FAQs
What is the main focus of the Service Design Intern role at Intuit?
The main focus is to shape the future of how Intuit customers connect with experts by applying service design skills to create exceptional AI-driven experiences.
What skills are required for this internship?
Candidates should have a strong online portfolio, be customer-obsessed design thinkers, skilled in visualizing service concepts, and effective in communication and collaboration using tools like Figjam and Miro.
What educational qualifications are needed for this position?
Candidates must be currently enrolled in a graduate-level, degree-seeking academic program such as MDes, MA or MFA in Service Design, or MS Design, and should anticipate graduation no earlier than December 2025.
What type of projects will the intern be working on?
The intern will scope and plan projects with predefined goals, synthesize data to drive design decisions, create ecosystem maps, user journeys, service blueprints, storyboards, and prototypes.
Is prior experience in service design required?
While prior experience may be beneficial, a strong craft in design and a collaborative process demonstrated through a portfolio is more critical for this role.
Will the intern have the opportunity to collaborate with other team members?
Yes, the intern will work alongside experienced designers and product managers, facilitating collaboration sessions and engaging stakeholders.
What is the duration of the internship?
The internship is typically offered during the summer, but specific duration may vary based on the program structure.
Are there any location requirements for this internship?
Yes, candidates must be residing in the U.S. during the summer internship program.