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Presales Solutions Engineer

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Okta

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Software Engineering
    IT & Cybersecurity
  • San Francisco
    Remote

AI generated summary

  • You should have 3-5+ years in pre-sales engineering, customer-facing experience, cloud deployment skills, knowledge of security protocols, hands-on development experience, and strong communication abilities.
  • You will engage with customers to demonstrate product value, address technical queries, deliver proofs of concept, gather product feedback, share best practices, and support marketing events.

Requirements

  • 3-5+ years pre-sales engineering experience.
  • A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
  • An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
  • Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
  • Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
  • Experience working with REST APIs, API Gateways, and SDKs
  • Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
  • An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
  • Exceptional communicator.
  • Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
  • Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
  • Typically 25% travel.
  • Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

Responsibilities

  • Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
  • Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
  • Answer product feature and technical questions from customers, partners and Okta colleagues
  • Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
  • Provide feedback to product management about product enhancements that can address customer needs and provide additional value
  • Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Support marketing events including executive briefings, conferences, user groups, and trade shows
  • At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

FAQs

What is the role of a Presales Solutions Engineer at Okta?

The Presales Solutions Engineer functions as a technical and domain expert on the customer-facing sales team, helping customers understand the value of Okta’s identity solutions and aligning those solutions with customer needs.

What qualifications are needed for this role?

Ideally, candidates should have 3-5+ years of presales engineering experience, a passion for serving customers, and skills in presenting complex technical ideas. A bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.

Is industry knowledge important for this position?

Yes, an understanding of network security protocols, web and mobile development, core security concerns, and cloud platforms is important for success in this role.

Will there be travel involved in this job?

Yes, this position typically involves about 25% travel.

What can one expect in terms of compensation for this position?

The On Target Earnings (OTE) range for candidates located in the San Francisco Bay area is between $170,000 and $256,000 USD, while candidates in California, Colorado, New York, and Washington can expect an annual OTE range between $152,000 and $228,000 USD.

What benefits does Okta offer to its employees?

Okta offers a comprehensive benefits package, including health, dental, and vision insurance, a 401(k) plan, flexible spending accounts, and paid leave, including PTO and parental leave.

Does Okta provide opportunities for career development?

Yes, Okta emphasizes talent development and fostering connections and community among its employees, providing a dynamic work environment and various resources for professional growth.

Is experience with Generative AI necessary for this role?

While experience with Generative AI or LLM technology is beneficial, it is not mandatory for the position.

Are there accommodations for applicants during the hiring process?

Yes, if reasonable accommodations are needed to complete any part of the job application, interview process, or onboarding, applicants can request an accommodation through the provided form.

How does Okta approach diversity and inclusion in hiring?

Okta is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, and other protected statuses.

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Okta

The World's Identity Company

Technology
Industry
1001-5000
Employees
2009
Founded Year

Mission & Purpose

Okta is the leading independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. More than 10,000 organizations, including JetBlue, Nordstrom, Siemens, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Benefits

  • Healthcare

  • Sick pay insurance

  • Pension scheme

  • Dental