letters and other health documentation.&lt;/li&gt;&lt;li&gt;Ensure information is accurately recorded and stored in line with company policies.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What You Will Bring&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Excellent customer service skills and attention to detail&lt;/li&gt;&lt;li&gt;Superb communication skills, written &amp;amp; verbal.&lt;/li&gt;&lt;li&gt;Experience with call handling/contact centre work is desirable, although full training will be provided.&lt;/li&gt;&lt;li&gt;Ability to show sensitivity and understanding over the telephone&lt;/li&gt;&lt;li&gt;Experience using Microsoft Office&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Why Join Us&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Work that matters – making healthcare simpler, more accessible and more human&lt;/li&gt;&lt;li&gt;Supportive, down-to-earth team with a strong mission and values&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Access to HealthHero’s digital healthcare services (GP, mental health and more)&lt;/li&gt;&lt;li&gt;You will receive ongoing training and support&lt;/li&gt;&lt;li&gt;Career progression opportunities&lt;/li&gt;&lt;li&gt;28 days per annum (pro rata) including bank and public holidays plus a day off for your birthday&lt;/li&gt;&lt;li&gt;Life cover&lt;/li&gt;&lt;li&gt;Pension scheme&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Diversity and inclusion&lt;br&gt;&lt;br&gt;Our Talent team work hard to remove all biases within the recruitment process, this includes unconscious bias decoded job adverts, unconscious bias interview training for all interviewers and working hard to get a gender balance interview panel.&lt;br&gt;&lt;br&gt;We welcome applications from all sections of the community as an Equal Opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please just let us know.

Customer Service Operator

You need excellent customer service skills, strong communication abilities, some call handling experience, sensitivity on calls, and proficiency in Microsoft Office. Training provided.

You will manage incoming calls, book patient appointments, liaise with healthcare professionals, process prescriptions, and maintain accurate records per company policies.

About HealthHero HealthHero is Europe’s largest digital healthcare provider. We offer seamless access to virtual GP appointments, mental health support and a wide range of clinical services – helping organisations, insurers and individuals to take better care of their health. Operating across the UK, Ireland, France and Germany, our mission is to simplify healthcare and improve lives. The Role We are currently recruiting for an overnight Customer Service Operator to join our existing team to help deliver support to clients via phone and email. Prior experience in Health care is not required as we we provide comprehensive training to set you up for success. This is a part time position working 3 days per week (Friday, Saturday & Sunday) based onsite in our Bracknell office, 11pm till 7am. Requirements Purpose * You will be the first point of contact for incoming calls, appropriately dealing with any queries. * Handle patient requests by booking appointments, communicating with GP's and other healthcare professionals. * You will also be involved in administrative tasks, such as processing prescriptions, specialist referral letters and other health documentation. * Ensure information is accurately recorded and stored in line with company policies. What You Will Bring * Excellent customer service skills and attention to detail * Superb communication skills, written & verbal. * Experience with call handling/contact centre work is desirable, although full training will be provided. * Ability to show sensitivity and understanding over the telephone * Experience using Microsoft Office Why Join Us * Work that matters – making healthcare simpler, more accessible and more human * Supportive, down-to-earth team with a strong mission and values Benefits * Access to HealthHero’s digital healthcare services (GP, mental health and more) * You will receive ongoing training and support * Career progression opportunities * 28 days per annum (pro rata) including bank and public holidays plus a day off for your birthday * Life cover * Pension scheme Diversity and inclusion Our Talent team work hard to remove all biases within the recruitment process, this includes unconscious bias decoded job adverts, unconscious bias interview training for all interviewers and working hard to get a gender balance interview panel. We welcome applications from all sections of the community as an Equal Opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please just let us know.

