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2025 Summer Intern - Customer Service Development - Tempe, AZ

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DHL

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Data
  • Tempe

AI generated summary

  • You must be a rising senior, proficient in Excel, SQL, and Power BI, with strong analytical, communication, and problem-solving skills, and experience in data analysis.
  • You will analyze large datasets, identify trends, recommend solutions, present findings, support ad-hoc projects, and assist with process automation tasks.

Requirements

  • Rising Senior with graduation dates in Fall 2025 or Spring 2026
  • Strong analytical skills
  • Excellent communication skills
  • Proficiency with Microsoft Office (Excel, Word, Outlook), database applications (SQL Server) and data visualization (Power BI)
  • Team player
  • Critical thinking/Problem solving skills
  • Experience in data analysis and visualization

Responsibilities

  • Assist in collecting, processing, and analyzing large datasets to derive actionable insights.
  • Analyze performance & transaction data to identify trends and opportunities.
  • Provide recommendations to support solution design and implementation.
  • Participate in regular meetings to present findings and provide recommendations based on data analysis.
  • Support the team in ad-hoc data analysis tasks and projects as needed.
  • Assist with automation projects and enhancing current processes.

FAQs

What is the location of the internship?

The internship is located in Tempe, AZ.

What is the pay rate for this internship?

The non-exempt hourly pay rate for this internship is $20.

What qualifications do I need to apply for this internship?

You should be a rising senior with graduation dates in Fall 2025 or Spring 2026, possess strong analytical skills, excellent communication skills, and proficiency in Microsoft Office, database applications (SQL Server), and data visualization (Power BI).

What kind of tasks will I be performing during the internship?

You will assist in collecting, processing, and analyzing large datasets, analyze performance and transaction data, provide recommendations for solutions, participate in meetings to present findings, support ad-hoc data analysis tasks, and assist with automation projects.

Is this internship remote or in-person?

The internship is expected to be in-person in Tempe, AZ.

What kind of experience will I gain from this internship?

You will gain valuable experience in developing reports, maintaining large databases, project coordination, and data analysis, as well as exposure to international business operations.

Are there opportunities for professional growth after this internship?

While this specific internship does not guarantee full-time employment, it provides valuable experience and skills that can enhance your career prospects in the logistics and customer service industry.

Does DHL provide accommodations for individuals with disabilities during the application process?

Yes, DHL ensures that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process and to perform essential job functions.

Transportation
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

DHL is the leading global brand in the logistics industry. Our divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”. DHL is part of Deutsche Post DHL Group.