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Theme Park Operations, Leadership Intern (CA), Summer/Fall 2025

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Hospitality & Retail
  • Anaheim
  • 4d left

AI generated summary

  • You need 1+ years of leadership experience, operational guest service skills, proficiency in Microsoft Office, and to be a senior or recent grad in relevant fields. Must be 18+ with unrestricted work authorization.
  • You will engage with Guests and Cast Members, resolve issues, ensure excellence in safety and courtesy, collaborate with teams, participate in meetings, and support local projects.

Requirements

  • 1+ years of leadership experience (school, community, volunteer, sports, business/guest facing, etc.)
  • Demonstrated integrity and the ability to maintain composure in a dynamic, high-demand work environment
  • Demonstrated operational guest service experience, problem-solving skills and ability to make decisions.
  • Strong organizational, multi-tasking and time management skills with attention to detail
  • Experience working with Microsoft products including Office – Outlook, Word, Teams
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events
  • Currently an upcoming senior or a recent graduate (within six months of your graduation date) pursuing a degree in Hospitality, Travel & Tourism, Business Administration, Management, Communications, or closely related field. (Graduation dates required: anytime from Dec 2024-June 2026)
  • Candidates for this opportunity MUST meet all of the below requirements:
  • Be enrolled in an accredited college/university pursuing a degree and taking at least one class at the time of application OR must have graduated from a college/university within 6 months at time of application posting OR currently participating in a Disney College Program or Disney Internship
  • Be at least 18 years of age
  • Current Disney Interns, College, International, or Culinary Program Participants: You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program.
  • Possess unrestricted work authorization

Responsibilities

  • Dedication to excellence and working in the operation daily, which includes interacting with Guests and Cast Members and resolving any issues
  • Recognize Cast and hold them accountable for delivering excellence in our Five Keys: safety, courtesy, show, efficiency, and inclusion.
  • Exceed Guest expectations in a manner that yields results and positive Guest feedback
  • Partner closely and collaborate with other leadership teams due to shared Cast base, and work together to drive and deliver daily results
  • Participate in departmental meetings and communicate relevant information to Cast Members
  • Support local projects and supervise any potential impacts to the Guest and Cast experience
  • Gain experience through coaching, mentorship and more that will better equip you to move into a leadership/people manager role in the future

FAQs

What is the duration of the internship?

The internship is approximately six months in duration, from June 2025 to December 2025.

What are the working hours for this internship?

Interns are expected to work full-time hours, approximately 40 hours per week, for the duration of the internship.

Is housing provided for the internship?

No, interns must provide their own housing for the duration of the internship program.

What are the eligibility requirements to apply for this internship?

Candidates must be enrolled in an accredited college/university pursuing a degree, taking at least one class at the time of application, OR must have graduated within six months of the posting date, OR must be currently participating in a Disney College Program or Disney Internship.

What is the pay rate for this internship?

The pay rate for this internship in Anaheim, CA is $1320 per week.

Are there any specific educational requirements for this internship?

Yes, candidates must currently be an upcoming senior or recent graduate pursuing a degree in Hospitality, Travel & Tourism, Business Administration, Management, Communications, or closely related fields.

Are there opportunities for advancement after completing the internship?

Yes, interns who successfully complete the internship may receive special consideration for future leadership roles and may be invited to participate in the next Leadership Development Program.

Will I need to work weekends or holidays?

Yes, interns must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Is bilingual proficiency preferred for this role?

Yes, bilingual language skills are preferred for candidates applying for this internship.

What types of areas will the internship cover?

The internship may involve high-volume areas such as Food & Beverage, Custodial, Attractions, Retail, Guest Relations, Entertainment, and/or Arrival locations at Disneyland Resort.

Entertainment & Media
Industry
10,001+
Employees

Mission & Purpose

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started! The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of… What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!