Large

Doing something different is never easy. It requires courage, optimism and grit. Core to our mission is building a team of adventurous individuals determined to make a positive impact on the world. This means challenging ourselves constantly. Stretching beyond the bounds of conventional thinking. Reframing old problems. Seeking new solutions. And operating comfortably in a space of uncertainty. While our backgrounds are diverse, our team shares a love of the outdoors and a desire to protect it for future generations. Do you like doing the impossible? We’d love to hear from you.

Manufacturing & Electronics

Rivian

Manufacturing

You need 4 years in customer service, a high school diploma, valid driver's license, clean driving record, and must be 21+. Experience with POS/CRM and flexible schedule is essential.

You will implement sales strategies, engage customers, manage leads, support events, maintain CRM records, ensure experiences align with brand values, and perform operational duties as needed.

Customer Relations

Sales & Business Development

Irvine

<div>About Us:
<div>
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.</div><div></div><div><br>
As a company, we constantly challenge what&rsquo;s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.</div>
Role Summary:
<div>
As a Field Sales Guide, you are the embodiment of the brand for our community. You will be at the forefront of how we create intuitive, innovative, and memorable moments that will encourage prospective customers, fans, and community members. This role requires a high level of energy, initiative, and deep understanding of the customer journey.</div><div></div><div><br>
As a Field Sales Guide, you must have a customer-first approach and thrive in ambiguous and unexpected environments, tackling all challenges with a flexible and solution-oriented mindset. You are results driven and demonstrate an understanding of how each interaction supports the broader customer experience, while remaining hyper focused on our company sales objectives. We are seeking engaging and enthusiastic individuals who have a passion for people, education, technology, and clean energy solutions.</div>
Responsibilities:
<ul><li>Deploy Rivian&rsquo;s sales strategy at your location(s), generating demand and connecting with the broader community.</li><li>
Act as a Rivian brand and product specialist, evangelizing the mission and product vision that sets us apart.</li><li>
Provide support for prospective customers, fans, friends, and Rivian owners through their respective journeys with our brand and products.</li><li>
Manage lead engagement, qualification, capture, and scoring to shepherd prospective customers through a sales pipeline.</li><li>
Manage general product support and event inquiries surrounding Vehicle Pre-Orders, Vehicle Configurations, Rivian Shop Orders, Retail Store Support, Demo Drive Scheduling, and additional support and pre-sales and ownership scope as assigned.</li><li>
Support a variety of retail activations and experiential events to generate demand and connect with the broader Rivian community.</li><li>
Engage and qualify Rivian customers and identify their unique needs to create personalized and memorable experiences that drive conversion and customer satisfaction</li><li>
Build and manage a healthy sales pipeline by establishing positive, long-term relationships with customers via high touch, responsive service</li><li>
Maintain accurate and up-to-date customer records in the CRM system.</li><li>
Accountable to KPIs that involve number of customer contacts handled, SLA responses, lead captures, demo drives scheduled, and any other goals that ensure the collective success of Rivian.</li><li>
Ensure customer experience is best-in-class: authentic, engaging, educational and aligned with Rivian&rsquo;s core values and culture</li><li>
Perform day to day operational duties, back of house upkeep, food &amp; beverage support, shipping and receiving duties, general space upkeep, cleaning duties, building or maintaining visual displays as necessary, and events as necessary.</li><li>
Uphold the operational framework, best practices, and playbooks to deliver the best experience possible to our community members and team</li><li>
Take on additional projects, duties and assignments as required and/or by request from the field leadership</li></ul>
Qualifications:
<ul><li>Preferred 4 years of experience in customer service required; field marketing, sales, education, or hospitality environment preferred</li><li>
At least 21 years of age</li><li>
High School Diploma or GED required</li><li>
Ability to work a flexible schedule to support customers on nights, weekends and/or holidays; ability and willingness to travel based on business needs to support other market launches and operations</li><li>
Experience using POS and CRM (ex. Salesforce)</li><li>
Must have a valid driver&rsquo;s license in the state of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from) and possess an exceptional driving record; If driver&rsquo;s license isn&rsquo;t in the appropriate state, you must be eligible to obtain one within the first 60 days of employment</li><li>
No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring</li><li>
Ability to obtain and maintain local sales licenses if applicable in your state</li><li>
Comfortable operating large, high performance vehicles and conducting demo drives with customers.</li></ul>
Pay Disclosure:
<div>
Salary Range/Hourly Rate for California Based Applicants: $25.00-$27.90 hourly (actual compensation will be determined based on experience, location, and other factors permitted by law).<br>
<br>
Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.</div>
Company Statements:
<h4 class="jobSectionHeader"><b>Equal Opportunity</b></h4><div>
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.</div><div></div><div><br>
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.</div><h4 class="jobSectionHeader"><b>
Candidate Data Privacy</b></h4><div>
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (&ldquo;Candidate Personal Data&rdquo;). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.</div><div></div><div><br>
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian&rsquo;s service providers, including providers of background checks, staffing services, and cloud services.</div><div></div><div><br>
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.</div><div></div><div><b><br>
Please note that we are currently not accepting applications from third party application services.</b></div></div>

