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2025 MBA Intern - Implementation Consultant, US

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Uber

20d ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Business, Operations & Strategy
  • San Francisco

AI generated summary

  • You must be an MBA student graduating by May 2026, with problem-solving skills, data analysis experience, client-facing history, strong communication, project management, and a proactive attitude.
  • You will understand customer needs, strategize implementations, enhance processes, communicate timelines, and collaborate with teams to improve onboarding and go-to-market strategies.

Requirements

  • Currently enrolled in MBA program (graduating by May 2026)
  • Experience in problem-solving and proposing outstanding solutions to complex issues
  • Ability to use data to develop insights and measure performance
  • Previous experience working with or on client-facing or B2B teams.
  • Strong verbal and written communication skills. Able to synthesize a lot of information quickly, highlight key take-aways, and disseminate meaningful insights
  • Project and/or program management experience
  • Ability to work with and efficiently communicate with a large number of cross-functional stakeholders across different levels and parts of the organization
  • Self-motivated with a proven track record to take initiative in a fast paced environment

Responsibilities

  • Work with U4B customers to understand the needs and goals of each customer. Use this understanding to create mutually beneficial goals
  • Create a strategy for a seamless launch and implementation that maximizes employee adoption and usage and provides data-based recommendations
  • Review the current implementation process and help identify areas for improvement. Execute projects to solve problems and improve our go-to-market strategy by improving processes, playbooks, and data analysis.
  • Communicate effectively with internal and external stakeholders by setting and managing timelines and project plans
  • Collaborate with cross-functional teams including product, marketing, and customer support to improve the client onboarding experience and go-to-market strategy.

FAQs

What is the duration of the internship?

The internship is for 12 weeks during the Summer of 2025.

What qualifications are required for this internship?

Candidates must be currently enrolled in an MBA program and graduating by May 2026.

What type of work will interns be involved in?

Interns will engage in client-facing work and internal projects focused on improving playbooks, reporting, and strategy for client onboarding and implementation.

Is prior experience required to apply for this position?

While previous experience is not required, candidates with experience in client-facing or B2B teams and project management are preferred.

What skills are preferred for this internship?

Preferred qualifications include strong verbal and written communication skills, project management experience, and the ability to work effectively with cross-functional teams.

Will interns be working independently or with a team?

Interns will collaborate with cross-functional teams including product, marketing, and customer support while also working on individual projects.

How will interns contribute to improving the implementation process?

Interns will review the current implementation process, identify areas for improvement, and execute projects that enhance the go-to-market strategy.

What are the key responsibilities of this internship?

Key responsibilities include understanding client needs, creating launch strategies, improving processes, and communicating effectively with stakeholders.

How important is data analysis for this role?

Data analysis is crucial as interns will use data to develop insights, measure performance, and provide data-based recommendations.

Will interns have the opportunity to interact with clients?

Yes, interns will work directly with U4B customers to understand their needs and goals.

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Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness