Healthcare

Sick pay insurance

Pension scheme

Dental

Large

Okta is the leading independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. More than 10,000 organizations, including JetBlue, Nordstrom, Siemens, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Technology

Okta

Software

You should have 3-5+ years in pre-sales engineering, customer-facing experience, cloud deployment skills, knowledge of security protocols, hands-on development experience, and strong communication abilities.

You will engage with customers to demonstrate product value, address technical queries, deliver proofs of concept, gather product feedback, share best practices, and support marketing events.

Software Engineering

IT & Cybersecurity

San Francisco

<div><p><b>Get to know Okta</b><br>
<br>
Okta is The World&rsquo;s Identity Company. We free everyone to safely use any technology&mdash;anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.<br>
<br>
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we&rsquo;re looking for lifelong learners and people who can make us better with their unique experiences.<br>
<br>
Join our team! We&rsquo;re building a world where Identity belongs to you.</p><br>
<p></p>
<p><b>
The Solutions Engineer Team</b></p>
<p>
We believe Solutions Engineers at Okta are involved in all stages of the customer&rsquo;s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta&rsquo;s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta&rsquo;s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta&rsquo;s Identity Platform.</p><p></p><p><b><br>
The Solutions Engineer Opportunity</b></p><br>
<p></p>
<p>
Reporting to the Senior Manager of Solutions Engineers, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.</p><br>
<p></p>
<p><b>
What you&rsquo;ll be doing</b></p>
<ul><li>
Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta&rsquo;s solutions</li>
<li>Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs</li>
<li>Answer product feature and technical questions from customers, partners and Okta colleagues</li>
<li>Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed</li>
<li>Provide feedback to product management about product enhancements that can address customer needs and provide additional value</li>
<li>Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team</li>
<li>Stay current on competitive analysis and market differentiation</li>
<li>Support marketing events including executive briefings, conferences, user groups, and trade shows</li>
<li>At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge</li></ul><br>
<p></p>
<p><b>
What you&rsquo;ll bring to the role</b></p>
<ul><li>
3-5+ years pre-sales engineering experience.</li>
<li>A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.</li>
<li>An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.</li>
<li>Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.</li>
<li>Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)</li>
<li>Experience working with REST APIs, API Gateways, and SDKs</li>
<li>Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications</li>
<li>An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)</li>
<li>Exceptional communicator.</li>
<li>Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field</li>
<li>Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence</li>
<li>Typically 25% travel.</li>
<li>Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.</li>
</ul><p>
You might also have (not mandatory):</p>
<ul><li>
Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.</li>
<li>Experience integrating with microservices, data lakes, or customer data platforms.</li>
<li>Developed ReBAC or Fine Grain Authorization models</li>
<li>Diagramming experience for user journey flows, complex architecture diagrams, etc.</li>
</ul><p>
#LI-Remote</p>
The OTE range for this position for candidates located in the San Francisco Bay area is between:$170,000&mdash;$256,000 USD<p>
Below is the annual On Target Compensation (OTE) range for candidates located in California, Colorado, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.</p><br>
The annual OTE range for this position for candidates located in California, Colorado, New York, and Washington is between:$152,000&mdash;$228,000 USD<p><b>
What you can look forward to as a Full-Time Okta employee!</b></p>
<ul><li>
Amazing Benefits</li>
<li>Making Social Impact</li>
<li>Developing Talent and Fostering Connection + Community at Okta</li>
</ul><p>
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.<br>
<br>
Some roles may require travel to one of our office locations for in-person onboarding.</p>
<p>
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
<br>
<br>
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.</p>
<div>
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.</div></div>
<br><div></div><div><div><div><div><div><div><b>Okta
</b><div>The foundation for secure connections between people and technology</div>
</div></div></div><div><div>Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.</div></div></div></div></div><p></p>

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.


The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.
The Solutions Engineer Opportunity


Reporting to the Senior Manager of Solutions Engineers, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.


What you’ll be doing

Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
Answer product feature and technical questions from customers, partners and Okta colleagues
Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
Provide feedback to product management about product enhancements that can address customer needs and provide additional value
Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows
At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge


What you’ll bring to the role

3-5+ years pre-sales engineering experience.
A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
Experience working with REST APIs, API Gateways, and SDKs
Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
Exceptional communicator.
Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
Typically 25% travel.
Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You might also have (not mandatory):

Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
Experience integrating with microservices, data lakes, or customer data platforms.
Developed ReBAC or Fine Grain Authorization models
Diagramming experience for user journey flows, complex architecture diagrams, etc.

#LI-Remote
The OTE range for this position for candidates located in the San Francisco Bay area is between:$170,000—$256,000 USD
Below is the annual On Target Compensation (OTE) range for candidates located in California, Colorado, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The annual OTE range for this position for candidates located in California, Colorado, New York, and Washington is between:$152,000—$228,000 USD
What you can look forward to as a Full-Time Okta employee!

