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Foreign Pharmacy Grad - International Pharmacy Intern

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CVS Health

21d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Lenexa

AI generated summary

  • You need a GED, PharmD from a non-US school, an active Pharmacy Intern license, strong communication skills, and proficiency in Microsoft Office. Must complete training and lift up to 20 lbs.
  • You will provide customer service, assist with prescriptions, maintain confidentiality, handle transactions, support pharmacy operations, and participate in training and meetings while ensuring compliance.

Requirements

  • High School Diploma or General Equivalent Development (GED)
  • Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy
  • Other License(s): active Pharmacy Intern license in state where district is located
  • Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS
  • Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours. Failure to complete required US Intern hours within 18 months or obtain Pharmacist licensure as prescribed will result in the colleague being removed from role and separation of employment.
  • Strong communication and presentation skills
  • Results Orientation
  • Colleague Engagement
  • Active Listening
  • Customer and Community Engagement
  • Consumer Behavior
  • Negotiation and Conflict Resolution
  • Patient Counseling
  • Emotional Intelligence
  • Time Management
  • Digital Literacy
  • Have regular and predictable attendance including nights and weekends
  • Complete any additional tasks as directed by supervisor or manager
  • Complete all required training and obtain required licensure (if applicable) within guidelines
  • Lift and exert up to 20 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Once state regulations are met, Non-US Accredited Foreign Graduates are expected to immunize as this is an essential pharmacist function

Responsibilities

  • Customer Service
  • Greet each customer in a courteous and professional manner both in-store and at the drive thru window
  • Assist all pharmacy and front store customers with their questions and concerns
  • Answer telephone with a warm and friendly greeting
  • Request additional help and work with others to find solutions when needed to maximize customer satisfaction
  • Remove obstacles to make customers’ experiences easier when possible
  • Perform approved register transactions including cash, check and charge, bagging merchandise upon completion of sale
  • Engage with customers and seek ways to create heartfelt, personalized moments during their visits
  • Regulatory
  • Maintain customer/patient confidentiality according to HIPAA and company standards
  • Communicate with customer/patient while protecting their confidential drug information
  • Comply with all federal and state laws, rules, and regulations
  • Comply with all CVS policy and standard operations procedures (SOPs) at all times
  • Meet requirements for state and federal licensure within an appropriate timeframe
  • Pharmacy Operations
  • Adhere to CVS workflow and ensure standards are maintained at all times
  • Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions
  • Resolve third party rejections and complete any manual claim forms
  • Perform all prescription pick-up procedures, in adherence of CVS policy and procedures
  • Access, input and retrieve any necessary information to/from the workstation
  • Maintain in-stock by ensuring all inventory management policies and procedures are followed utilizing appropriate report(s) to maintain replenishment as needed
  • Assist with putting away drug orders (except Clls) as permitted by law
  • Deliver additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team, including but not limited to point-of-care and/or swab-and-send testing, immunization preparation and/or delivery, etc.
  • Support supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance.
  • Counseling under the direct supervision of a licensed pharmacist:
  • Offer to counsel and direct customer to pharmacist if necessary
  • Field any medical questions when appropriate
  • Communicate and interact with all healthcare professionals to provide optimal care
  • When applicable, solicit information on a customer’s medical history to give appropriate medical advice
  • Practice and develop duties performed by pharmacists according to law
  • Leadership
  • Communicate with Field Management and Corporate as needed
  • Participate in all required store operational meetings
  • Support maintaining a clean, organized, and professional pharmacy department, according to CVS standards
  • Support scheduling activities according to the needs of the business and workflow model
  • Coordinate/implement the training and development of Pharmacy Support Staff
  • Recognize others and celebrate success
  • Complete all required training programs

FAQs

What are the eligibility requirements to apply for the Foreign Pharmacy Grad - International Pharmacy Intern position?

To be eligible, you must be a Non-US Accredited Foreign Graduate who has successfully passed the FPGEE and TOEFL exams, and you must have an active Pharmacy Intern license in the state where the position is located.

How long do I have to complete the required US Internship hours?

You are required to complete your US Internship hours within 18 months.

What are the primary responsibilities of a Foreign Pharmacy Grad intern at CVS Health?

The primary responsibilities include patient safety, pharmacy operations, customer service, regulatory compliance, and counseling under the direct supervision of a licensed pharmacist.

What is the expected time frame for obtaining Pharmacist licensure after completing my internship?

You must obtain your Pharmacist licensure within 120 days of completing your required US Internship hours.

What educational qualifications are needed for this role?

You need a Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy, along with a High School Diploma or GED.

Is experience required for this position?

While no prior experience is required, 0 to 3 years of related work experience is preferable. More advanced candidates may have between 3 to 5 years.

What skills are essential for success in this position?

Essential skills include strong communication and presentation abilities, active listening, customer and community engagement, patient counseling, and time management.

Are there opportunities for professional growth and development?

Yes, CVS Health offers opportunities for learning and professional growth, allowing you to build upon your knowledge and skills in pharmacy practice.

Is proficiency in technology necessary for this role?

Yes, proficiency in Microsoft Office Suite and digital literacy are preferred qualifications for this position.

What is the pay range for this internship role?

The typical pay range for this role is $30.00 per hour.

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CVS Health

Bringing our heart to every moment of your health.

Science & Healthcare
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.