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HR Process Design & CI Expert

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DHL

1mo ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Milton Keynes

AI generated summary

  • You must effectively collaborate across teams, possess analytical skills for process optimization, and show attention to detail in documentation, with experience in project management or process improvement.
  • You will lead process improvements, design and document HR processes, engage stakeholders for feedback, oversee system implementations, and create training content to communicate changes.

Requirements

  • Proven ability to work effectively across teams and divisions.
  • Experience in HR systems, process improvement, or project management, ideally within a Shared Services or HR Operations context.
  • Strong analytical skills with an ability to assess complex business processes and recommend optimisations.
  • Solid general business and operational management experience.
  • Excellent attention to detail and strong written communication skills.
  • Experience with written documentation, continuous improvement methodologies, and stakeholder management.
  • Don't need HR Experience, but needs a passion for documentation and process.

Responsibilities

  • Process Improvement: Support, coordinate, and lead continuous improvement initiatives across HR systems and processes. Aim for streamlined and standardized processes to maximize efficiency and effectiveness.
  • Process Design & Documentation: Design, document, and assess processes using standardised frameworks, ensuring they meet global requirements, legal/regulatory compliance and internal controls.
  • Stakeholder Engagement: Actively gather process improvement suggestions from business stakeholders, HR Shared Services teams, and customer surveys, developing solutions to address identified needs.
  • System Management: Oversee the planning and implementation of system builds, manage user acceptance testing, and evaluate post-implementation improvements.
  • Training & Communication: Develop content for training sessions and communicate process updates and changes effectively to operational teams.

FAQs

What is the job title for this position?

The job title is HR Business Process Design & CI Specialist.

Where is the job located?

The job is located in Milton Keynes (MK4 3FU).

What type of contract is being offered for this role?

A permanent contract is being offered for this role.

What is the expected working model for this position?

The working model is hybrid, with three days in the office and two days remote.

What are the primary responsibilities of this role?

The primary responsibilities include process improvement, process design and documentation, stakeholder engagement, system management, and training and communication.

Is previous HR experience required for this role?

No, previous HR experience is not required, but a passion for documentation and process is needed.

What skills are necessary for candidates applying to this position?

Candidates should have strong analytical skills, experience in HR systems or process improvement, attention to detail, strong written communication, and experience with continuous improvement methodologies and stakeholder management.

What benefits does DHL offer for this position?

DHL offers a range of benefits, including a free confidential 24/7 GP service, hundreds of discounts, affordable loans, an enhanced pension scheme, and a 24/7 employee support service.

How does DHL approach diversity and inclusion?

DHL ensures that all resourcing activities are fair, transparent, and consistent across the UK, with a global approach to Diversity, Equity, Inclusion & Belonging.

How can I apply for this position?

You can apply now to play a key role in driving excellence and innovation in HR processes at DHL Supply Chain.

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DHL

Transportation
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

DHL is the leading global brand in the logistics industry. Our divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”. DHL is part of Deutsche Post DHL Group.