About HealthHeroHealthHero is Europe’s largest digital healthcare provider. We offer seamless access to virtual GP appointments, mental health support and a wide range of clinical services – helping organisations, insurers and individuals to take better care of their health. Operating across the UK, Ireland, France and Germany, our mission is to simplify healthcare and improve lives.The RoleWe are currently recruiting for an overnight Customer Service Operator to join our existing team to help deliver support to clients via phone and email. Prior experience in Health care is not required as we we provide comprehensive training to set you up for success.This is a part time position working 3 days per week (Friday, Saturday & Sunday) based onsite in our Bracknell office, 11pm till 7am.RequirementsPurpose * You will be the first point of contact for incoming calls, appropriately dealing with any queries. * Handle patient requests by booking appointments, communicating with GP's and other healthcare professionals. * You will also be involved in administrative tasks, such as processing prescriptions, specialist referral letters and other health documentation. * Ensure information is accurately recorded and stored in line with company policies.      What You Will Bring * Excellent customer service skills and attention to detail * Superb communication skills, written & verbal. * Experience with call handling/contact centre work is desirable, although full training will be provided. * Ability to show sensitivity and understanding over the telephone * Experience using Microsoft Office      Why Join Us * Work that matters – making healthcare simpler, more accessible and more human * Supportive, down-to-earth team with a strong mission and values      Benefits * Access to HealthHero’s digital healthcare services (GP, mental health and more) * You will receive ongoing training and support * Career progression opportunities * 28 days per annum (pro rata) including bank and public holidays plus a day off for your birthday * Life cover * Pension scheme      Diversity and inclusionOur Talent team work hard to remove all biases within the recruitment process, this includes unconscious bias decoded job adverts, unconscious bias interview training for all interviewers and working hard to get a gender balance interview panel.We welcome applications from all sections of the community as an Equal Opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please just let us know.

&lt;strong&gt;About HealthHero&lt;br&gt;&lt;br&gt;&lt;/strong&gt;HealthHero is Europe’s largest digital healthcare provider. We offer seamless access to virtual GP appointments, mental health support and a wide range of clinical services – helping organisations, insurers and individuals to take better care of their health. Operating across the UK, Ireland, France and Germany, our mission is to simplify healthcare and improve lives.&lt;br&gt;&lt;br&gt;&lt;strong&gt;The Role&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We are currently recruiting for an overnight Customer Service Operator to join our existing team to help deliver support to clients via phone and email. Prior experience in Health care is not required as we we provide comprehensive training to set you up for success.&lt;br&gt;&lt;br&gt;This is a part time position working 3 days per week (Friday, Saturday &amp;amp; Sunday) based onsite in our Bracknell office, 11pm till 7am.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Purpose&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;You will be the first point of contact for incoming calls, appropriately dealing with any queries.&lt;/li&gt;&lt;li&gt;Handle patient requests by booking appointments, communicating with GP's and other healthcare professionals.&lt;/li&gt;&lt;li&gt;You will also be involved in administrative tasks, such as processing prescriptions, specialist referral letters and other health documentation.&lt;/li&gt;&lt;li&gt;Ensure information is accurately recorded and stored in line with company policies. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What You Will Bring&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Excellent customer service skills and attention to detail&lt;/li&gt;&lt;li&gt;Superb communication skills, written &amp;amp; verbal. &lt;/li&gt;&lt;li&gt;Experience with call handling/contact centre work is desirable, although full training will be provided.&lt;/li&gt;&lt;li&gt;Ability to show sensitivity and understanding over the telephone&lt;/li&gt;&lt;li&gt;Experience using Microsoft Office&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Why Join Us&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Work that matters – making healthcare simpler, more accessible and more human&lt;/li&gt;&lt;li&gt;Supportive, down-to-earth team with a strong mission and values&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Access to HealthHero’s digital healthcare services (GP, mental health and more)&lt;/li&gt;&lt;li&gt;You will receive ongoing training and support&lt;/li&gt;&lt;li&gt;Career progression opportunities &lt;/li&gt;&lt;li&gt;28 days per annum (pro rata) including bank and public holidays plus a day off for your birthday&lt;/li&gt;&lt;li&gt;Life cover&lt;/li&gt;&lt;li&gt;Pension scheme &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Diversity and inclusion&lt;br&gt;&lt;br&gt;Our Talent team work hard to remove all biases within the recruitment process, this includes unconscious bias decoded job adverts, unconscious bias interview training for all interviewers and working hard to get a gender balance interview panel.&lt;br&gt;&lt;br&gt;We welcome applications from all sections of the community as an Equal Opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please just let us know.

You must have excellent customer service skills, emotional intelligence, attention to detail, computer proficiency, and be a team player. A clear DBS check and references are essential.

