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Foreign Pharmacy Grad - International Pharmacy Intern

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CVS Health

1mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • South Boston

AI generated summary

  • You need a GED, PharmD from a non-US school, active pharmacy intern license, and strong communication skills. Experience preferred; ability to lift 20 lbs and engage with customers is essential.
  • You will greet customers, assist with inquiries, process prescriptions, maintain inventory, support pharmacists, ensure compliance, and help create a positive pharmacy experience.

Requirements

  • High School Diploma or General Equivalent Development (GED)
  • Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy
  • Other License(s): active Pharmacy Intern license in state where district is located
  • Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS
  • Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours. Failure to complete required US Intern hours within 18 months or obtain Pharmacist licensure as prescribed will result in the colleague being removed from role and separation of employment.
  • Strong communication and presentation skills
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Once state regulations are met, Non-US Accredited Foreign Graduates are expected to immunize as this is an essential pharmacist function
  • 0 to 3 years of prior related work experience
  • 3 to 5 years of prior related work experience (preferred)
  • Results Orientation
  • Colleague Engagement
  • Active Listening
  • Customer and Community Engagement
  • Consumer Behavior
  • Negotiation and Conflict Resolution
  • Patient Counseling
  • Emotional Intelligence
  • Time Management
  • Digital Literacy
  • Have regular and predictable attendance including nights and weekends
  • Complete any additional tasks as directed by supervisor or manager
  • Complete all required training and obtain required licensure (if applicable) within guidelines
  • Lift and exert up to 20 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting

Responsibilities

  • Greet each customer in a courteous and professional manner both in-store and at the drive thru window
  • Assist all pharmacy and front store customers with their questions and concerns
  • Answer telephone with a warm and friendly greeting
  • Request additional help and work with others to find solutions when needed to maximize customer satisfaction
  • Remove obstacles to make customers’ experiences easier when possible
  • Perform approved register transactions including cash, check and charge, bagging merchandise upon completion of sale
  • Engage with customers and seek ways to create heartfelt, personalized moments during their visits
  • Maintain customer/patient confidentiality according to HIPAA and company standards
  • Communicate with customer/patient while protecting their confidential drug information
  • Comply with all federal and state laws, rules, and regulations
  • Comply with all CVS policy and standard operations procedures (SOPs) at all times
  • Meet requirements for state and federal licensure within an appropriate timeframe
  • Adhere to CVS workflow and ensure standards are maintained at all times
  • Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions
  • Resolve third party rejections and complete any manual claim forms
  • Perform all prescription pick-up procedures, in adherence of CVS policy and procedures
  • Access, input and retrieve any necessary information to/from the workstation
  • Maintain in-stock by ensuring all inventory management policies and procedures are followed utilizing appropriate report(s) to maintain replenishment as needed
  • Assist with putting away drug orders (except Clls) as permitted by law
  • Deliver additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team, including but not limited to point-of-care and/or swab-and-send testing, immunization preparation and/or delivery, etc.
  • Support supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance
  • Offer to counsel and direct customer to pharmacist if necessary
  • Field any medical questions when appropriate
  • Communicate and interact with all healthcare professionals to provide optimal care
  • When applicable, solicit information on a customer’s medical history to give appropriate medical advice
  • Practice and develop duties performed by pharmacists according to law
  • Communicate with Field Management and Corporate as needed
  • Participate in all required store operational meetings
  • Support maintaining a clean, organized, and professional pharmacy department, according to CVS standards
  • Support scheduling activities according to the needs of the business and workflow model
  • Coordinate/implement the training and development of Pharmacy Support Staff
  • Recognize others and celebrate success
  • Complete all required training programs

FAQs

What is the purpose of the Foreign Pharmacy Grad - International Pharmacy Intern role?

The role is designed to provide Non-US Accredited Foreign Graduates with practical experience to complete their required US Internship hours, develop their pharmacy knowledge and skills, and prepare for licensure exams.

What are the eligibility requirements to apply for this internship?

You must be a foreign graduate from a Non-US accredited school of pharmacy and have successfully passed the FPGEE and TOEFL exams before applying.

How long do I have to complete my US Internship hours?

Non-US Accredited Foreign Graduates are required to complete their internship within 18 months.

What responsibilities will I have as an intern?

Your responsibilities will include patient safety, pharmacy operations, regulatory compliance, customer service, counseling under supervision, and supporting pharmacy leadership with various tasks.

Is there an obligation to obtain a pharmacist license after completing the internship?

Yes, you are required to obtain pharmacist licensure in your state within 120 days of completing your required US Internship hours.

Are there any preferred qualifications for candidates?

Preferred qualifications include having proficiency in Microsoft Office Suite and eligibility to administer immunizations once state regulations are met.

What type of work environment can I expect while working in this role?

You will work in a dynamic community healthcare setting that emphasizes patient care, collaboration, and continuous improvement.

What are the working hours for this position?

The role requires regular and predictable attendance, which may include nights and weekends.

What is the typical pay range for this role?

The typical pay range for this role is $30.00 per hour.

Does CVS Health provide support for individuals with disabilities?

Yes, CVS Health provides reasonable accommodations to qualified individuals with disabilities. If you need assistance, you can contact their Advice and Counsel Reasonable Accommodations team.

Will I have opportunities for professional development?

Yes, the position includes a curated learning experience aimed at helping you develop your knowledge, skills, and abilities in pharmacy practice.

Bringing our heart to every moment of your health.

Science & Healthcare
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.