FAQs
What is the primary role of the IT Intern?
The primary role of the IT Intern is to provide technical assistance, maintain computer systems, and assist with installing, configuring, and troubleshooting hardware and software.
How many hours per week will the intern be working?
Interns will work a maximum of 25 hours per week.
Are there any benefits associated with this internship position?
No, intern positions do not include benefits or eligibility for paid leave, paid holidays, retirement, and/or any type of insurance.
What qualifications are required to apply for the IT Intern position?
Applicants must be currently enrolled as part-time or full-time students at an accredited college or university.
Is there any background check required for this internship?
Yes, if assigned to work at maritime or Harbor Police facilities, candidates must pass a background check and meet specific requirements.
Will the IT Intern have opportunities to learn and grow?
Yes, the intern will have opportunities to learn about IT systems, work with other IT teams, and continuously update their knowledge of IT technologies and tools.
Can interns work after graduation?
Yes, at the discretion of the department appointment authority, interns may continue to work up to 25 hours per week for up to two years following their graduation.
What kind of tasks will the IT Intern assist with?
The intern will assist with troubleshooting technical issues, documenting user interactions in a ticketing system, and performing various IT tasks as assigned by supervisors.
Is a specific number of units enrolled required for eligibility?
Yes, generally students should be enrolled in six (6) to eleven (11) units for part-time or twelve (12) units and above for full-time eligibility.
How does the pay structure work for the internship?
Hourly rate steps depend on the total number of semester/quarter units completed upon hire, and interns must provide documentation from their school registrar to verify their coursework for pay increases.