Amazing Benefits
Making Social Impact
Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.


If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
Okta
The foundation for secure connections between people and technology
Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Presales Solutions Engineer - Okta

United States

Presales Solutions Engineer

You need 8+ years in enterprise SaaS sales, strong technical discovery skills, excellent communication, ability to influence CTOs, and expertise in MEDDPICC or similar sales frameworks.

You will generate pipeline, drive sales, close deals, and cultivate relationships with decision-makers while collaborating with partners and teams to meet revenue goals. Travel as needed.

Sales & Business Development

<div><p><b>Get to know Okta</b><br>
<br>
Okta is The World&rsquo;s Identity Company. We free everyone to safely use any technology&mdash;anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.<br>
<br>
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we&rsquo;re looking for lifelong learners and people who can make us better with their unique experiences.<br>
<br>
Join our team! We&rsquo;re building a world where Identity belongs to you.</p><p><b>
The Auth0 Sales Team</b></p>
<p>
Auth0 supports Okta&rsquo;s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Auth0 AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.</p>
<p><b>
The Enterprise</b><b><i> </i></b><b>Auth0 Account Executive Opportunity</b></p>
<p>
The successful Auth0 Account Executive is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats.</p>
<p>
As an Auth0 AE, you will be focused on providing value to Application Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Auth0 customers.<br>
<br>
This role requires travel to our San Francisco, CA or Chicago, IL office for in-person onboarding during the first week of employment. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation.</p>
<p><b>
What you&rsquo;ll be doing:</b></p>
<ul><li>
Build a plan to guide your long-term approach to net new logo pipeline generation</li>
<li>Consistently deliver revenue targets to support YoY territory growth</li>
<li>Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings</li>
<li>Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers</li>
<li>Scope, negotiate and close agreements to meet and exceed revenue quota targets</li>
<li>Holistically embrace, access, and utilize partners to identify and open opportunities</li>
<li>Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc)</li>
<li>Travel as necessary to build and cultivate customer and prospect relationships</li>
</ul><p><b>
What you&rsquo;ll bring to the role:</b></p>
<ul><li>
8+ years success in growing revenue for sophisticated, complex enterprise SaaS products</li>
<li>Ability to evangelize, educate and create demand within the CTO organization, with a strong track record of pitching and closing to Product, Engineering, and Architecture decision makers</li>
<li>Deep technical discovery skills that resonate with the developer community</li>
<li>Strong technical acumen with proven ability to connect a technical sale to a companies&rsquo; business outcomes</li>
<li>Excellent communication and presentation skills with audiences of all levels and all technical aptitudes</li>
<li>Confident and self driven with the humility required to successfully work in teams</li>
<li>Expertise using a Sales Framework such as MEDDPICC, Challenger or Sandler (we use MEDDPICC)</li>
</ul><p>
Below is the annual On Target Compensation (OTE) range for candidates located in California. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.</p>
The OTE range for this position for candidates located in the San Francisco Bay area is between:$240,000&mdash;$360,000 USD<p><b>
What you can look forward to as a Full-Time Okta employee!</b></p>
<ul><li>
Amazing Benefits</li>
<li>Making Social Impact</li>
<li>Developing Talent and Fostering Connection + Community at Okta</li>
</ul><p>
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.<br>
<br>
Some roles may require travel to one of our office locations for in-person onboarding.</p>
<p>
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
<br>
<br>
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.</p>
<div>
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.</div></div>
<br><div></div><div><div><div><div><div><div><b>Okta
</b><div>The foundation for secure connections between people and technology</div>
</div></div></div><div><div>Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.</div></div></div></div></div><p></p>

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.
The Auth0 Sales Team

Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Auth0 AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

The Enterprise Auth0 Account Executive Opportunity

The successful Auth0 Account Executive is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats.

As an Auth0 AE, you will be focused on providing value to Application Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Auth0 customers.

This role requires travel to our San Francisco, CA or Chicago, IL office for in-person onboarding during the first week of employment. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation.

What you’ll be doing:

Build a plan to guide your long-term approach to net new logo pipeline generation
Consistently deliver revenue targets to support YoY territory growth
Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers
Scope, negotiate and close agreements to meet and exceed revenue quota targets
Holistically embrace, access, and utilize partners to identify and open opportunities
Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc)
Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

8+ years success in growing revenue for sophisticated, complex enterprise SaaS products
Ability to evangelize, educate and create demand within the CTO organization, with a strong track record of pitching and closing to Product, Engineering, and Architecture decision makers
Deep technical discovery skills that resonate with the developer community
Strong technical acumen with proven ability to connect a technical sale to a companies’ business outcomes
Excellent communication and presentation skills with audiences of all levels and all technical aptitudes
Confident and self driven with the humility required to successfully work in teams
Expertise using a Sales Framework such as MEDDPICC, Challenger or Sandler (we use MEDDPICC)

Below is the annual On Target Compensation (OTE) range for candidates located in California. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The OTE range for this position for candidates located in the San Francisco Bay area is between:$240,000—$360,000 USD
What you can look forward to as a Full-Time Okta employee!

