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Pharmacy Intern - Grad

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CVS Health

2mo ago

  • Internship
    Full-time
    Placement Program
  • Healthcare
  • Los Angeles

AI generated summary

  • You must be a PharmD graduate from a U.S. accredited program, able to obtain pharmacist licensure within 120 days, and possess or be obtaining required intern/technician licensure.
  • You will assist pharmacists in prescription fulfillment, engage with patients, offer immunizations, handle telephonic prescriptions, mentor team members, and ensure compliance with regulations.

Requirements

  • Required Qualifications:
  • PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health
  • Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines. Failure to obtain required Pharmacist licensure within 120 days of graduation will result in separation of employment.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required

Responsibilities

  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
  • Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist
  • Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation
  • Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
  • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
  • Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
  • Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
  • Educating patients about vaccines and answering questions to obtain informed consent
  • Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
  • Reviewing and collecting patient information; tracking and documenting for each applicable patient

FAQs

What are the primary responsibilities of a Graduate Pharmacy Intern at CVS Health?

As a Graduate Pharmacy Intern, you will assist in ensuring pharmacy operations run smoothly, filling prescriptions accurately and promptly, providing empathetic service to patients, and supporting the management and oversight of pharmacy operations. You will also be involved in patient counseling, medication review, and participating in various pharmacy-related training activities.

What qualifications are required to apply for the Graduate Pharmacy Intern position?

Applicants must be PharmD graduates of a U.S. accredited program prior to starting the Post-Graduate Training Program. You must also be able to obtain pharmacist licensure within the required timeframe and possess or be in the process of obtaining valid intern and/or technician licensure.

What skills are essential for success in this role?

Essential skills include attention to detail, strong customer service orientation, effective communication abilities, mathematical reasoning, problem resolution skills, and the capacity to perform physical tasks required in a pharmacy setting.

Is prior experience required to apply for this internship?

While prior experience is preferred, it is not strictly required. However, having 1+ years of related work experience in pharmacy, retail, medical, or customer service settings is beneficial.

What kind of training will I receive in this internship?

You will complete a comprehensive training roadmap designed to further your knowledge of pharmacy operations, including patient safety, error prevention, and quality assurance, along with training in pharmacy workflows and customer interactions.

Are there opportunities for immunization certification as part of this internship?

Yes, the internship may provide the opportunity to complete additional licensure and training to obtain Technician Immunizer status to support immunizations, contingent upon state Board of Pharmacy regulations.

What is the pay range for the Graduate Pharmacy Intern position?

The typical pay range for this position is between $23.10 and $42.00.

Will I need to travel for this internship?

Yes, as business needs arise, you may be required to travel to other store locations in your market to work shifts.

Is the internship position full-time or part-time?

The job typically requires you to have regular attendance, including nights and weekends, which suggests a full-time commitment during the internship period.

How does CVS Health support a diverse and inclusive working environment?

CVS Health is committed to creating a safe and inclusive culture where all individuals feel valued and empowered. You will be encouraged to demonstrate empathy and genuine care in all interactions, contributing to a positive team dynamic.

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CVS Health

Bringing our heart to every moment of your health.

Science & Healthcare
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.