Internship - Customer Success Services Delivery Intern - 12 Month, Start 24th June 2024

Oracle

Feb 12

Applications are closed

Internship
Full-time
Starts on Jun 23
Placement Program
Customer Relations
Reading, +1

Requirements

Undergraduate students completing a university placement program
Upbeat, articulate and motivated students on course for a 2:1 degree or higher with the right attitude and ability to succeed in a fast-paced business
High level of energy, drive, passion, dedication, self-belief and achievement-orientation
A real great teammate
Good time management skills
Good interpersonal skills
Strong analytical skills, able to analyse data/situations and draw logical evidence-based conclusions
Strong attention to detail
The ability to self-manage, with strong organisational and planning skills
Self-motivated to continuously expand personal and professional knowledge
Not afraid to fail, not afraid to learn
Strong proficiency in MS Office products (Excel, PowerPoint and Word)

Responsibilities

Involvement in the generation of CSS revenue forecast, resource utilisation, customer satisfaction and customer project reports and dashboards for review with our UK and Ireland (UKI)
Coordinating with account managers to ensure that they understand and fulfill compliance expectations.
Join high profile customer meetings and support/collaborate on the delivery of the service to customers.
Engage with senior managers and get an insight of regional management initiates.
Plan and coordinate internal workshops and initiatives with our UKI CSS management team and their direct reports who include Technical Account Managers, Project Managers and Advanced Support Engineers.
Be an active member of the CSS team with the ability to draft documents and take part in a wide variety of activities across both our on-premise and run cloud portfolios of services.
Communicating with the wider CSS Sales and TAM teams in order to independently lead and run various projects.
Contribute new and different ideas around the day to day management of our business.
Support and assist with the recruitment of new hires and contractors. Liaise with outside agencies as the need arises.
Participate in a wide range of opportunities including; volunteering, training programs, wellbeing initiatives and much more.

Oracle

Information Technology & Services

Technology

Industry

10,001+

Employees

1977

Founded Year

Mission & Purpose

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on.