Life Insurance

Pension Plan

Work From Home

Maternity & Paternity Leave

Large

QBE is an international insurer and reinsurer listed on the Australian Securities Exchange and headquartered in Sydney. We employ around 13,000 people in 27 countries.

Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage.

Finance

QBE Insurance

You need a Bachelor's degree, 5-7 years of experience, strong communication, project management skills, and expertise in IT and insurance. PMP certification is preferred.

You will lead projects, manage stakeholder communication, oversee budgets, ensure timely execution, and promote best practices within the People function.

Business, Operations & Strategy

New York

<div></div>
<div>
 <div>
  Primary Details
 </div> Time Type: Full time
 <div></div> Worker Type: Employee
 <div></div> Manage the delivery of programs and projects by leading project teams, ensuring effective stakeholder management, support identification of key risks, and business engagement, serving as the primary point of contact for project status and budget reporting and facilitating strong partnerships with third-party contributors to manage project schedules, risks and issues. All of this will be in support of the NA and Global People Roadmap and Strategy.
 <div></div>
 <div>
  The Opportunity
 </div>
 <div></div>
 <div>
  Manage the delivery of programs and projects by leading project teams, ensuring effective stakeholder management, support identification of key risks, and business engagement, serving as the primary point of contact for project status and budget reporting and facilitating strong partnerships with third-party contributors to manage project schedules, risks and issues. All of this will be in support of the NA and Global People Roadmap and Strategy.
 </div>
 <div></div>
 <div>
  Primary Responsibilities<br> <br>
  <ul>
   <li>Effectively lead programs and projects to achieve defined business outcomes. Create a high performing team of People function, business and third-party stakeholders to initiate, design, and deliver people, process and technology solutions. Serve as a primary point of contact for business sponsors and other business stakeholders.</li>
  </ul>
 </div>
 <ul>
  <li>Support the People leadership team to deliver the roadmap through aligning and coordinating project plans(s), schedules and activity calendars (locally and where required globally)</li>
  <li>Support the scheduling of projects and programs across the annual People calendar to support effective planning.</li>
  <li>Instill best practice methodologies and tools into project execution activities, adhering to established Project Management framework standards and ensuring that all defined approvals are obtained</li>
  <li>Manage project interdependencies within an overall program, ensuring that individual project goals are met and that overall program business benefits are achieved.</li>
  <li>Contributes to the review and refinement of process, procedures, tools and systems to continuously improve the efficiency of People projects and other related activities.</li>
  <li>Demonstrate financial management discipline by ensuring that a quality business case is developed, overseeing the development of estimates, benefit commitments, and overall project costs including contingency. Monitor the project budget , providing updated monthly forecasts and communicating potential budget overruns (where applicable).</li>
  <li>Maintain effective communication within the project team, and external to the project team, including producing accurate project status reports, decision logs and other project and meeting documentation to ensure team alignment and to drive forward progress. Escalate project risks and issues as appropriate.</li>
  <li>Maintain a quality project schedule, collaborating with third-party contributors, to ensure an accurate forecast of resource demand and project costs. Leverage best practice scheduling tactics to monitor project progress and critical path dependencies.</li>
  <li>Contributes to building and maintaining the People PMO as a Centre of Excellence within the function, by supporting the development and promotion of best practice project management disciplines, tools, templates and techniques.</li>
 </ul><br> Required Education<br> <br>
 <ul>
  <li>Bachelor's Degree or equivalent combination of education and work experience</li>
 </ul><br> Required Experience<br> <br>
 <ul>
  <li>5 -7 years relevant experience</li>
 </ul><br> Preferred Competencies/Skills<br> <br>
 <ul>
  <li>Communicate effectively, concisely and appropriately at all levels</li>
  <li>Identify and articulate improvement opportunities and translate them into tangible business deliverables</li>
  <li>Anticipate obstacles, estimate time and resources needed for the completion of a project</li>
  <li>Identify opportunities for synergy and integration</li>
  <li>Effectively present information to influence organizational leaders and key stakeholders</li>
  <li>Adjust plans, goals, actions or priorities to meet changing situations</li>
  <li>Anticipate obstacles, estimate time and resources needed for the completion of a project</li>
