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🚀 Internship

• Starts Jun 23

Internship - Customer Success Services Delivery Intern - 12 Month, Start 24th June 2024

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Oracle

•

11d ago

🚀 Placement Program

Reading +1

AI generated summary

  • Undergraduate students with a 2:1 degree or higher, strong analytical and interpersonal skills, self-motivated and organized, able to work well in a fast-paced business environment. Proficient in MS Office products.
  • The Customer Success Services Delivery Intern at Oracle will be responsible for generating revenue forecasts, coordinating compliance expectations, supporting customer meetings, engaging with senior managers, planning internal workshops, leading projects, contributing new ideas, supporting recruitment, and participating in various opportunities.

Placement Program

Customer Relations•Reading, London

Description

  • Join a fun and flexible workplace where you’ll improve your skills and build a proven professional foundation.

Requirements

  • Undergraduate students completing a university placement program
  • Upbeat, articulate and motivated students on course for a 2:1 degree or higher with the right attitude and ability to succeed in a fast-paced business
  • High level of energy, drive, passion, dedication, self-belief and achievement-orientation
  • A real great teammate
  • Good time management skills
  • Good interpersonal skills
  • Strong analytical skills, able to analyse data/situations and draw logical evidence-based conclusions
  • Strong attention to detail
  • The ability to self-manage, with strong organisational and planning skills
  • Self-motivated to continuously expand personal and professional knowledge
  • Not afraid to fail, not afraid to learn
  • Strong proficiency in MS Office products (Excel, PowerPoint and Word)

Education requirements

2:1 or higher
Currently Studying
Undergraduate

Area of Responsibilities

Customer Relations

Responsibilities

  • Involvement in the generation of CSS revenue forecast, resource utilisation, customer satisfaction and customer project reports and dashboards for review with our UK and Ireland (UKI)
  • Coordinating with account managers to ensure that they understand and fulfill compliance expectations.
  • Join high profile customer meetings and support/collaborate on the delivery of the service to customers.
  • Engage with senior managers and get an insight of regional management initiates.
  • Plan and coordinate internal workshops and initiatives with our UKI CSS management team and their direct reports who include Technical Account Managers, Project Managers and Advanced Support Engineers.
  • Be an active member of the CSS team with the ability to draft documents and take part in a wide variety of activities across both our on-premise and run cloud portfolios of services.
  • Communicating with the wider CSS Sales and TAM teams in order to independently lead and run various projects.
  • Contribute new and different ideas around the day to day management of our business.
  • Support and assist with the recruitment of new hires and contractors. Liaise with outside agencies as the need arises.
  • Participate in a wide range of opportunities including; volunteering, training programs, wellbeing initiatives and much more.

Details

Work type

Full time

Work mode

office

Start date

Jun 23, 2024

Location

Reading, London