Amazing Benefits
Making Social Impact
Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.


If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
Okta
The foundation for secure connections between people and technology
Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Enterprise Account Executive, Auth0 - Okta

Enterprise Account Executive, Auth0

You need 10+ years in enterprise software sales, 3+ years in leadership, SaaS expertise, proven target achievement, strong leadership skills, and mastery of solution selling methodologies.

You will recruit and mentor the sales team, drive accountability and growth, forecast targets, manage pipeline strategies, and maintain market intelligence to achieve sales goals.

Seattle

<div><p><b>Get to know Okta</b><br>
<br>
Okta is The World&rsquo;s Identity Company. We free everyone to safely use any technology&mdash;anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.<br>
<br>
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we&rsquo;re looking for lifelong learners and people who can make us better with their unique experiences.<br>
<br>
Join our team! We&rsquo;re building a world where Identity belongs to you.</p><br>
<p><b>The Auth0 Enterprise Sales Team</b></p>
<p>
Auth0 supports Okta&rsquo;s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications</p>
<p>
Okta's Enterprise sellers for Auth0 are focused on providing value to Application Development teams (Engineering, Product, Security and Architecture). These sellers will be continually driving territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Auth0 customers.</p><br>
<b>
The Area Sales Director, Enterprise (Auth0) Opportunity</b>
<p>
The Area Sales Director, Enterprise Sales (Auth0) is responsible for the development and business results of a team of quota-carrying Account Executives in their region. The right Sales Leader for this position should have the ability to increase the productivity of account executives through skill development, adherence to activity standards, providing inspiration, rapid conflict resolution and building a highly empowered, constructive sales culture. We&rsquo;re looking for a strong leader to take it to the next level.</p>
<ul><li>This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment.</li></ul>
<p><b>
What you&rsquo;ll be doing</b></p>
<ul><li>
Attract, recruit, hire, and mentor the Enterprise Account Executive sales team for Auth0.</li>
<li>Create an open, inclusive team oriented environment, building a results-driven culture of accountability and transparency.</li>
<li>Lead by example, set expectations, follow through effectively and provide coaching and mentorship as needed and ensure that managers do the same for their team.</li>
<li>Be accountable for consistently delivering and overachieving against targets &ndash; ensuring Okta&rsquo;s goals, and objectives are achieved consistently and sustainably.</li>
<li>Analyze data and dynamics to maximize existing successes and to create new sales growth opportunities</li>
<li>Accurately forecast monthly, quarterly, and annual targets for assigned regions; establish and manage data and supporting metrics (pipeline coverage, ASP, etc.)</li>
<li>Effectively develop, design, build, and execute all aspects of the Enterprise Business plan to predictably and consistently generate short-term results while holding a long-term perspective of overall results.</li>
<li>Put into place sales force structure, process strategies, and strategic resource plans that will capture key opportunities in target markets, Enterprise accounts/prospects, partners or industry verticals throughout the Region.</li>
<li>Own the pipeline generation strategy and with internal stakeholders to execute against the strategy.</li>
<li>Maintain market intelligence and develop strategies to maintain Okta&rsquo;s leadership position.</li>
<li>Exhibit a growth mindset with the ability to outline the long term vision and strategy.</li>
</ul><p><b>
What you&rsquo;ll bring to the role</b></p>
<ul><li>
10+ years&rsquo; experience building and running Enterprise sales teams in the software industry</li>
<li>3+ years&rsquo; experience as a front line sales leader</li>
<li>This role must sit in the Northeast region</li>
<li>Deep understanding of SaaS / Cloud Go-To-Market and the required roles for effective customer engagement</li>
<li>Relevant software industry experience in any of the following: IT systems, cloud enterprise or infrastructure management, application development and management, security, business applications and/or analytics.</li>
<li>History of consistently meeting/exceeding targets and objectives personally and as a leader</li>
<li>Excellent leadership and influencing skills; ability to build strong business partnerships both outside, and within the organization</li>
<li>Mastery of consultative/solution selling methodologies like MEDDPICC, Challenger, Solution Selling, and Sandler</li>
<li>Technical aptitude and are experienced selling into CEOs, CFOs, CIOs, CTOs and Lines of Business</li>
</ul>Okta&rsquo;s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company&rsquo;s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It&rsquo;s our expectation that our managers and leaders embody these core competencies:
<ul><li>Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.</li>
<li>Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.</li>
<li>Develops Talent: Developing people to meet both their career goals and the organization&rsquo;s goals.</li>
<li>Drives Results: Consistently achieving results, even under tough circumstances.</li>
<li>Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.</li>
</ul><p>
Below is the annual On Target Compensation (OTE) range for candidates located in California. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.</p>
The OTE range for this position for candidates located in the San Francisco Bay area is between:$336,000&mdash;$504,000 USD<p><b>
What you can look forward to as a Full-Time Okta employee!</b></p>
<ul><li>
Amazing Benefits</li>
<li>Making Social Impact</li>
<li>Developing Talent and Fostering Connection + Community at Okta</li>
</ul><p>
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.<br>
<br>
Some roles may require travel to one of our office locations for in-person onboarding.</p>
<p>
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
<br>
<br>
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.</p>
<div>
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.</div></div>
<br><div></div><div><div><div><div><div><div><b>Okta
</b><div>The foundation for secure connections between people and technology</div>
</div></div></div><div><div>Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.</div></div></div></div></div><p></p>