  <li>Conduct gap analysis of current state and desired future state</li>
  <li>Use expertise to formulate and make recommendations regarding practice and development opportunities</li>
  <li>Coach and encourage employees towards continuously improving performance and mentor team with feedback, on-the-job skill enhancement opportunities and career advice</li>
  <li>Build and establish constructive and cooperative working relationships and open lines of communication</li>
  <li>Utilize effective communication skills to influence and persuade decision makers</li>
 </ul><br> Preferred Experience<br> <br>
 <ul>
  <li>Experience delivering and managing complex projects/programs</li>
 </ul><br> Preferred Licenses/Certifications<br> <br>
 <ul>
  <li>Project Management Professional (PMP) certification</li>
 </ul><br> Preferred Knowledge<br> <br>
 <ul>
  <li>Expert knowledge of project management techniques and tools</li>
  <li>Thorough understanding of the business drivers and factors driving change in the information technology and insurance industry</li>
  <li>Working knowledge of information technology environments, solutions, plans, and strategies</li>
  <li>Working knowledge of systems development lifecycle</li>
 </ul><br> QBE Cultural DNA
 <div></div>
 <div>
  We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage.
 </div>
 <div>
  We’re an international insurer that’s building momentum towards realizing our vision of becoming the most consistent and innovative risk partner.
 </div>
 <div>
  And our people will be at the center of our success. We’re proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities.
 </div>
 <div>
  With more than 12,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.
 </div>
 <div>
  We believe this is our moment: What if it was yours too?
 </div>
 <div>
  Your career at QBE — let’s make it happen!
 </div>
 <div></div>
 <div>
  <div>
   https://www.linkedin.com/company/qbe-north-america/
  </div>
 </div>
 <div>
  <br> US Only - Travel Frequency<br> <br>
  <ul>
   <li>Infrequent (approximately 1-4 trips annually)</li>
  </ul><br> US Only - Physical Demands<br> <br>
  <ul>
   <li>General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.</li>
  </ul><br> US Only - Disclaimer<br> <br>
  <ul>
   <li>To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.</li>
  </ul><br> Job Type<br> <br>
  <ul>
   <li>Individual Contributor</li>
  </ul><br> Global Disclaimer<br> <br>
  <ul>
   <li>The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.</li>
  </ul>
 </div>
 <div></div>
 <div>
  Inclusion of Diversity
 </div>
 <div>
  <br> At QBE, we are deeply committed to fostering an inclusive workplace where each person is valued and respected for their authentic selves. If you require any assistance, such as alternative interview accommodations during the recruitment process, please do not hesitate to inform our Talent Acquisition team.
 </div>
 <div>
  <br> Compensation
 </div>
 <div>
  <br> Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs
 </div>
 <div>
  Annual Salary Range: $121,000 - $182,000<br> "AL, AR, AZ, CO (Remote), DE, FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX (Remote, Plano), UT, VA, VT, WI, WV and WY<br> * * * * *"<br> Annual Salary Range: $133,000 - $200,000<br> "CA (Remote, Fresno, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA<br> * * * * *"<br> Annual Salary Range: $152,000 - $228,000<br> NJ and New York City NY
 </div>
 <div></div>
 <div>
  Benefit Highlights
 </div>
 <div>
  <br> You are more than your work – and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.
 </div>
 <div>
  We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance.
 </div>
 <div></div>
 <div>
  "At QBE, we understand that exceptional employee benefits go beyond mere coverage and compensation. We recognize the importance of flexibility in the work environment to promote a healthy balance, and we are committed to facilitating personal and professional integration for our employees. That's why we offer the opportunity for hybrid work arrangements. If this role necessitates a hy brid working model, candidates must be open to attending the office 8-12 days per month. This approach ensures a collaborative and supportive work environment where team members can come together to innovate and drive success."
 </div><br>
 <div></div> Application Close Date: 11/09/2024 11:59 PM
 <div></div>
 <div>
  How to Apply:
 </div>
 <div>
  To submit your application, click "Apply" and follow the step by step process.
 </div>
 <div></div>
 <div>
  Equal Employment Opportunity:
 </div>
 <div>
  QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
 </div>
</div>



 
  Primary Details
  Time Type: Full time
  Worker Type: Employee
  Manage the delivery of programs and projects by leading project teams, ensuring effective stakeholder management, support identification of key risks, and business engagement, serving as the primary point of contact for project status and budget reporting and facilitating strong partnerships with third-party contributors to manage project schedules, risks and issues. All of this will be in support of the NA and Global People Roadmap and Strategy.
 