About Us:

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary:

As a Field Sales Guide, you are the embodiment of the brand for our community. You will be at the forefront of how we create intuitive, innovative, and memorable moments that will encourage prospective customers, fans, and community members. This role requires a high level of energy, initiative, and deep understanding of the customer journey.
As a Field Sales Guide, you must have a customer-first approach and thrive in ambiguous and unexpected environments, tackling all challenges with a flexible and solution-oriented mindset. You are results driven and demonstrate an understanding of how each interaction supports the broader customer experience, while remaining hyper focused on our company sales objectives. We are seeking engaging and enthusiastic individuals who have a passion for people, education, technology, and clean energy solutions.
Responsibilities:
Deploy Rivian’s sales strategy at your location(s), generating demand and connecting with the broader community.
Act as a Rivian brand and product specialist, evangelizing the mission and product vision that sets us apart.
Provide support for prospective customers, fans, friends, and Rivian owners through their respective journeys with our brand and products.
Manage lead engagement, qualification, capture, and scoring to shepherd prospective customers through a sales pipeline.
Manage general product support and event inquiries surrounding Vehicle Pre-Orders, Vehicle Configurations, Rivian Shop Orders, Retail Store Support, Demo Drive Scheduling, and additional support and pre-sales and ownership scope as assigned.
Support a variety of retail activations and experiential events to generate demand and connect with the broader Rivian community.
Engage and qualify Rivian customers and identify their unique needs to create personalized and memorable experiences that drive conversion and customer satisfaction
Build and manage a healthy sales pipeline by establishing positive, long-term relationships with customers via high touch, responsive service
Maintain accurate and up-to-date customer records in the CRM system.
Accountable to KPIs that involve number of customer contacts handled, SLA responses, lead captures, demo drives scheduled, and any other goals that ensure the collective success of Rivian.
Ensure customer experience is best-in-class: authentic, engaging, educational and aligned with Rivian’s core values and culture
Perform day to day operational duties, back of house upkeep, food & beverage support, shipping and receiving duties, general space upkeep, cleaning duties, building or maintaining visual displays as necessary, and events as necessary.
Uphold the operational framework, best practices, and playbooks to deliver the best experience possible to our community members and team
Take on additional projects, duties and assignments as required and/or by request from the field leadership
Qualifications:
Preferred 4 years of experience in customer service required; field marketing, sales, education, or hospitality environment preferred
At least 21 years of age
High School Diploma or GED required
Ability to work a flexible schedule to support customers on nights, weekends and/or holidays; ability and willingness to travel based on business needs to support other market launches and operations
Experience using POS and CRM (ex. Salesforce)
Must have a valid driver’s license in the state of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from) and possess an exceptional driving record; If driver’s license isn’t in the appropriate state, you must be eligible to obtain one within the first 60 days of employment
No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring
Ability to obtain and maintain local sales licenses if applicable in your state
Comfortable operating large, high performance vehicles and conducting demo drives with customers.
Pay Disclosure:

Salary Range/Hourly Rate for California Based Applicants: $25.00-$27.90 hourly (actual compensation will be determined based on experience, location, and other factors permitted by law).

Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.
Company Statements:
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.

Sr. Field Sales Guide - Rivian

Sr. Field Sales Guide

You must have 2 years of customer service experience, be at least 21, possess a high school diploma, a valid driver's license, and excellent communication skills. Flexibility and enthusiasm are key.

You will engage customers, manage leads, provide product support, maintain records, uphold operations, and ensure a top-notch customer experience while handling various daily tasks.

<div>About Us:
<div>
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.</div><div></div><div><br>
As a company, we constantly challenge what&rsquo;s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.</div>
Role Summary:
<div>
As a Field Sales Guide, you are the embodiment of the brand for our community. You will be at the forefront of how we create intuitive, innovative, and memorable moments that will encourage prospective customers, fans, and community members. This role requires a high level of energy, initiative, and deep understanding of the customer journey.</div><div></div><div><br>
As a Field Sales Guide, you must have a customer-first approach and thrive in ambiguous and unexpected environments, tackling all challenges with a flexible and solution-oriented mindset. You are results driven and demonstrate an understanding of how each interaction supports the broader customer experience, while remaining hyper focused on our company sales objectives. We are seeking engaging and enthusiastic individuals who have a passion for people, education, technology, and clean energy solutions.</div>
Responsibilities:
<ul><li>Deploy Rivian&rsquo;s sales strategy at your location, generating demand and connecting with the broader community.</li><li>
Act as a Rivian brand and product specialist, evangelizing the mission and product vision that sets us apart.</li><li>
Provide support for prospective customers, fans, friends, and Rivian owners through their respective journeys with our brand and products.</li><li>
Manage lead engagement, qualification, capture, and scoring to shepherd prospective customers through a sales pipeline.</li><li>
Manage general product support and event inquiries surrounding Vehicle Pre-Orders, Vehicle Configurations,</li><li>
Rivian Shop Orders, Retail Store Support, Demo Drive Scheduling, and additional support and pre-sales and ownership scope as assigned.</li><li>
Engage with customers, asking open-ended questions to understand needs and recommend suitable products and services.</li><li>
Maintain accurate and up-to-date customer records in the CRM system.</li><li>
Accountable to KPIs that involve number of customer contacts handled, SLA responses, lead captures, demo drives scheduled, and any other goals that ensure the collective success of Rivian.</li><li>
Ensure customer experience is best-in-class: authentic, engaging, educational and aligned with Rivian&rsquo;s core values and culture</li><li>
Perform day to day operational duties, back of house upkeep, food &amp; beverage support, shipping and receiving duties, general space upkeep, cleaning duties, and building or maintaining visual displays, and events as necessary.</li><li>
Uphold the operational framework, best practices, and playbooks to deliver the best experience possible to our community members and team</li><li>
Take on additional projects, duties and assignments as required and/or by request from the field leadership</li></ul>
Qualifications:
<ul><li>Preferred 2 years of experience in customer service required; field marketing, sales, education, or hospitality environment preferred</li><li>
At least 21 years of age</li><li>
High School Diploma or GED required</li><li>
Ability to work a flexible schedule to support customers on nights, weekends and/or holidays; ability and willingness to travel based on business needs to support other market launches and operations</li><li>
Experience using POS and CRM (ex. Salesforce)</li><li>
Must have a valid driver&rsquo;s license in the state of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from) and possess an exceptional driving record; If driver&rsquo;s license isn&rsquo;t in the appropriate state, you must be eligible to obtain one within the first 60 days of employment</li><li>
No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring</li><li>
Ability to obtain and maintain local sales licenses if applicable in your state</li><li>
Comfortable operating large, high performance vehicles and conducting demo drives with customers.</li></ul><ul><li>
Energetic, enthusiastic, and engaging customer interaction style</li><li>
Ability to understand and articulate concepts in the technology and automotive space</li><li>
Resilience and ability to overcome objections using active listening and critical thinking</li><li>
Ability to multi-task while providing exceptional quality of work</li><li>
Excellent written and verbal language skills in English, additional languages a plus</li><li>
Ability to learn quickly, thrive in a fast-paced environment and adapt to changing timelines</li><li>
An obsessive approach to elevating the customer experience and commitment to taking every opportunity to over-deliver when it comes to delighting and interacting with our community</li><li>
Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration while managing multiple projects simultaneously in a fast-paced, high-growth environment</li></ul><ul><li>
Willingness to work in various working conditions including being in a full service retail center or unpredictable weather conditions</li><li>
Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs).</li><li>
Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners</li><li>
Strong understanding of written and spoken English</li><li>
Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics</li></ul>
Pay Disclosure:
<div><b>
Salary Range/Hourly Rate for California Based Applicants:</b> $22.60-25.50hr (actual compensation will be determined based on experience, location, and other factors permitted by law).</div><div></div><div><b><br>
Part-Time Benefits Summary:</b> Rivian provides robust medical/Rx, dental and vision insurance packages for part-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective after 3 months of employment, and Rivian covers partial premiums. Rivian also offers paid parental leave, paid time off, sick leave, life &amp; disability insurance, and more for part-time employees.</div>
Company Statements:
<h4 class="jobSectionHeader"><b>Equal Opportunity</b></h4><div>
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.</div><div></div><div><br>
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.</div><h4 class="jobSectionHeader"><b>
Candidate Data Privacy</b></h4><div>
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (&ldquo;Candidate Personal Data&rdquo;). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.</div><div></div><div><br>
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian&rsquo;s service providers, including providers of background checks, staffing services, and cloud services.</div><div></div><div><br>
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.</div><div></div><div><b><br>
Please note that we are currently not accepting applications from third party application services.</b></div></div>