You will handle incoming calls, book appointments, liaise with healthcare professionals, and process prescriptions and referral letters, ensuring efficient client and patient support.

#IND1 £15.60 per hour inclusive of incentives Office-based, Bracknell, Berkshire. Do you have experience in administration and customer focused roles? Are you passionate about helping others? HealthHero is Europe's largest online provider of GP and counselling services. (To learn more about us, check out our company website here) We are recruiting for an Overnight Customer Service Operator for our growing 24/7 GP service working 11pm till 7am Friday, Saturday and Sunday nights. About The Role * You will be the first point of contact for incoming calls, booking appointments, communicating with GP's and other healthcare professionals, and dealing with calls from clients and patients. * You will also be involved in administrative tasks, such as processing prescriptions, specialist referral letters and other health documentation. About You * This position is dependent on a clear basic DBS check and two satisfactory references. * Excellent customer service skills and attention to detail * Good levels of emotional intelligence * Ability to show sensitivity and understanding over the telephone * Experience using computers and Microsoft packages * Eager to work as part of a high performing, dynamic team * Desirable- Experience with call handling/contact centre work. Benefits * You will receive ongoing training and support * Opportunity for career progression, from operator into operations management, HR and IT/ Tech Tribes * Company Pension scheme * Access to HealthHero healthcare services, including Private 24/7 GP service and Employee Assistance Programme * 20 days holiday +8 days bank holiday (Pro rata) Diversity and inclusion Our Talent team work hard to remove all biases within the recruitment process, this includes unconscious bias decoded job adverts, unconscious bias interview training for all interviewers and working hard to get a gender balance interview panel. We welcome applications from all sections of the community as an Equal Opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please just let us know.

#IND1£15.60 per hour inclusive of incentivesOffice-based, Bracknell, Berkshire.Do you have experience in administration and customer focused roles? Are you passionate about helping others?HealthHero is Europe's largest online provider of GP and counselling services. (To learn more about us, check out our company website here)We are recruiting for an Overnight Customer Service Operator for our growing 24/7 GP service working 11pm till 7am Friday, Saturday and Sunday nights.About The Role * You will be the first point of contact for incoming calls, booking appointments, communicating with GP's and other healthcare professionals, and dealing with calls from clients and patients. * You will also be involved in administrative tasks, such as processing prescriptions, specialist referral letters and other health documentation.      About You * This position is dependent on a clear basic DBS check and two satisfactory references. * Excellent customer service skills and attention to detail * Good levels of emotional intelligence * Ability to show sensitivity and understanding over the telephone * Experience using computers and Microsoft packages * Eager to work as part of a high performing, dynamic team * Desirable- Experience with call handling/contact centre work.      Benefits * You will receive ongoing training and support * Opportunity for career progression, from operator into operations management, HR and IT/ Tech Tribes * Company Pension scheme * Access to HealthHero healthcare services, including Private 24/7 GP service and Employee Assistance Programme * 20 days holiday +8 days bank holiday (Pro rata)      Diversity and inclusionOur Talent team work hard to remove all biases within the recruitment process, this includes unconscious bias decoded job adverts, unconscious bias interview training for all interviewers and working hard to get a gender balance interview panel.We welcome applications from all sections of the community as an Equal Opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please just let us know.