 
  The Opportunity
 
 
 
  Manage the delivery of programs and projects by leading project teams, ensuring effective stakeholder management, support identification of key risks, and business engagement, serving as the primary point of contact for project status and budget reporting and facilitating strong partnerships with third-party contributors to manage project schedules, risks and issues. All of this will be in support of the NA and Global People Roadmap and Strategy.
 
 
 
  Primary Responsibilities 
  
   Effectively lead programs and projects to achieve defined business outcomes. Create a high performing team of People function, business and third-party stakeholders to initiate, design, and deliver people, process and technology solutions. Serve as a primary point of contact for business sponsors and other business stakeholders.
  
 
 
  Support the People leadership team to deliver the roadmap through aligning and coordinating project plans(s), schedules and activity calendars (locally and where required globally)
  Support the scheduling of projects and programs across the annual People calendar to support effective planning.
  Instill best practice methodologies and tools into project execution activities, adhering to established Project Management framework standards and ensuring that all defined approvals are obtained
  Manage project interdependencies within an overall program, ensuring that individual project goals are met and that overall program business benefits are achieved.
  Contributes to the review and refinement of process, procedures, tools and systems to continuously improve the efficiency of People projects and other related activities.
  Demonstrate financial management discipline by ensuring that a quality business case is developed, overseeing the development of estimates, benefit commitments, and overall project costs including contingency. Monitor the project budget , providing updated monthly forecasts and communicating potential budget overruns (where applicable).
  Maintain effective communication within the project team, and external to the project team, including producing accurate project status reports, decision logs and other project and meeting documentation to ensure team alignment and to drive forward progress. Escalate project risks and issues as appropriate.
  Maintain a quality project schedule, collaborating with third-party contributors, to ensure an accurate forecast of resource demand and project costs. Leverage best practice scheduling tactics to monitor project progress and critical path dependencies.
  Contributes to building and maintaining the People PMO as a Centre of Excellence within the function, by supporting the development and promotion of best practice project management disciplines, tools, templates and techniques.
  Required Education 
 
  Bachelor's Degree or equivalent combination of education and work experience
  Required Experience 
 
  5 -7 years relevant experience
  Preferred Competencies/Skills 
 
  Communicate effectively, concisely and appropriately at all levels
  Identify and articulate improvement opportunities and translate them into tangible business deliverables
  Anticipate obstacles, estimate time and resources needed for the completion of a project
  Identify opportunities for synergy and integration
  Effectively present information to influence organizational leaders and key stakeholders
  Adjust plans, goals, actions or priorities to meet changing situations
  Anticipate obstacles, estimate time and resources needed for the completion of a project
  Conduct gap analysis of current state and desired future state
  Use expertise to formulate and make recommendations regarding practice and development opportunities
  Coach and encourage employees towards continuously improving performance and mentor team with feedback, on-the-job skill enhancement opportunities and career advice
  Build and establish constructive and cooperative working relationships and open lines of communication
  Utilize effective communication skills to influence and persuade decision makers
  Preferred Experience 
 
  Experience delivering and managing complex projects/programs
  Preferred Licenses/Certifications 
 
  Project Management Professional (PMP) certification
  Preferred Knowledge 
 
  Expert knowledge of project management techniques and tools
  Thorough understanding of the business drivers and factors driving change in the information technology and insurance industry
  Working knowledge of information technology environments, solutions, plans, and strategies
  Working knowledge of systems development lifecycle
  QBE Cultural DNA
 
 
  We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage.
 
 
  We’re an international insurer that’s building momentum towards realizing our vision of becoming the most consistent and innovative risk partner.
 
 
  And our people will be at the center of our success. We’re proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities.
 