About Us:

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary:

As a Field Sales Guide, you are the embodiment of the brand for our community. You will be at the forefront of how we create intuitive, innovative, and memorable moments that will encourage prospective customers, fans, and community members. This role requires a high level of energy, initiative, and deep understanding of the customer journey.
As a Field Sales Guide, you must have a customer-first approach and thrive in ambiguous and unexpected environments, tackling all challenges with a flexible and solution-oriented mindset. You are results driven and demonstrate an understanding of how each interaction supports the broader customer experience, while remaining hyper focused on our company sales objectives. We are seeking engaging and enthusiastic individuals who have a passion for people, education, technology, and clean energy solutions.
Responsibilities:
Deploy Rivian’s sales strategy at your location, generating demand and connecting with the broader community.
Act as a Rivian brand and product specialist, evangelizing the mission and product vision that sets us apart.
Provide support for prospective customers, fans, friends, and Rivian owners through their respective journeys with our brand and products.
Manage lead engagement, qualification, capture, and scoring to shepherd prospective customers through a sales pipeline.
Manage general product support and event inquiries surrounding Vehicle Pre-Orders, Vehicle Configurations,
Rivian Shop Orders, Retail Store Support, Demo Drive Scheduling, and additional support and pre-sales and ownership scope as assigned.
Engage with customers, asking open-ended questions to understand needs and recommend suitable products and services.
Maintain accurate and up-to-date customer records in the CRM system.
Accountable to KPIs that involve number of customer contacts handled, SLA responses, lead captures, demo drives scheduled, and any other goals that ensure the collective success of Rivian.
Ensure customer experience is best-in-class: authentic, engaging, educational and aligned with Rivian’s core values and culture
Perform day to day operational duties, back of house upkeep, food & beverage support, shipping and receiving duties, general space upkeep, cleaning duties, and building or maintaining visual displays, and events as necessary.
Uphold the operational framework, best practices, and playbooks to deliver the best experience possible to our community members and team
Take on additional projects, duties and assignments as required and/or by request from the field leadership
Qualifications:
Preferred 2 years of experience in customer service required; field marketing, sales, education, or hospitality environment preferred
At least 21 years of age
High School Diploma or GED required
Ability to work a flexible schedule to support customers on nights, weekends and/or holidays; ability and willingness to travel based on business needs to support other market launches and operations
Experience using POS and CRM (ex. Salesforce)
Must have a valid driver’s license in the state of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from) and possess an exceptional driving record; If driver’s license isn’t in the appropriate state, you must be eligible to obtain one within the first 60 days of employment
No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring
Ability to obtain and maintain local sales licenses if applicable in your state
Comfortable operating large, high performance vehicles and conducting demo drives with customers.
Energetic, enthusiastic, and engaging customer interaction style
Ability to understand and articulate concepts in the technology and automotive space
Resilience and ability to overcome objections using active listening and critical thinking
Ability to multi-task while providing exceptional quality of work
Excellent written and verbal language skills in English, additional languages a plus
Ability to learn quickly, thrive in a fast-paced environment and adapt to changing timelines
An obsessive approach to elevating the customer experience and commitment to taking every opportunity to over-deliver when it comes to delighting and interacting with our community
Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration while managing multiple projects simultaneously in a fast-paced, high-growth environment
Willingness to work in various working conditions including being in a full service retail center or unpredictable weather conditions
Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs).
Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
Strong understanding of written and spoken English
Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
Pay Disclosure:

