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Pharmacy Intern - Grad

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CVS Health

2mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Healthcare
  • East Brunswick

AI generated summary

  • You must be a PharmD graduate from a U.S. program, obtain pharmacist licensure within 120 days of graduation, and have or be pursuing valid intern/technician licensure as required.
  • You will assist pharmacists, manage prescriptions, provide patient care, offer immunizations, mentor team members, maintain inventory, and comply with regulations to enhance patient health outcomes.

Requirements

  • Required Qualifications:
  • PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health
  • Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines. Failure to obtain required Pharmacist licensure within 120 days of graduation will result in separation of employment.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required

Responsibilities

  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
  • Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist
  • Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation
  • Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
  • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
  • Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
  • Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
  • Educating patients about vaccines and answering questions to obtain informed consent
  • Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
  • Reviewing and collecting patient information; tracking and documenting for each applicable patient

FAQs

What is the primary role of a Graduate Pharmacy Intern at CVS Health?

The primary role of a Graduate Pharmacy Intern is to apply their pharmacy education in real-world practice, supporting pharmacy teams in delivering care, while preparing for a Pharmacist role.

What are the essential qualifications needed to apply for this internship?

Applicants must be PharmD graduates of a U.S. accredited program prior to starting the Post-Graduate Training Program and must be able to obtain pharmacist licensure within the required timeframe.

Is prior experience required for this position?

While not required, having 1+ years of related work experience in pharmacy, retail, medical, or customer service settings is preferred.

What type of training will a Graduate Pharmacy Intern receive?

Interns will complete a comprehensive training roadmap within 120 days of graduation that includes hands-on experience, training on pharmacy operations, patient safety, and quality assurance.

What are the typical working hours for this position?

The role requires regular and predictable attendance, including nights and weekends, to meet the demands of the business.

Will Graduate Pharmacy Interns be involved in immunizations?

Yes, where permissible, Graduate Pharmacy Interns may support immunizations and are encouraged to complete additional licensure and training to obtain Technician Immunizer status.

What benefits are offered to Graduate Pharmacy Interns?

The job description focuses on learning and professional growth rather than specific benefits; however, as part of CVS Health, interns may receive benefits typical of health care positions in the company.

Are there opportunities for advancement within this internship?

Yes, as interns gain tenure and readiness, they will take on greater accountability for supporting the management and operations within the pharmacy.

How important is customer service in this role?

Customer service is crucial, as interns are expected to contribute to positive patient experiences by showing empathy and providing caring service.

What should I do to prepare for the role?

Prospective interns should focus on completing their PharmD program, obtaining the necessary licensure, and familiarizing themselves with pharmacy practice standards and customer service principles.

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CVS Health

Bringing our heart to every moment of your health.

Science & Healthcare
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.