 
  With more than 12,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.
 
 
  We believe this is our moment: What if it was yours too?
 
 
  Your career at QBE — let’s make it happen!
 
 
 
  
   https://www.linkedin.com/company/qbe-north-america/
  
 
 
   US Only - Travel Frequency 
  
   Infrequent (approximately 1-4 trips annually)
   US Only - Physical Demands 
  
   General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
   US Only - Disclaimer 
  
   To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
   Job Type 
  
   Individual Contributor
   Global Disclaimer 
  
   The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
  
 
 
 
  Inclusion of Diversity
 
 
   At QBE, we are deeply committed to fostering an inclusive workplace where each person is valued and respected for their authentic selves. If you require any assistance, such as alternative interview accommodations during the recruitment process, please do not hesitate to inform our Talent Acquisition team.
 
 
   Compensation
 
 
   Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs
 
 
  Annual Salary Range: $121,000 - $182,000 "AL, AR, AZ, CO (Remote), DE, FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX (Remote, Plano), UT, VA, VT, WI, WV and WY * * * * *" Annual Salary Range: $133,000 - $200,000 "CA (Remote, Fresno, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA * * * * *" Annual Salary Range: $152,000 - $228,000 NJ and New York City NY
 
 
 
  Benefit Highlights
 
 
   You are more than your work – and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.
 
 
  We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance.
 
 
 
  "At QBE, we understand that exceptional employee benefits go beyond mere coverage and compensation. We recognize the importance of flexibility in the work environment to promote a healthy balance, and we are committed to facilitating personal and professional integration for our employees. That's why we offer the opportunity for hybrid work arrangements. If this role necessitates a hy brid working model, candidates must be open to attending the office 8-12 days per month. This approach ensures a collaborative and supportive work environment where team members can come together to innovate and drive success."
 
  Application Close Date: 11/09/2024 11:59 PM
 
 
  How to Apply:
 
 
  To submit your application, click "Apply" and follow the step by step process.
 
 
 
  Equal Employment Opportunity:
 
 
  QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
 


People Project Manager - QBE Insurance

United States

People Project Manager

You need a Bachelor's degree, strong communication and collaboration skills, 2 years BPO experience, project management background, and proficiency in MS Office.

You will manage project compliance, maintain documentation, coordinate with stakeholders, support deliverables, and provide administrative assistance while updating stakeholders and the PMO team regularly.

Manila

<div></div>
<div>
 <div>
  Primary Details
 </div> Time Type: Full time
 <div></div> Worker Type: Employee
 <div></div> Provides project management support for QBE GSSC &amp; manage special projects and transitions.<br> <br> Primary Responsibilities<br> <br>
 <ul>
  <li>Ensures compliance and ongoing tracking and management of projects</li>
  <li>Follows QBE’s Project Management standard processes</li>
  <li>Manage transition change control process and ensure details are accurately recorded in the plan</li>
  <li>Build and maintain effective ongoing working relationships with stakeholder on transition planning assumptions and approval processes</li>
  <li>Supports and coordinates with the Lead and Project Specialists for deliverables, schedules</li>
  <li>Provide assistance through coordinating and collating inputs from the different stakeholders to get necessary sign offs</li>
  <li>Ensures that that all project documentation is updated based on the inputs provided during meetings and via emails.</li>
  <li>Provides administrative support to the project/transition team</li>
  <li>Prepare detailed project plan, governance structure and reporting templates to manage special cross functional projects as needed</li>
  <li>Provide regular updates to project stakeholders and PMO team</li>
  <li>Develop and maintain effective working relationships within the department</li>
 </ul><br> Required Education<br> <br>
 <ul>
  <li>Bachelor's Degree or equivalent combination of education and work experience</li>
 </ul><br> Required Experience<br> <br>
 <ul>
  <li>NA</li>
 </ul><br> Preferred Competencies/Skills<br> <br>
 <ul>
  <li>Excellent communication skills</li>
  <li>Strong skilled and ability to: collect, organize, synthesize, and analyze data; summarize findings</li>
  <li>Effective collaboration skills</li>
  <li>Excellent MS Office skills</li>
  <li>Planning and organization skills</li>
  <li>Ability to multitask and work independently</li>
 </ul><br> Preferred Experience<br> <br>
 <ul>
  <li>Preferably with at least 2 years of BPO experience</li>
  <li>1-2 years experience in program/ project management preferred</li>
  <li>Contract management experience is a plus</li>
  <li>Experienced in creating comprehensive project schedules which will identify time frames for key project milestones</li>
 </ul><br> Preferred Knowledge<br> <br>
 <ul>
  <li>Fundamental understanding of transitions and project management</li>
 </ul><br> QBE Cultural DNA<br> <br>
 <ul>
  <li>Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:-We are customer-focused-We are technical experts-We are inclusive-We are fast-paced-We are courageous-We are accountable-We are a team All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices</li>
 </ul><br> US Only - Disclaimer<br> <br>
 <ul>
  <li>To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.</li>
 </ul><br> Global Disclaimer<br> <br>
 <ul>
  <li>The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.</li>
 </ul>
 <div></div>
 <div>
  .
 </div>
 <div></div>
 <div>
  How to Apply:
 </div>
 <div>
  To submit your application, click "Apply" and follow the step by step process.
 </div>
 <div></div>
 <div>
  Equal Employment Opportunity:
 </div>
 <div>
  QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
 </div>
</div>