Salary Range/Hourly Rate for California Based Applicants: $22.60-25.50hr (actual compensation will be determined based on experience, location, and other factors permitted by law).
Part-Time Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for part-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective after 3 months of employment, and Rivian covers partial premiums. Rivian also offers paid parental leave, paid time off, sick leave, life & disability insurance, and more for part-time employees.
Company Statements:
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.

Field Sales Guide- Part Time - Rivian

Field Sales Guide- Part Time

You need a degree in engineering, 7+ years in product development or manufacturing, automotive interiors expertise, knowledge of DFMEA, GD&T, PPAP, and IATF16949 standards.

You will manage supplier quality throughout the lifecycle, conduct audits, secure PPAP approvals, report on KPIs, and facilitate resolution of quality issues while traveling 60-80%.

Engineering

Product

Plymouth

<div>About Us:
<div>
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.</div><div></div><div><br>
As a company, we constantly challenge what&rsquo;s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.</div>
Role Summary:
<div>
You will work alongside cross-functional teams to drive Rivian quality requirements and manage our contract manufacturers quality performance ensuring seamless scaling of production. Your contributions will directly impact the performance and quality of Rivian Interior commodity, ensuring successful launches for new programs as proper management on current ones. This role is located in Plymouth, MI and reports to the Senior Manager of Supplier Development.</div>
Responsibilities:
<ul><li>Manage complete ownership of supplier quality through the entire life cycle, from initial sourcing through development, tooling and industrialization phases as well as product launch and ongoing business management for assigned purchased components</li><li>
Support Purchasing group in the supplier selection process by conducting supplier assessment audits and participating in supplier technical review</li><li>
Ensure supplier advanced product quality planning (APQP) meet quality and timing expectations for production part approval (PPAP) for components.</li><li>
Collaborate with design release engineers, design quality, technical program managers and others to secure PPAP approvals</li><li>
Understand and interpret engineering drawings and manufacturing processes. Support Metrology, Inspection Methods and Equipment with the supplier-partners</li><li>
Facilitate the escalation of unresolved supplier quality issues within assigned projects and suppliers</li><li>
Report on Key Performance Indicators (KPIs) in order to support the Quality organization to monitor and report on supplier product quality and performance</li><li>
Manage and coordinate supplier Parts Per Million (PPM), supplier problem solving on time, cost recovery and supplier warranty indicators</li><li>
Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements.</li><li>
60-80% travel required to supplier locations and Rivian facilities</li></ul>
Qualifications:
<ul><li>Industrial Engineering, Mechanical Engineering, Manufacturing, Mechatronics, or Equivalent</li><li>
7+ years of experience working in a product development or volume manufacturing environment.</li><li>
Wide breadth of interiors system knowledge.</li><li>
Ability to dive deep into surface, appearance and functional issues.</li><li>
Technical expertise in automotive Core tools</li><li>
Strong knowledge of Design Failure Mode Analysis (DFMEA), Failure Mode and Effect Analysis (FMEA)</li><li>
Metrology GD&amp;T, Inspection Methods, and Equipment</li><li>
Understanding of Plastic injection, ultrasonic welding, sewing, assembly, processes.</li><li>
Experience on Interior commodity, supplier management, task force and escalation process.</li><li>
Deep understanding of the automotive PPAP process and its application in production.</li><li>
In depth knowledge of IATF16949:2016 or VDA and understanding of ISO14001</li></ul><br>
<div></div>
Company Statements:
<h4 class="jobSectionHeader"><b>Equal Opportunity</b></h4><div>
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.</div><div></div><div><br>
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.</div><h4 class="jobSectionHeader"><b>
Candidate Data Privacy</b></h4><div>
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (&ldquo;Candidate Personal Data&rdquo;). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.</div><div></div><div><br>
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian&rsquo;s service providers, including providers of background checks, staffing services, and cloud services.</div><div></div><div><br>
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.</div><div></div><div><b><br>
Please note that we are currently not accepting applications from third party application services.</b></div></div>