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.
The Auth0 Enterprise Sales Team

Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications

Okta's Enterprise sellers for Auth0 are focused on providing value to Application Development teams (Engineering, Product, Security and Architecture). These sellers will be continually driving territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Auth0 customers.

The Area Sales Director, Enterprise (Auth0) Opportunity

The Area Sales Director, Enterprise Sales (Auth0) is responsible for the development and business results of a team of quota-carrying Account Executives in their region. The right Sales Leader for this position should have the ability to increase the productivity of account executives through skill development, adherence to activity standards, providing inspiration, rapid conflict resolution and building a highly empowered, constructive sales culture. We’re looking for a strong leader to take it to the next level.
This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment.

What you’ll be doing

Attract, recruit, hire, and mentor the Enterprise Account Executive sales team for Auth0.
Create an open, inclusive team oriented environment, building a results-driven culture of accountability and transparency.
Lead by example, set expectations, follow through effectively and provide coaching and mentorship as needed and ensure that managers do the same for their team.
Be accountable for consistently delivering and overachieving against targets – ensuring Okta’s goals, and objectives are achieved consistently and sustainably.
Analyze data and dynamics to maximize existing successes and to create new sales growth opportunities
Accurately forecast monthly, quarterly, and annual targets for assigned regions; establish and manage data and supporting metrics (pipeline coverage, ASP, etc.)
Effectively develop, design, build, and execute all aspects of the Enterprise Business plan to predictably and consistently generate short-term results while holding a long-term perspective of overall results.
Put into place sales force structure, process strategies, and strategic resource plans that will capture key opportunities in target markets, Enterprise accounts/prospects, partners or industry verticals throughout the Region.
Own the pipeline generation strategy and with internal stakeholders to execute against the strategy.
Maintain market intelligence and develop strategies to maintain Okta’s leadership position.
Exhibit a growth mindset with the ability to outline the long term vision and strategy.

What you’ll bring to the role

10+ years’ experience building and running Enterprise sales teams in the software industry
3+ years’ experience as a front line sales leader
This role must sit in the Northeast region
Deep understanding of SaaS / Cloud Go-To-Market and the required roles for effective customer engagement
Relevant software industry experience in any of the following: IT systems, cloud enterprise or infrastructure management, application development and management, security, business applications and/or analytics.
History of consistently meeting/exceeding targets and objectives personally and as a leader
Excellent leadership and influencing skills; ability to build strong business partnerships both outside, and within the organization
Mastery of consultative/solution selling methodologies like MEDDPICC, Challenger, Solution Selling, and Sandler
Technical aptitude and are experienced selling into CEOs, CFOs, CIOs, CTOs and Lines of Business
Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:
Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Develops Talent: Developing people to meet both their career goals and the organization’s goals.
Drives Results: Consistently achieving results, even under tough circumstances.
Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

Below is the annual On Target Compensation (OTE) range for candidates located in California. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The OTE range for this position for candidates located in the San Francisco Bay area is between:$336,000—$504,000 USD
What you can look forward to as a Full-Time Okta employee!

Amazing Benefits
Making Social Impact
Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.


If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
Okta
The foundation for secure connections between people and technology
Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Area Sales Director, Enterprise - Okta

Area Sales Director, Enterprise

You need 5+ years in technical support, knowledge of authentication protocols, AD, LDAP, cloud services, REST APIs, CRM tools, and strong communication skills. Experience with OS and security concepts essential.

You will troubleshoot customer issues, provide technical guidance, ensure timely resolutions, document bugs, maintain knowledge repositories, and advocate for customer needs.