 
  Primary Details
  Time Type: Full time
  Worker Type: Employee
  Provides project management support for QBE GSSC & manage special projects and transitions.  Primary Responsibilities 
 
  Ensures compliance and ongoing tracking and management of projects
  Follows QBE’s Project Management standard processes
  Manage transition change control process and ensure details are accurately recorded in the plan
  Build and maintain effective ongoing working relationships with stakeholder on transition planning assumptions and approval processes
  Supports and coordinates with the Lead and Project Specialists for deliverables, schedules
  Provide assistance through coordinating and collating inputs from the different stakeholders to get necessary sign offs
  Ensures that that all project documentation is updated based on the inputs provided during meetings and via emails.
  Provides administrative support to the project/transition team
  Prepare detailed project plan, governance structure and reporting templates to manage special cross functional projects as needed
  Provide regular updates to project stakeholders and PMO team
  Develop and maintain effective working relationships within the department
  Required Education 
 
  Bachelor's Degree or equivalent combination of education and work experience
  Required Experience 
 
  NA
  Preferred Competencies/Skills 
 
  Excellent communication skills
  Strong skilled and ability to: collect, organize, synthesize, and analyze data; summarize findings
  Effective collaboration skills
  Excellent MS Office skills
  Planning and organization skills
  Ability to multitask and work independently
  Preferred Experience 
 
  Preferably with at least 2 years of BPO experience
  1-2 years experience in program/ project management preferred
  Contract management experience is a plus
  Experienced in creating comprehensive project schedules which will identify time frames for key project milestones
  Preferred Knowledge 
 
  Fundamental understanding of transitions and project management
  QBE Cultural DNA 
 
  Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:-We are customer-focused-We are technical experts-We are inclusive-We are fast-paced-We are courageous-We are accountable-We are a team All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices
  US Only - Disclaimer 
 
  To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
  Global Disclaimer 
 
  The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
 
 
 
  .
 
 
 
  How to Apply:
 
 
  To submit your application, click "Apply" and follow the step by step process.
 
 
 
  Equal Employment Opportunity:
 
 
  QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
 


Process Redesign Analyst - QBE Insurance

Process Redesign Analyst

You must process and analyze financial statements, document processes, ensure compliance, maintain finance relationships, resolve issues, prepare reports, and handle reconciliations.

You will process financial statements, ensure compliance, document processes, resolve issues, maintain reports, and assist in monthly reconciliations and management reports.

