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Intern - Information Technology

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Port of San Diego

15d ago

  • Internship
    Full-time
    Placement Program
  • Software Engineering
    IT & Cybersecurity
  • San Diego

AI generated summary

  • You must be a part-time or full-time college student, able to pass background checks, and meet enrollment verification for unit completion and potential pay increases.
  • You will assist users with hardware and software issues, install and troubleshoot systems, document interactions in a ticketing system, and support additional IT tasks as needed.

Requirements

  • Students currently enrolled as part-time students [generally six (6) – eleven (11) units] or full time students [generally twelve (12) units and above] at an accredited college or university may qualify for the Intern Program. School Enrollment Verifications are required to ensure satisfactory completion of the required units and verify eligibility for any pay increase (step advancement) based on the total number of semester/quarter units completed.
  • If assigned to perform work at any of the District's maritime facilities you must be able to pass a background check in accordance with current Federal and State requirements.
  • If assigned to perform work at any of the District's Harbor Police facilities, you must be able to pass a background investigation that includes but is not limited to a polygraph examination.

Responsibilities

  • Provide technical assistance to customers on hardware and software-related issues.
  • Install, configure, and troubleshoot computer systems, hardware, and software.
  • Interact with users, both technical and non-technical, in a clear and helpful manner.
  • Assist with other IT tasks as assigned by supervisors.
  • Document all user interactions and issues in a ticketing system.

FAQs

What is the primary role of the IT Intern?

The primary role of the IT Intern is to provide technical assistance, maintain computer systems, and assist with installing, configuring, and troubleshooting hardware and software.

How many hours per week will the intern be working?

Interns will work a maximum of 25 hours per week.

Are there any benefits associated with this internship position?

No, intern positions do not include benefits or eligibility for paid leave, paid holidays, retirement, and/or any type of insurance.

What qualifications are required to apply for the IT Intern position?

Applicants must be currently enrolled as part-time or full-time students at an accredited college or university.

Is there any background check required for this internship?

Yes, if assigned to work at maritime or Harbor Police facilities, candidates must pass a background check and meet specific requirements.

Will the IT Intern have opportunities to learn and grow?

Yes, the intern will have opportunities to learn about IT systems, work with other IT teams, and continuously update their knowledge of IT technologies and tools.

Can interns work after graduation?

Yes, at the discretion of the department appointment authority, interns may continue to work up to 25 hours per week for up to two years following their graduation.

What kind of tasks will the IT Intern assist with?

The intern will assist with troubleshooting technical issues, documenting user interactions in a ticketing system, and performing various IT tasks as assigned by supervisors.

Is a specific number of units enrolled required for eligibility?

Yes, generally students should be enrolled in six (6) to eleven (11) units for part-time or twelve (12) units and above for full-time eligibility.

How does the pay structure work for the internship?

Hourly rate steps depend on the total number of semester/quarter units completed upon hire, and interns must provide documentation from their school registrar to verify their coursework for pay increases.

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Port of San Diego

Waterfront of Opportunity

Government
Industry
501-1000
Employees
1962
Founded Year

Mission & Purpose

The Port of San Diego champions Maritime, Waterfront Development, Public Safety, Experiences and Environment along 34 miles of San Diego Bay, all focused on enriching the relationship people and businesses have with our dynamic waterfront. About the Port of San Diego: The Port of San Diego serves the people of California as a specially created district, balancing multiple uses on 34 miles along San Diego Bay spanning five cities. Collecting no tax dollars, the Port manages a diverse portfolio to generate revenues that support vital public services and amenities. The Port champions Maritime, Waterfront Development, Public Safety, Experiences and Environment, all focused on enriching the relationship people and businesses have with our dynamic waterfront. From cargo and cruise terminals to hotels and restaurants, from marinas to museums, from 22 public parks to countless events, the Port contributes to the region’s prosperity and remarkable way of life on a daily basis.