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College Intern - Server Management

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Salt River Project

Feb 13

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Software Engineering
    IT & Cybersecurity
  • Tempe

Requirements

  • Experience
  • Preferred skills including familiarity with the following:
  • Excellent customer service
  • Exceptional written and verbal communication skills, including understanding of good documentation practices.
  • Well organized with the ability to manage and prioritize multiple tasks simultaneously.
  • Critical thinking and problem solving
  • Strong work ethic with a positive "can do" attitude
  • Microsoft Windows OS, Red Hat Linux, VMware, and Office applications (Word, Excel)
  • Education
  • College level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to the position by management.
  • Work Authorization
  • All candidates must be legally authorized to work in the United States. Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.

Responsibilities

  • Provide excellent customer service while effectively dealing with common client requests (resource increases, certificates, DNS, etc.)
  • Update, monitor and maintain business critical information in Server CMDB.
  • Regularly run reports and communicate to stakeholders regarding server maintenance, server promotions and expiring SSL certificates.
  • Assist Server Technician with server infrastructure environment including OS installation, configuration, monitoring, operations, vulnerability management, troubleshooting/repair and maintenance of physical and virtual servers in a 24/7 environment.
  • Monitor their respective ticket queue and handle tickets to ensure incidents and service requests are addressed in a timely manner, meeting established metrics and SLAs.
  • Manage onsite inventory of hard drives, cables, and other spare parts.

FAQs

What is the job title for this internship?

The job title is College Intern - Server Management.

What is the main focus of the Server Management intern?

The main focus is to assist with operational tasks, including installing operating systems, configuring and updating servers, and troubleshooting issues related to Windows, Red Hat, and VMware.

Who is eligible for this internship?

Preference is given to individuals pursuing an IT-related education or degree.

What benefits are offered to interns at SRP?

Interns are eligible for a comprehensive benefits package, including 401(k) plan with employer matching, tuition assistance, paid sick time, access to fitness facilities, and participation in Employee Resource Groups.

What kind of tasks will the intern be responsible for?

The intern will be responsible for maintaining server CMDB data, creating and running reports, assisting with server infrastructure, and managing incident tickets, among other operational tasks.

What are the preferred skills for the position?

Preferred skills include excellent customer service, strong communication skills, organization, critical thinking, problem-solving abilities, and familiarity with Microsoft Windows OS, Red Hat Linux, VMware, and Office applications.

What kind of environment will the intern work in?

The intern will work in a 24/7 environment that includes both physical and virtual server management tasks.

Is teleworking available for this position?

Yes, SRP offers a hybrid workplace allowing remote work up to three days per week, although all employees must live and work in Arizona.

Are there any drug/alcohol policies I should know about?

Yes, SRP maintains a drug/alcohol free work environment, and marijuana is considered an illegal drug for the purpose of their policy due to its federal status.

What is the work authorization requirement for candidates?

All candidates must be legally authorized to work in the United States, and currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.

What education is required for this internship?

College-level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to the position.

What is the location of the job?

The internship is located in Arizona, and all candidates must live and work in the state.

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Salt River Project

Delivering water and powerⓇ

Energy
Industry
5001-10,000
Employees
1903
Founded Year

Mission & Purpose

Welcome to SRP, where our roots connect us to the vibrant communities we serve. For more than 120 years, we have delivered essential water and power services to the Phoenix metropolitan area. We’ve built lasting relationships and deep connections with our customers. Their satisfaction is the main focus of our mission. Beyond our history, SRP has a bright future in the Valley of the Sun thanks to the dedication of our employees, who are the heart and soul of the company. Our commitment to innovation and cutting-edge technology will be key to continued success in our second century in business. Explore diverse career opportunities in engineering, finance, IT, cybersecurity and more. Join us in powering a future that's both tradition-rich and forward-thinking. Let's shape this exciting journey together. Terms of Use • Be respectful. Profanity, harassment, confidential information or potentially libelous statements are prohibited. • Comments should relate to SRP and its programs, news or initiatives, or the utility industry. • Blatant promotion of a business, product or cause is not allowed. • These guidelines may be updated and visitor comments and posts may be removed at our discretion.

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