<div></div>
<div>
 <div>
  Primary Details
 </div> Time Type: Full time
 <div></div> Worker Type: Employee
 <div></div> Processing, analyzing and reporting of financial statements and journals.
 <div></div>
 <ul>
  <li>Ensure all processes are documented in a standard format and maintained in an accessible fashion</li>
  <li>Contribute to the refinement of processes and procedures to improve systems and procedures</li>
  <li>Ensure compliance on provided legislations, industry codes, company policies and procedures.</li>
  <li>Establish and maintain an efficient/ effective relationship with finance teams</li>
  <li>Resolve daily issues and escalations, provide valuable contribution for their resolutions, and communicate information to the team to prevent further issues</li>
  <li>Ensure consistency and effective suite of reports (e.g. general ledger) and results provided to business enabling management to monitor business profitability</li>
  <li>Perform medium to high complexity tasks, with increased focus on highly complex and urgent tasks</li>
  <li>Assist in the preparation of the monthly deliverables such as expense journals, re-classification of accounts, and management reports.</li>
  <li>Responsible for the preparation of the Monthly, Quarterly and Yearly Blackline reconciliation.</li>
 </ul>
 <div></div>
 <div>
  <br> How to Apply:
 </div>
 <div>
  To submit your application, click "Apply" and follow the step by step process.
 </div>
 <div></div>
 <div>
  Equal Employment Opportunity:
 </div>
 <div>
  QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
 </div>
</div>



 
  Primary Details
  Time Type: Full time
  Worker Type: Employee
  Processing, analyzing and reporting of financial statements and journals.
 
 
  Ensure all processes are documented in a standard format and maintained in an accessible fashion
  Contribute to the refinement of processes and procedures to improve systems and procedures
  Ensure compliance on provided legislations, industry codes, company policies and procedures.
  Establish and maintain an efficient/ effective relationship with finance teams
  Resolve daily issues and escalations, provide valuable contribution for their resolutions, and communicate information to the team to prevent further issues
  Ensure consistency and effective suite of reports (e.g. general ledger) and results provided to business enabling management to monitor business profitability
  Perform medium to high complexity tasks, with increased focus on highly complex and urgent tasks
  Assist in the preparation of the monthly deliverables such as expense journals, re-classification of accounts, and management reports.
  Responsible for the preparation of the Monthly, Quarterly and Yearly Blackline reconciliation.
 
 
 
   How to Apply:
 
 
  To submit your application, click "Apply" and follow the step by step process.
 
 
 
  Equal Employment Opportunity:
 
 
  QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
 


Finance Services Analyst - QBE Insurance

Finance Services Analyst

You need a Bachelor's degree, strong customer service skills, MS proficiency, analytical abilities, excellent communication, and ideally case management and basic insurance knowledge.

You will ensure compliance, communicate with customers, process valid claims payments, journal entries, triage emails, clarify invoices, identify recovery opportunities, and prepare documents for hand-off.

Customer Relations

People, HR & Administration

<div></div>
<div>
 <div>
  Primary Details
 </div> Time Type: Full time
 <div></div> Worker Type: Employee
 <div></div> This role is responsible for accomplishing various administrative tasks in support of the claims teams. Likewise, they are responsible for fulfilling specific steps in the entire end to end claims process.
 <div></div>
 <div>
  Primary Responsibilities<br> <br>
  <ul>
   <li>Ensure compliance with QBE policies, procedures and relevant legislations and regulations</li>
   <li>Ensure compliance within delegated authority limits</li>
   <li>Maintain effective communication with customers</li>
   <li>Raise and authorize claims payments for valid invoices and within authority limits</li>
   <li>Settle fast track claims wherein invoices are already available</li>
   <li>Journal payments into claims</li>
   <li>Triage emails to correct claims handlers</li>
   <li>Make contact with another party to clarify contents of an invoice/ document</li>
   <li>Identify recovery opportunities on claims</li>
   <li>Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out</li>
   <li>Ensure all required documents are complete before a hand-off to the Recoveries team</li>
  </ul><br> Required Education<br> <br>
  <ul>
   <li>Bachelor's Degree or equivalent combination of education and work experience</li>
  </ul><br> Required Experience<br> <br>
  <ul>
   <li>NA</li>
  </ul><br> Preferred Competencies/Skills<br> <br>
  <ul>
   <li>Customer service skills</li>
   <li>Proficiency in MS tools</li>
   <li>Analytical and negotiation skills</li>
   <li>Excellent verbal and written communication skills (English)</li>
   <li>Preferably with Case Management Skills</li>
  </ul><br> Preferred Knowledge<br> <br>
  <ul>
   <li>Preferred Basic Knowledge of Insurance</li>
   <li>Basic Knowledge of Customer Service</li>
  </ul><br> QBE Cultural DNA<br> <br>
  <ul>
   <li>Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:</li>
   <li>We are customer-focused</li>
   <li>We are technical experts</li>
   <li>We are inclusive</li>
   <li>We are fast-paced</li>
   <li>We are courageous</li>
   <li>We are accountable</li>
   <li>We are a team</li>
   <li>All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices</li>
  </ul><br> US Only - Disclaimer<br> <br>
  <ul>
   <li>To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.</li>
  </ul><br> Global Disclaimer<br> <br>
  <ul>
   <li>The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.</li>
  </ul>
 </div>
 <div></div>
 <div>
  How to Apply:
 </div>
 <div>
  To submit your application, click "Apply" and follow the step by step process.
 </div>
 <div></div>
 <div>
  Equal Employment Opportunity:
 </div>
 <div>
  QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
 </div>
</div>