Customer Relations

London

Get to know Okta<br><br>Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.<br><br>At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.<br><br>Join our team! We’re building a world where Identity belongs to you.<br><br>Position Description:<br><br>The ideal Technical Support Engineer is an articulate and seasoned technical specialist who understands and can appreciate the challenges organizations face in implementing and integrating cloud technologies into their existing on-premise or hosted user stores. You have technical depth and a customer-first mentality, the motivation to take the initiative to own and resolve customer issues, and an interest in working in a dynamic, fast-growing, learning environment.<br><br>Job Duties and Responsibilities:<br><br>A Technical Support Engineer is the primary point of contact for all support related issues for Okta’s enterprise customers. A TSE acts as the voice of the custom to ensure technical support and best practice guidance are provided within published SLAs.<br><br><br> * Take end-to-end ownership of customer issues, including initial troubleshooting, reproduction, identification of root cause, and issue resolution.<br> * Meet or exceed customer expectations on response quality, timeliness of responses, and overall customer experience.<br> * Provide well-thought-out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy, and maintain Okta’s suite of products.<br> * Serve as an internal and external point of contact on customer matters and ensure customer issues are resolved as expediently as possible.<br> * Collect information and document bugs with Engineering for product issues that are impacting customers.<br> * Function as a subject matter expert within support for Okta’s suite of products<br> * Contribute to and maintain repository of knowledge within support and promote a culture of team knowledge share and collaboration within the directories product support group<br> * Stay up to date on emerging technologies, industry trends and best practices around the most common directory solutions and Okta’s interlock with them<br> * Push creative thinking beyond the boundaries of existing industry-standard practices to come up with process improvements and new ways to delight customers.<br> * Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business<br>   <br>   <br><br>Required Skills<br><br><br> * 5+ years of customer support, technical support, system administration and/or related customer-facing role.<br> * BA/BS/MS in Computer Science, Management Information Systems, or related discipline, or relevant professional experience.<br> * Experience and underlying technical knowledge of authentication protocols such as Kerberos, SAML and OAuth/OIDC.<br> * Familiarity with Networking at OSI Model Layers 4-7, and troubleshooting through the use of appropriate traffic capture tools.<br> * Experience in supporting and troubleshooting Active Directory, and LDAP for on-premise and cloud-based environments, i.e.<br>    * Experience with troubleshooting and supporting cross domain trust and group memberships within enterprise scale Active Directory environment<br>    * Experience troubleshooting Active directory group policy and LDAP policies and overlays<br>    * Experience in supporting and troubleshooting cloud based directory services such as Azure Active Directory and emerging hosted LDAP services.<br>    * Experience setting up and troubleshooting LDAP binding and querying from 3rd party applications into enterprise scale LDAP environments<br><br> * Experience with setup, administration and support of Office 365 in an enterprise environment with a focus on 3rd party attribute sourcing and authentication federation.<br> * Extensive experience in troubleshooting REST API.<br> * A familiarity with Powershell and working knowledge of SQL.<br> * Cross-platform OS knowledge Mac OS X, Linux and Windows (Server/Desktop)<br>    * Experience with installation and configuration of applications within different Linux distributions.<br><br> * Excellent relationship management, customer service, and communication skills in a variety of forms (written, live chat, conference calls, in-person.)<br> * Ability to work independently with little direct supervision and as a part of a team. Excellent analytical and organizational abilities. Ability to remain calm, composed, and articulate when dealing with tough customer situations.<br> * Experience documenting customer issues via Salesforce or a similar CRM ticketing system<br> * Experience translating customer issues into engineering centric reports via JIRA or other bug reporting systems<br> * Prior experience providing support to large enterprise customers preferably with customer management interaction.<br> * Broad knowledge of, and experience in fundamental information security concepts.<br>   <br>   <br><br>Desired skills:<br><br><br> * Experience in setup of, and troubleshooting Sharepoint Claims providers in enterprise scale sharepoint farms<br>   <br>   <br><br>What you can look forward to as a Full-Time Okta employee!<br><br><br> * Amazing Benefits<br> * Making Social Impact<br> * Developing Talent and Fostering Connection + Community at Okta<br>   <br>   <br><br>Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.<br><br>Some roles may require travel to one of our office locations for in-person onboarding.<br><br>Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.<br><br>If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.<br><br>Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.<br><br>