About Us:

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary:

You will work alongside cross-functional teams to drive Rivian quality requirements and manage our contract manufacturers quality performance ensuring seamless scaling of production. Your contributions will directly impact the performance and quality of Rivian Interior commodity, ensuring successful launches for new programs as proper management on current ones. This role is located in Plymouth, MI and reports to the Senior Manager of Supplier Development.
Responsibilities:
Manage complete ownership of supplier quality through the entire life cycle, from initial sourcing through development, tooling and industrialization phases as well as product launch and ongoing business management for assigned purchased components
Support Purchasing group in the supplier selection process by conducting supplier assessment audits and participating in supplier technical review
Ensure supplier advanced product quality planning (APQP) meet quality and timing expectations for production part approval (PPAP) for components.
Collaborate with design release engineers, design quality, technical program managers and others to secure PPAP approvals
Understand and interpret engineering drawings and manufacturing processes. Support Metrology, Inspection Methods and Equipment with the supplier-partners
Facilitate the escalation of unresolved supplier quality issues within assigned projects and suppliers
Report on Key Performance Indicators (KPIs) in order to support the Quality organization to monitor and report on supplier product quality and performance
Manage and coordinate supplier Parts Per Million (PPM), supplier problem solving on time, cost recovery and supplier warranty indicators
Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements.
60-80% travel required to supplier locations and Rivian facilities
Qualifications:
Industrial Engineering, Mechanical Engineering, Manufacturing, Mechatronics, or Equivalent
7+ years of experience working in a product development or volume manufacturing environment.
Wide breadth of interiors system knowledge.
Ability to dive deep into surface, appearance and functional issues.
Technical expertise in automotive Core tools
Strong knowledge of Design Failure Mode Analysis (DFMEA), Failure Mode and Effect Analysis (FMEA)
Metrology GD&T, Inspection Methods, and Equipment
Understanding of Plastic injection, ultrasonic welding, sewing, assembly, processes.
Experience on Interior commodity, supplier management, task force and escalation process.
Deep understanding of the automotive PPAP process and its application in production.
In depth knowledge of IATF16949:2016 or VDA and understanding of ISO14001

Company Statements:
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.

Lead Supplier Development Engineer - Rivian

Lead Supplier Development Engineer

You need 3-4 years in HRIS or People Ops, MS Office proficiency, ticketing system experience, Workday knowledge, strong interpersonal skills, attention to detail, and ability to work fast-paced.

You will ensure data accuracy in Workday, conduct testing, provide user support, maintain documentation, collaborate with teams, analyze HRIS systems, and handle employee inquiries confidentially.