 
  Primary Details
  Time Type: Full time
  Worker Type: Employee
  This role is responsible for accomplishing various administrative tasks in support of the claims teams. Likewise, they are responsible for fulfilling specific steps in the entire end to end claims process.
 
 
  Primary Responsibilities 
  
   Ensure compliance with QBE policies, procedures and relevant legislations and regulations
   Ensure compliance within delegated authority limits
   Maintain effective communication with customers
   Raise and authorize claims payments for valid invoices and within authority limits
   Settle fast track claims wherein invoices are already available
   Journal payments into claims
   Triage emails to correct claims handlers
   Make contact with another party to clarify contents of an invoice/ document
   Identify recovery opportunities on claims
   Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out
   Ensure all required documents are complete before a hand-off to the Recoveries team
   Required Education 
  
   Bachelor's Degree or equivalent combination of education and work experience
   Required Experience 
  
   NA
   Preferred Competencies/Skills 
  
   Customer service skills
   Proficiency in MS tools
   Analytical and negotiation skills
   Excellent verbal and written communication skills (English)
   Preferably with Case Management Skills
   Preferred Knowledge 
  
   Preferred Basic Knowledge of Insurance
   Basic Knowledge of Customer Service
   QBE Cultural DNA 
  
   Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:
   We are customer-focused
   We are technical experts
   We are inclusive
   We are fast-paced
   We are courageous
   We are accountable
   We are a team
   All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices
   US Only - Disclaimer 
  
   To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
   Global Disclaimer 
  
   The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
  
 
 
 
  How to Apply:
 
 
  To submit your application, click "Apply" and follow the step by step process.
 
 
 
  Equal Employment Opportunity:
 
 
  QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
 


Claims Support Officer (Voice / Non Voice) - QBE Insurance

Claims Support Officer (Voice / Non Voice)

You need a Bachelor's degree, excellent communication and MS Office skills, 2 years BPO experience, project management knowledge, and the ability to analyze data and multitask effectively.

You will manage project compliance, maintain documentation, coordinate stakeholder inputs, support the project team, prepare plans and templates, and provide updates to stakeholders.