Customer Service Administrator - (Overnight Weekends) - HealthHero

#IND1&lt;br&gt;&lt;br&gt;£15.60 per hour inclusive of incentives&lt;br&gt;&lt;br&gt;Office-based, Bracknell, Berkshire.&lt;br&gt;&lt;br&gt;Do you have experience in administration and customer focused roles? Are you passionate about helping others?&lt;br&gt;&lt;br&gt;HealthHero is Europe's largest online provider of GP and counselling services. (To learn more about us, check out our company website here)&lt;br&gt;&lt;br&gt;We are recruiting for an Overnight Customer Service Operator for our growing 24/7 GP service working 11pm till 7am Friday, Saturday and Sunday nights.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About The Role&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;You will be the first point of contact for incoming calls, booking appointments, communicating with GP's and other healthcare professionals, and dealing with calls from clients and patients.&lt;/li&gt;&lt;li&gt;You will also be involved in administrative tasks, such as processing prescriptions, specialist referral letters and other health documentation.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;About You&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;This position is dependent on a clear basic DBS check and two satisfactory references.&lt;/li&gt;&lt;li&gt;Excellent customer service skills and attention to detail&lt;/li&gt;&lt;li&gt;Good levels of emotional intelligence&lt;/li&gt;&lt;li&gt;Ability to show sensitivity and understanding over the telephone&lt;/li&gt;&lt;li&gt;Experience using computers and Microsoft packages&lt;/li&gt;&lt;li&gt;Eager to work as part of a high performing, dynamic team&lt;/li&gt;&lt;li&gt;Desirable- Experience with call handling/contact centre work.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;You will receive ongoing training and support&lt;/li&gt;&lt;li&gt;Opportunity for career progression, from operator into operations management, HR and IT/ Tech Tribes&lt;/li&gt;&lt;li&gt;Company Pension scheme&lt;/li&gt;&lt;li&gt;Access to HealthHero healthcare services, including Private 24/7 GP service and Employee Assistance Programme&lt;/li&gt;&lt;li&gt;20 days holiday +8 days bank holiday (Pro rata)&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Diversity and inclusion&lt;br&gt;&lt;br&gt;Our Talent team work hard to remove all biases within the recruitment process, this includes unconscious bias decoded job adverts, unconscious bias interview training for all interviewers and working hard to get a gender balance interview panel.&lt;br&gt;&lt;br&gt;We welcome applications from all sections of the community as an Equal Opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please just let us know.

Customer Service Administrator - (Overnight Weekends)

You must have a pharmacy degree, GPhC registration, independent prescribing qualification, plus 2 years of experience and experience with asynchronous prescribing.

You will manage an asynchronous prescribing service, handling various patient needs, and receive training on specific conditions. Work sessions are 4 hours, available 8am-8pm, 7 days a week.

Legal

London

About Us Health Hero brings together human expertise and digital convenience to deliver first class digital integrated healthcare . We are leaders in our market, have excellent patient feedback and great CQC ratings. We also focus on making practice more perfect for our clinicians – from working to solve capacity challenges with smart triage technology, minimising administrative burdens and by providing exciting new opportunities clinicians. You We are seeking Prescribing Pharmacists with experience working on a Form Filled Consultation service on a part-time, remote, self-employed basis. You will be an experienced pharmacist in asynchronous prescribing, who is currently registered with the GPhC and able to start ASAP. With us, you will be working on a form filled prescription service dealing with a variety of patients from weight loss to dermatology and sexual health. We will give full training on these conditions. The service runs from 8am to 8pm, 7 days per week. Sessions are usually 4 hours in length. Requirements * Undergraduate degree in pharmacy and registration with the General Pharmaceutical Council * Experience working on a Form Filled Consultation Service (asynchronous prescribing) * Independent prescribing qualification * Minimum of 2 years’ demonstrable experience as a fully qualified pharmacist. Benefits £40 per hour Fully Remote Part time Self Employed

About UsHealth Hero brings together human expertise and digital convenience to deliver first class digital integrated healthcare . We are leaders in our market, have excellent patient feedback and great CQC ratings. We also focus on making practice more perfect for our clinicians – from working to solve capacity challenges with smart triage technology, minimising administrative burdens and by providing exciting new opportunities clinicians.YouWe are seeking Prescribing Pharmacists with experience working on a Form Filled Consultation service on a part-time, remote, self-employed basis.You will be an experienced pharmacist in asynchronous prescribing, who is currently registered with the GPhC and able to start ASAP. With us, you will be working on a form filled prescription service dealing with a variety of patients from weight loss to dermatology and sexual health. We will give full training on these conditions.The service runs from 8am to 8pm, 7 days per week. Sessions are usually 4 hours in length.Requirements * Undergraduate degree in pharmacy and registration with the General Pharmaceutical Council * Experience working on a Form Filled Consultation Service (asynchronous prescribing) * Independent prescribing qualification * Minimum of 2 years’ demonstrable experience as a fully qualified pharmacist.      Benefits£40 per hourFully RemotePart timeSelf Employed

HealthHero

Mission