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Information Technology Intern

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First Financial Bank

2mo ago

  • Internship
    Full-time
    Placement Program
  • IT & Cybersecurity
  • Terre Haute

AI generated summary

  • You must be pursuing a relevant degree, have basic IT knowledge, strong problem-solving and communication skills, and ideally prior experience or certifications. Ability to commute is needed.
  • You will troubleshoot IT issues, install software, manage user accounts, set up hardware, assist in IT projects, and maintain documentation on processes and updates.

Requirements

  • Currently pursuing a degree in Information Technology, Computer Science, or a related field.
  • Basic knowledge of operating systems, networking, and cybersecurity principles.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and customer service skills.
  • Ability to work independently and collaborate with the IT team.
  • Prior IT support experience or technical certifications (CompTIA, Microsoft, etc.) is a plus.
  • Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
  • Ability to review information and details at close range (within a few feet).
  • Ability to commute to the primary work location and occasionally to other work locations within driving distance.

Responsibilities

  • Provide IT Support: Assist with troubleshooting basic hardware and software issues, responding to user support tickets, and guiding employees through IT procedures.
  • Install & Update Software: Help install, configure, and update software applications on workstations while documenting installation procedures for future reference.
  • Manage User Accounts: Support account setup, modifications, and deactivations for systems like Active Directory and Office 365, including password resets and access issues.
  • Set Up & Maintain Hardware: Assist with setting up new computers, printers, and other peripherals, performing routine maintenance, and ensuring equipment is properly inventoried.
  • Support IT Projects: Assist in various IT initiatives, including office moves, hardware refreshes, and system upgrades, as well as software and hardware testing.
  • Maintain IT Documentation: Document IT processes, update knowledge base articles, and prepare reports on IT activities, asset updates, and troubleshooting solutions.

FAQs

What is the job title for this internship?

The job title is Information Technology Intern.

Where is the internship located?

The internship is located in Terre Haute, IN, and is an on-site position.

What is the employment status for this internship?

The internship is part-time, temporary, and hourly non-exempt.

What type of student should apply for this internship?

We are looking for students currently pursuing a degree in Information Technology, Computer Science, or a related field.

What kind of experience will I gain from this internship?

You will gain hands-on experience in IT by working alongside professionals, troubleshooting IT issues, installing software, managing user accounts, supporting IT projects, and maintaining IT documentation.

Are there any specific skills or knowledge required for this internship?

Yes, basic knowledge of operating systems, networking, and cybersecurity principles is required, along with strong problem-solving skills, attention to detail, and excellent communication skills.

Is prior IT support experience or technical certifications necessary for the internship?

While prior IT support experience or technical certifications (such as CompTIA or Microsoft) is a plus, it is not mandatory.

What are the working hours for this internship?

The hours are flexible and designed to fit your academic schedule, but you may need to remain stationary for up to 75% of an eight-hour workday.

What perks does First Financial Bank offer for this internship?

The perks include access to 401(k) and banking benefits, hands-on experience, opportunities for learning and growth, networking opportunities, and a supportive culture.

Is First Financial Bank an Equal Opportunity Employer?

Yes, First Financial Bank is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, and other protected categories.

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First Financial Bank

Serving Ohio, Kentucky, Indiana & Illinois

Finance
Industry
1001-5000
Employees
1863
Founded Year

Mission & Purpose

First Financial Bank has been in the business of client service and success for more than 150 years. With more than 130 banking centers across Ohio, Indiana, Kentucky and Illinois, we combine world-class financial expertise with personal community service that builds lifelong relationships. First Financial Bank has been in the business of client service and success for more than 150 years. With more than 130 banking centers across Ohio, Indiana, Kentucky and Illinois, we combine world-class financial expertise with personal community service that builds lifelong relationships.