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Junior Content Design Analyst

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NatWest Group

21d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Design
    Product
  • London

AI generated summary

  • You should have experience with tone of voice guidelines, manage multiple priorities in a fast-paced environment, and show empathy by creating inclusive content for diverse accessibility needs.
  • You will write and audit content for the app, collaborate with designers on customer solutions, and ensure consistency across app and marketing materials.

Requirements

  • Experience of interpreting and expanding tone of voice guidelines
  • The ability to manage multiple priorities in a fast-paced, constantly changing environment
  • Empathy for users, and can demonstrate creating inclusive content for different accessibility needs

Responsibilities

  • As a Content Design Analyst at Mettle, you’ll be supporting the design team in writing content for the Mettle app, and collaborating across multiple product squads to make sure content is consistent for our users.
  • You’ll also be:
  • Collaborating closely with product designers to design solutions to customer problems, creating the best possible customer experience
  • Auditing and improving existing content, and work with other content designers to build out and iterate on design systems and style guides
  • Working with marketing colleagues to make sure that our marketing material is consistent with our app experience

FAQs

What is the role of a Junior Content Design Analyst at Mettle?

The Junior Content Design Analyst at Mettle is responsible for creating engaging content that enhances customer experience, reflecting the brand's style and tone, as well as collaborating with various teams to ensure consistency across the Mettle app and marketing materials.

What are the primary responsibilities of this position?

The primary responsibilities include supporting the design team in writing content for the Mettle app, collaborating with product designers to address customer problems, auditing and improving existing content, and working with marketing colleagues to maintain consistency.

What skills are required for this job?

Candidates should have a content portfolio demonstrating creative and analytical thinking, the ability to collaborate cross-functionally, strong writing skills, experience with tone of voice guidelines, and the ability to manage multiple priorities in a dynamic environment.

Is prior experience in financial services essential for this role?

No, prior experience in financial products and services is ideal but not essential for this role.

What is the expected work environment for a Junior Content Design Analyst?

The work environment is fast-paced and constantly changing, requiring the ability to manage multiple priorities effectively.

How important is user empathy and inclusivity in content design for this position?

User empathy is crucial, and the candidate must be able to create inclusive content that caters to different accessibility needs.

Will I be collaborating with other teams in this role?

Yes, the Junior Content Design Analyst will collaborate with other digital teams, product designers, and marketing colleagues to deliver the best content and customer experience.

What tools or systems will I be working with?

While specific tools are not mentioned, the role involves working on design systems and style guides along with content audit and improvement processes.

Is there an opportunity for career growth within this position?

Yes, this position offers the chance to help set the vision for content design at Mettle and contribute to the wider design team's goals, which can lead to growth opportunities.

How do I apply for the Junior Content Design Analyst position?

You can apply for the position through Mettle's careers page or by following the application instructions provided in the job listing.

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NatWest Group

A relationship bank for a digital world. We champion potential.

Finance
Industry
10,001+
Employees
1968
Founded Year

Mission & Purpose

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.