Get to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.Join our team! We’re building a world where Identity belongs to you.Position Description:The ideal Technical Support Engineer is an articulate and seasoned technical specialist who understands and can appreciate the challenges organizations face in implementing and integrating cloud technologies into their existing on-premise or hosted user stores. You have technical depth and a customer-first mentality, the motivation to take the initiative to own and resolve customer issues, and an interest in working in a dynamic, fast-growing, learning environment.Job Duties and Responsibilities:A Technical Support Engineer is the primary point of contact for all support related issues for Okta’s enterprise customers. A TSE acts as the voice of the custom to ensure technical support and best practice guidance are provided within published SLAs. * Take end-to-end ownership of customer issues, including initial troubleshooting, reproduction, identification of root cause, and issue resolution. * Meet or exceed customer expectations on response quality, timeliness of responses, and overall customer experience. * Provide well-thought-out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy, and maintain Okta’s suite of products. * Serve as an internal and external point of contact on customer matters and ensure customer issues are resolved as expediently as possible. * Collect information and document bugs with Engineering for product issues that are impacting customers. * Function as a subject matter expert within support for Okta’s suite of products * Contribute to and maintain repository of knowledge within support and promote a culture of team knowledge share and collaboration within the directories product support group * Stay up to date on emerging technologies, industry trends and best practices around the most common directory solutions and Okta’s interlock with them * Push creative thinking beyond the boundaries of existing industry-standard practices to come up with process improvements and new ways to delight customers. * Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business      Required Skills * 5+ years of customer support, technical support, system administration and/or related customer-facing role. * BA/BS/MS in Computer Science, Management Information Systems, or related discipline, or relevant professional experience. * Experience and underlying technical knowledge of authentication protocols such as Kerberos, SAML and OAuth/OIDC. * Familiarity with Networking at OSI Model Layers 4-7, and troubleshooting through the use of appropriate traffic capture tools. * Experience in supporting and troubleshooting Active Directory, and LDAP for on-premise and cloud-based environments, i.e.    * Experience with troubleshooting and supporting cross domain trust and group memberships within enterprise scale Active Directory environment    * Experience troubleshooting Active directory group policy and LDAP policies and overlays    * Experience in supporting and troubleshooting cloud based directory services such as Azure Active Directory and emerging hosted LDAP services.    * Experience setting up and troubleshooting LDAP binding and querying from 3rd party applications into enterprise scale LDAP environments * Experience with setup, administration and support of Office 365 in an enterprise environment with a focus on 3rd party attribute sourcing and authentication federation. * Extensive experience in troubleshooting REST API. * A familiarity with Powershell and working knowledge of SQL. * Cross-platform OS knowledge Mac OS X, Linux and Windows (Server/Desktop)    * Experience with installation and configuration of applications within different Linux distributions. * Excellent relationship management, customer service, and communication skills in a variety of forms (written, live chat, conference calls, in-person.) * Ability to work independently with little direct supervision and as a part of a team. Excellent analytical and organizational abilities. Ability to remain calm, composed, and articulate when dealing with tough customer situations. * Experience documenting customer issues via Salesforce or a similar CRM ticketing system * Experience translating customer issues into engineering centric reports via JIRA or other bug reporting systems * Prior experience providing support to large enterprise customers preferably with customer management interaction. * Broad knowledge of, and experience in fundamental information security concepts.      Desired skills: * Experience in setup of, and troubleshooting Sharepoint Claims providers in enterprise scale sharepoint farms      What you can look forward to as a Full-Time Okta employee! * Amazing Benefits * Making Social Impact * Developing Talent and Fostering Connection + Community at Okta      Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.Some roles may require travel to one of our office locations for in-person onboarding.Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