Consulting

People, HR & Administration

Atlanta

<div>About Us:
<div>
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.</div><div></div><div><br>
As a company, we constantly challenge what&rsquo;s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.</div>
Responsibilities:
<ul><li>Ensure the accuracy and integrity of People data within Workday, including running audits, managing data loads using tools such as: EIB&rsquo;s, and creating simple custom reports to validate data integrity.</li><li>
Conduct testing, documentation, and validation of new People system functionalities and configurations to ensure optimal performance, data accuracy, and compliance with organizational requirements</li><li>
Provide support to the People team and other business users, troubleshoot issues, and conduct training sessions to ensure optimal use of the Workday platform.</li><li>
Maintain system process documentation, including business process guides, user manuals, and training materials for internal stakeholders.</li><li>
Work closely with stakeholder teams, such as People Operations, Benefits, Compensation, and Payroll to ensure Workday solutions align with business requirements and support the organization&rsquo;s strategic goals.</li><li>
Analyze current HRIS systems and recommend improvements to enhance functionality.</li><li>
Support special projects and initiatives as assigned by the People Operations leadership team, demonstrating flexibility and willingness to take on new challenges.</li><li>
Address, research, and resolve employee and partner questions related to system data, such as benefits, payroll, and personal information, serving as a resource for inquiries and clarifications</li><li>
Maintain confidentiality and discretion in handling sensitive employee information and HR
</li></ul>Qualifications:
<ul><li>3-4 years of HRIS or People Operations experience</li><li>
Proficiency in MS Office Suite, including Word, Excel, and PowerPoint</li><li>
Experience with ticketing systems, such as ServiceNow, JIRA.</li><li>
Must have experience utilizing an HRIS system, Workday preferred</li><li>
Strong interpersonal skills with the ability to maintain confidentiality</li><li>
Strong organizational skills, follow-through, and attention to detail</li><li>
Able to interact and communicate effectively with employees, vendors, contractors in a professional manner</li><li>
Ability to work in a fast-paced environment</li></ul>
Pay Disclosure:
<div><b>
Salary Range for Illinois based applicants:</b> $71,000 - $88,000 annually (Actual compensation will be determined based on experience, location and other factors permitted by law).</div><div></div><div><b><br>
Benefits Summary:</b> Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.</div>
Company Statements:
<h4 class="jobSectionHeader"><b>Equal Opportunity</b></h4><div>
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.</div><div></div><div><br>
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.</div><h4 class="jobSectionHeader"><b>
Candidate Data Privacy</b></h4><div>
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (&ldquo;Candidate Personal Data&rdquo;). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.</div><div></div><div><br>
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian&rsquo;s service providers, including providers of background checks, staffing services, and cloud services.</div><div></div><div><br>
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.</div><div></div><div><b><br>
Please note that we are currently not accepting applications from third party application services.</b></div></div>

About Us:

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Responsibilities:
Ensure the accuracy and integrity of People data within Workday, including running audits, managing data loads using tools such as: EIB’s, and creating simple custom reports to validate data integrity.
Conduct testing, documentation, and validation of new People system functionalities and configurations to ensure optimal performance, data accuracy, and compliance with organizational requirements
Provide support to the People team and other business users, troubleshoot issues, and conduct training sessions to ensure optimal use of the Workday platform.
Maintain system process documentation, including business process guides, user manuals, and training materials for internal stakeholders.
Work closely with stakeholder teams, such as People Operations, Benefits, Compensation, and Payroll to ensure Workday solutions align with business requirements and support the organization’s strategic goals.
Analyze current HRIS systems and recommend improvements to enhance functionality.
Support special projects and initiatives as assigned by the People Operations leadership team, demonstrating flexibility and willingness to take on new challenges.
Address, research, and resolve employee and partner questions related to system data, such as benefits, payroll, and personal information, serving as a resource for inquiries and clarifications
Maintain confidentiality and discretion in handling sensitive employee information and HR
Qualifications:
3-4 years of HRIS or People Operations experience
Proficiency in MS Office Suite, including Word, Excel, and PowerPoint
Experience with ticketing systems, such as ServiceNow, JIRA.
Must have experience utilizing an HRIS system, Workday preferred
Strong interpersonal skills with the ability to maintain confidentiality
Strong organizational skills, follow-through, and attention to detail
Able to interact and communicate effectively with employees, vendors, contractors in a professional manner
Ability to work in a fast-paced environment
Pay Disclosure:

Salary Range for Illinois based applicants: $71,000 - $88,000 annually (Actual compensation will be determined based on experience, location and other factors permitted by law).
Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.
Company Statements:
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.

Rivian

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