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Administration Officer, Therapies & Dietetics Department

  • Job
    Full-time
    Entry, Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Coventry

AI generated summary

  • You will greet visitors, resolve inquiries, maintain accurate computer systems and filing, communicate effectively, and provide data as needed within the department.
  • You will greet visitors, manage enquiries, maintain data systems, communicate with staff and patients, and oversee filing and archiving in accordance with departmental policies.

Requirements

  • Welcome, receive and greet all visitors to the area, providing the first point of direct contact for all service users, resolving routine enquiries and complaints professionally in accordance with local standards and procedures, and referring other queries to relevant colleagues where appropriate.
  • Collate information generated by others in order to maintain computerised information systems, ensuring that data is accurately recorded and updated as required. Provide accurate data as requested by other members of the multi-disciplinary team.
  • Act as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate.
  • Communicate with staff, patients and/or external organisations using appropriate methods.
  • Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived.

Responsibilities

  • Welcome, receive and greet all visitors to the area, providing the first point of direct contact for all service users, resolving routine enquiries and complaints professionally in accordance with local standards and procedures, and referring other queries to relevant colleagues where appropriate.
  • Collate information generated by others in order to maintain computerised information systems, ensuring that data is accurately recorded and updated as required. Provide accurate data as requested by other members of the multi-disciplinary team.
  • Act as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate.
  • Communicate with staff, patients and/or external organisations using appropriate methods.
  • Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived.

FAQs

What is the job title for this position?

The job title is Administration Officer in the Therapies & Dietetics Department.

What are the primary responsibilities of this role?

The primary responsibilities include providing comprehensive administrative support, managing communication between staff and service users, maintaining information systems, and ensuring accurate documentation and filing.

Is sponsorship available for this position?

No, sponsorship is not eligible for this post.

What are the closing details for the application?

The job advert will close as soon as sufficient applications have been received, so it's advised to apply as soon as possible if interested.

Who should I contact for further details or informal visits?

You can contact Donna Morris, the Administration Manager, via email at donna.morris@uhcw.nhs.uk or by phone at 02476 965710.

What is the work environment like at the University Hospitals Coventry and Warwickshire NHS Trust?

The Trust is known for high-quality patient care, modern facilities, and a commitment to research and innovation, making it an exciting place to work.

What values does the Trust promote?

The Trust promotes principles of fairness, respect, equality, dignity, and autonomy as part of its core values.

Will I work as part of a team?

Yes, you will be part of a multi-disciplinary team, contributing to operational excellence.

Are there learning and development opportunities available?

Yes, the Trust offers a wide range of learning and development opportunities for its employees.

What are the filing requirements for this position?

The role requires maintaining both manual and electronic filing systems and databases in accordance with department and Trust policies.

Science & Healthcare
Industry
5001-10,000
Employees
1992
Founded Year

Mission & Purpose

University Hospitals Coventry and Warwickshire NHS Trust provides a broad spectrum of acute and specialized medical services in Coventry and Warwickshire. Their ultimate mission is to deliver high-quality, patient-centered care, focusing on improving health outcomes and ensuring the well-being of their community. Their purpose is to offer comprehensive and accessible healthcare, continually enhancing their services through dedication and innovation.