Technical Support Engineer - Okta

&lt;strong&gt;Get to know Okta&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.&lt;br&gt;&lt;br&gt;At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.&lt;br&gt;&lt;br&gt;Join our team! We’re building a world where Identity belongs to you.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Position Description:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The ideal Technical Support Engineer is an articulate and seasoned technical specialist who understands and can appreciate the challenges organizations face in implementing and integrating cloud technologies into their existing on-premise or hosted user stores. You have technical depth and a customer-first mentality, the motivation to take the initiative to own and resolve customer issues, and an interest in working in a dynamic, fast-growing, learning environment.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Duties and Responsibilities:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;A Technical Support Engineer is the primary point of contact for all support related issues for Okta’s enterprise customers. A TSE acts as the voice of the custom to ensure technical support and best practice guidance are provided within published SLAs.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Take end-to-end ownership of customer issues, including initial troubleshooting, reproduction, identification of root cause, and issue resolution.&lt;/li&gt;&lt;li&gt;Meet or exceed customer expectations on response quality, timeliness of responses, and overall customer experience.&lt;/li&gt;&lt;li&gt;Provide well-thought-out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy, and maintain Okta’s suite of products.&lt;/li&gt;&lt;li&gt;Serve as an internal and external point of contact on customer matters and ensure customer issues are resolved as expediently as possible.&lt;/li&gt;&lt;li&gt;Collect information and document bugs with Engineering for product issues that are impacting customers.&lt;/li&gt;&lt;li&gt;Function as a subject matter expert within support for Okta’s suite of products&lt;/li&gt;&lt;li&gt;Contribute to and maintain repository of knowledge within support and promote a culture of team knowledge share and collaboration within the directories product support group&lt;/li&gt;&lt;li&gt;Stay up to date on emerging technologies, industry trends and best practices around the most common directory solutions and Okta’s interlock with them&lt;/li&gt;&lt;li&gt;Push creative thinking beyond the boundaries of existing industry-standard practices to come up with process improvements and new ways to delight customers.&lt;/li&gt;&lt;li&gt;Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Required Skills&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;5+ years of customer support, technical support, system administration and/or related customer-facing role.&lt;/li&gt;&lt;li&gt;BA/BS/MS in Computer Science, Management Information Systems, or related discipline, or relevant professional experience.&lt;/li&gt;&lt;li&gt;Experience and underlying technical knowledge of authentication protocols such as Kerberos, SAML and OAuth/OIDC.&lt;/li&gt;&lt;li&gt;Familiarity with Networking at OSI Model Layers 4-7, and troubleshooting through the use of appropriate traffic capture tools.&lt;/li&gt;&lt;li&gt;Experience in supporting and troubleshooting Active Directory, and LDAP for on-premise and cloud-based environments, i.e.&lt;/li&gt;&lt;ul&gt;&lt;li&gt;Experience with troubleshooting and supporting cross domain trust and group memberships within enterprise scale Active Directory environment&lt;/li&gt;&lt;li&gt;Experience troubleshooting Active directory group policy and LDAP policies and overlays&lt;/li&gt;&lt;li&gt;Experience in supporting and troubleshooting cloud based directory services such as Azure Active Directory and emerging hosted LDAP services.&lt;/li&gt;&lt;li&gt;Experience setting up and troubleshooting LDAP binding and querying from 3rd party applications into enterprise scale LDAP environments&lt;/li&gt;&lt;/ul&gt;&lt;li&gt;Experience with setup, administration and support of Office 365 in an enterprise environment with a focus on 3rd party attribute sourcing and authentication federation.&lt;/li&gt;&lt;li&gt;Extensive experience in troubleshooting REST API.&lt;/li&gt;&lt;li&gt;A familiarity with Powershell and working knowledge of SQL.&lt;/li&gt;&lt;li&gt;Cross-platform OS knowledge Mac OS X, Linux and Windows (Server/Desktop)&lt;/li&gt;&lt;ul&gt;&lt;li&gt;Experience with installation and configuration of applications within different Linux distributions.&lt;/li&gt;&lt;/ul&gt;&lt;li&gt;Excellent relationship management, customer service, and communication skills in a variety of forms (written, live chat, conference calls, in-person.)&lt;/li&gt;&lt;li&gt;Ability to work independently with little direct supervision and as a part of a team. Excellent analytical and organizational abilities. Ability to remain calm, composed, and articulate when dealing with tough customer situations.&lt;/li&gt;&lt;li&gt;Experience documenting customer issues via Salesforce or a similar CRM ticketing system&lt;/li&gt;&lt;li&gt;Experience translating customer issues into engineering centric reports via JIRA or other bug reporting systems&lt;/li&gt;&lt;li&gt;Prior experience providing support to large enterprise customers preferably with customer management interaction.&lt;/li&gt;&lt;li&gt;Broad knowledge of, and experience in fundamental information security concepts.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Desired skills:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Experience in setup of, and troubleshooting Sharepoint Claims providers in enterprise scale sharepoint farms&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What you can look forward to as a Full-Time Okta employee!&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Amazing Benefits&lt;/li&gt;&lt;li&gt;Making Social Impact&lt;/li&gt;&lt;li&gt;Developing Talent and Fostering Connection + Community at Okta&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.&lt;br&gt;&lt;br&gt;Some roles may require travel to one of our office locations for in-person onboarding.&lt;br&gt;&lt;br&gt;Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.&lt;br&gt;&lt;br&gt;If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.&lt;br&gt;&lt;br&gt;Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.&lt;br&gt;&lt;br&gt;

Technical Support Engineer

You need a strong track record in enterprise SaaS sales, C-suite engagement, complex sales cycles, partner collaboration, and excellent communication skills. Security solutions experience is preferred.

You will generate pipeline, drive sales opportunities, close deals, build relationships with decision makers, leverage partnerships, and adopt a value-based sales approach to meet revenue targets.