<div>
 <div>
  Process Redesign Analyst
 </div>
 <div>
  <b> Primary Details</b> <br> Time Type: Full time <br> <br> Worker Type: Employee <br> <br> Provides project management support for QBE GSSC &amp; manage special projects and transitions. <br> <br> Primary Responsibilities <br> <br>
  <ul>
   <li>Ensures compliance and ongoing tracking and management of projects</li>
   <li>Follows QBE's Project Management standard processes</li>
   <li>Manage transition change control process and ensure details are accurately recorded in the plan</li>
   <li>Build and maintain effective ongoing working relationships with stakeholder on transition planning assumptions and approval processes</li>
   <li>Supports and coordinates with the Lead and Project Specialists for deliverables, schedules</li>
   <li>Provide assistance through coordinating and collating inputs from the different stakeholders to get necessary sign offs</li>
   <li>Ensures that that all project documentation is updated based on the inputs provided during meetings and via emails.</li>
   <li>Provides administrative support to the project/transition team</li>
   <li>Prepare detailed project plan, governance structure and reporting templates to manage special cross functional projects as needed</li>
   <li>Provide regular updates to project stakeholders and PMO team</li>
   <li>Develop and maintain effective working relationships within the department</li>
  </ul><br> Required Education <br> <br>
  <ul>
   <li>Bachelor's Degree or equivalent combination of education and work experience</li>
  </ul><br> Required Experience <br> <br>
  <ul>
   <li>NA</li>
  </ul><br> Preferred Competencies/Skills <br> <br>
  <ul>
   <li>Excellent communication skills</li>
   <li>Strong skilled and ability to: collect, organize, synthesize, and analyze data; summarize findings</li>
   <li>Effective collaboration skills</li>
   <li>Excellent MS Office skills</li>
   <li>Planning and organization skills</li>
   <li>Ability to multitask and work independently</li>
  </ul><br> Preferred Experience <br> <br>
  <ul>
   <li>Preferably with at least 2 years of BPO experience</li>
   <li>1-2 years experience in program/ project management preferred</li>
   <li>Contract management experience is a plus</li>
   <li>Experienced in creating comprehensive project schedules which will identify time frames for key project milestones</li>
  </ul><br> Preferred Knowledge <br> <br>
  <ul>
   <li>Fundamental understanding of transitions and project management</li>
  </ul><br> QBE Cultural DNA <br> <br>
  <ul>
   <li>Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) - because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:-We are customer-focused-We are technical experts-We are inclusive-We are fast-paced-We are courageous-We are accountable-We are a team All employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices</li>
  </ul><br> US Only - Disclaimer <br> <br>
  <ul>
   <li>To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.</li>
  </ul><br> Global Disclaimer <br> <br>
  <ul>
   <li>The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.</li>
  </ul><br> How to Apply: <br> <br> To submit your application, click "Apply" and the step by step process. <br> <br> Equal Employment Opportunity: <br> <br> QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
 </div>
 <div>
  Job ID 325463
 </div>
</div>
<p></p>


 
  Process Redesign Analyst
 
 
   Primary Details  Time Type: Full time   Worker Type: Employee   Provides project management support for QBE GSSC & manage special projects and transitions.   Primary Responsibilities  
  
   Ensures compliance and ongoing tracking and management of projects
   Follows QBE's Project Management standard processes
   Manage transition change control process and ensure details are accurately recorded in the plan
   Build and maintain effective ongoing working relationships with stakeholder on transition planning assumptions and approval processes
   Supports and coordinates with the Lead and Project Specialists for deliverables, schedules
   Provide assistance through coordinating and collating inputs from the different stakeholders to get necessary sign offs
   Ensures that that all project documentation is updated based on the inputs provided during meetings and via emails.
   Provides administrative support to the project/transition team
   Prepare detailed project plan, governance structure and reporting templates to manage special cross functional projects as needed
   Provide regular updates to project stakeholders and PMO team
   Develop and maintain effective working relationships within the department
   Required Education  
  
   Bachelor's Degree or equivalent combination of education and work experience
   Required Experience  
  
   NA
   Preferred Competencies/Skills  
  
   Excellent communication skills
   Strong skilled and ability to: collect, organize, synthesize, and analyze data; summarize findings
   Effective collaboration skills
   Excellent MS Office skills
   Planning and organization skills
   Ability to multitask and work independently
   Preferred Experience  
  
   Preferably with at least 2 years of BPO experience
   1-2 years experience in program/ project management preferred
   Contract management experience is a plus
   Experienced in creating comprehensive project schedules which will identify time frames for key project milestones
   Preferred Knowledge  
  
   Fundamental understanding of transitions and project management
   QBE Cultural DNA  
  
   Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) - because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:-We are customer-focused-We are technical experts-We are inclusive-We are fast-paced-We are courageous-We are accountable-We are a team All employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices
   US Only - Disclaimer  
  
   To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
   Global Disclaimer  
  
   The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
   How to Apply:   To submit your application, click "Apply" and the step by step process.   Equal Employment Opportunity:   QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
 
 
  Job ID 325463
 



QBE Insurance

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