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Customer Optimization Internship

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Amazon

5d ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Data
  • London

AI generated summary

  • You should pursue a Bachelor's in Business/Computer Science, be fluent in English and a European language, possess strong analytical skills, and have a passion for cloud computing and AI tools.
  • You will analyze cloud usage patterns, prepare optimization recommendations, create presentations, track metrics, document engagements, and learn AWS tools while supporting customer communications and meetings.

Requirements

  • Currently pursuing a Bachelor's degree in Business, Computer Science, or related field (2025/2026 graduates)
  • Professional fluency in English + one other European language
  • Strong analytical and problem-solving skills
  • Excellent communication skills and ability to synthesize complex information
  • Interest in cloud computing and technology and familiarity with using AI tools to enhance productivity
  • Previous internship or project experience in customer-facing roles
  • Basic understanding of IT infrastructure concepts
  • Highly organized, self-starter: You actively look for opportunities to improve and add value to your team and customers.
  • Good Communicator: You are comfortable talking with all different kinds of people, interests, and walks of life. You write clearly, listen well, and use the right tone for the audience.

Responsibilities

  • Support customer optimization initiatives
  • Assist in analyzing customer cloud usage patterns
  • Help prepare optimization recommendations
  • Learn to use AWS cost management tools
  • Support documentation of customer engagements
  • Analyze cloud usage data
  • Create customer-facing presentations
  • Track optimization metrics
  • Generate insights from customer data
  • Shadow customer meetings
  • Help prepare customer communications
  • Support stakeholder management
  • Learn best practices in customer success

FAQs

What is the duration of the Customer Optimization Internship?

The specific duration of the internship is not mentioned in the job description, but typically internships range from a few months, usually during the summer or academic breaks.

What qualifications are required for the Customer Optimization Internship?

Candidates must be currently pursuing a Bachelor's degree in Business, Computer Science, or a related field, with an expected graduation date of 2025 or 2026. Additionally, professional fluency in English and another European language is required.

What skills are preferred for this internship?

Preferred qualifications include an interest in cloud computing and technology, familiarity with AI tools, previous customer-facing internship or project experience, a basic understanding of IT infrastructure concepts, and strong organizational and communication skills.

Will I receive mentorship during the internship?

Yes, you will be paired with experienced team members who will provide guidance throughout your internship, helping you to develop both technical and business skills.

What are the key responsibilities of a Customer Optimization intern?

Key responsibilities include supporting customer optimization initiatives, analyzing cloud usage data, creating customer-facing presentations, shadowing customer meetings, and assisting in documentation and communication.

Is this internship focused on a specific location?

Yes, this internship is based in the London office.

What type of experience will this internship provide?

The internship offers hands-on experience in customer engagement, data analysis, and cloud optimization, preparing you for potential future customer-facing roles in technology.

Is prior experience in cloud computing required?

While a basic understanding of IT infrastructure concepts is preferred, prior experience in cloud computing is not explicitly required for this internship.

How will my performance be evaluated during the internship?

Performance evaluation details are not specified, but it is likely based on the completion of assigned projects, ability to work collaboratively, and contributions to customer engagement and optimization initiatives.

Does Amazon encourage diversity and inclusion in the workplace?

Yes, Amazon is an equal-opportunity employer that values diversity and believes that employing a diverse workforce is central to their success.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.