Get to know Okta<br><br>Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.<br><br>At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.<br><br>Join our team! We’re building a world where Identity belongs to you.<br><br>The Okta Sales Team<br><br>Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce log-ins every year. As an Okta Strategic Account Executive [AE], you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.<br><br>The Strategic Account Executive Opportunity<br><br>We have a team of highly experienced sellers who are targeting Okta’s largest customers. This segment represents one of the biggest opportunities for growth at Okta. Each Strategic Account Executive is responsible for maintaining high activity standards; daily prospecting, pipeline growth, prospect qualification, and delivering assigned quarterly sales revenue targets.<br><br>As an Okta AE, you will be focused on providing value to C-Suite decision makers on their ability to drive the most secure environment possible for their workforce. You will consistently drive territory growth through driving both net new logos and cultivating and growing existing Okta customers. You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Auth0 customers.<br><br>The role follows a hybrid working model, with an expectation to be present in our central London office 2-3 days per week, and naturally a requirement to attend customer and prospect meetings in-person as needed to foster strong relationships.<br><br>What You’ll Be Doing:<br><br><br> * Establish a vision and plan to guide your long-term approach to net new logo pipeline generation<br> * Consistently deliver revenue targets to support YoY territory growth<br> * Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings<br> * Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers<br> * Scope, negotiate and close agreements to consistently meet and exceed revenue quota targets<br> * Holistically embrace, access, and utilize Okta partners to identify and open new, uncharted opportunities<br> * Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc)<br> * Adopt a strong value based sales approach, always looking to bring a compelling point of view to each customer<br> * Travel as necessary to build and cultivate customer and prospect relationships<br>   <br>   <br><br>What you’ll bring to the role:<br><br><br> * Proven success in growing revenue for sophisticated, complex enterprise SaaS products<br> * Ability to evangelize, educate and create demand with C-level decision makers<br> * Ability to navigate complex sales cycles with multiple stakeholders from both the customer base and within the internal ecosystem<br> * Proven success selling into C-suite and building partnership and buy-in with multiple stakeholders<br> * Significant experience selling in partnership with GSI’s & the wider partner ecosystem<br> * Excellent communication and presentation skills with audiences of all levels and all technical aptitudes<br> * Confident and self driven with the humility required to successfully work in teams<br> * Expertise using a Sales Framework such as MEDDICC, Challenger or Sandler (we use MEDDPICC)<br> * Security/Identity solution selling is preferred.<br>   <br>   <br><br>What you can look forward to as a Full-Time Okta employee!<br><br><br> * Amazing Benefits<br> * Making Social Impact<br> * Developing Talent and Fostering Connection + Community at Okta<br>   <br>   <br><br>Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.<br><br>Some roles may require travel to one of our office locations for in-person onboarding.<br><br>Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.<br><br>If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.<br><br>Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.<br><br>

Get to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.Join our team! We’re building a world where Identity belongs to you.The Okta Sales TeamOkta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce log-ins every year. As an Okta Strategic Account Executive [AE], you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.The Strategic Account Executive OpportunityWe have a team of highly experienced sellers who are targeting Okta’s largest customers. This segment represents one of the biggest opportunities for growth at Okta. Each Strategic Account Executive is responsible for maintaining high activity standards; daily prospecting, pipeline growth, prospect qualification, and delivering assigned quarterly sales revenue targets.As an Okta AE, you will be focused on providing value to C-Suite decision makers on their ability to drive the most secure environment possible for their workforce. You will consistently drive territory growth through driving both net new logos and cultivating and growing existing Okta customers. You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Auth0 customers.The role follows a hybrid working model, with an expectation to be present in our central London office 2-3 days per week, and naturally a requirement to attend customer and prospect meetings in-person as needed to foster strong relationships.What You’ll Be Doing: * Establish a vision and plan to guide your long-term approach to net new logo pipeline generation * Consistently deliver revenue targets to support YoY territory growth * Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings * Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers * Scope, negotiate and close agreements to consistently meet and exceed revenue quota targets * Holistically embrace, access, and utilize Okta partners to identify and open new, uncharted opportunities * Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc) * Adopt a strong value based sales approach, always looking to bring a compelling point of view to each customer * Travel as necessary to build and cultivate customer and prospect relationships      What you’ll bring to the role: * Proven success in growing revenue for sophisticated, complex enterprise SaaS products * Ability to evangelize, educate and create demand with C-level decision makers * Ability to navigate complex sales cycles with multiple stakeholders from both the customer base and within the internal ecosystem * Proven success selling into C-suite and building partnership and buy-in with multiple stakeholders * Significant experience selling in partnership with GSI’s & the wider partner ecosystem * Excellent communication and presentation skills with audiences of all levels and all technical aptitudes * Confident and self driven with the humility required to successfully work in teams * Expertise using a Sales Framework such as MEDDICC, Challenger or Sandler (we use MEDDPICC) * Security/Identity solution selling is preferred.      What you can look forward to as a Full-Time Okta employee! * Amazing Benefits * Making Social Impact * Developing Talent and Fostering Connection + Community at Okta      Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.Some roles may require travel to one of our office locations for in-person onboarding.Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

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