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Analyst I, Digital Business

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WM

26d ago

  • Job
    Full-time
    Entry Level
  • Data
    IT & Cybersecurity
  • Houston

AI generated summary

  • You need a Bachelor’s degree in relevant fields or a GED with 4 years of experience. Basic knowledge in systems development, QA testing, and strong communication skills are essential.
  • You will support design and testing, analyze configurations, gather requirements, coordinate testing, assist with integrations, and provide consultative advice to enhance system efficiency.

Requirements

  • Education: Bachelor's degree (accredited) in Computer Science, MIS, Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience.
  • Experience: No previous work experience required (in addition to education requirement).
  • Certificates, Licenses, Registrations or Other Requirements
  • None required.
  • Other Knowledge, Skills or Abilities Required
  • Basic knowledge or skills in one or more of the following is required:
  • Systems development, implementation, upgrades and related analysis
  • QA testing, business analyst methodologies, system design and analysis
  • Communication skills

Responsibilities

  • With the Product Owner, supports the design and testing of the system with a focus on business objectives and end user experience.
  • Reviews release notes and vendor published sites to keep current, asks questions and may recommend solutions to resolve issues. May log enhancement requests or "vote" for enhancements.
  • Facilitates design sessions on items of intermediate level of complexity, supports the review and development of design specs and configuration iterations, participating in the solution and validating/approving prior to deployment.
  • Analyzes impact of configuration to service delivery, downstream systems and integrations. Provides input in meetings to resolve priority issues.
  • Continuously develops and advances knowledge of assigned application(s) utilizing vendor websites, user groups and training to effectively utilize system capabilities.
  • May support the request for proposal (RFP) process working closely with the application support team, Domain Lead/Product Owner and Finance/People functions leaders.
  • Gathers, documents, and supports the assessment of requests and development of functional requirements of a foundational level of complexity. Provides analysis and confers with team members on recommendations for config, reporting, and/or integrations.
  • Follows established requirements gathering process. Coordinates with configurators, QA (Digital)
  • Supports the coordination and execution of unit, integration and acceptance testing. Provides support with required screen shots and system steps for testing and change management. Supports User Acceptance testing by developing test scenarios/cases and ensuring testers have necessary information and access for testing.
  • Provides support for integrations, reports, and data imports/extractions. Supports migrations, releases, upgrades and/or patches - mitigating risk/downstream impacts.
  • Collaborates with Product Owner, Process Owner and COE SMEs. Provides consultative advice on foundational questions and issues and relevant detailed documentation.
  • Actively participates in design sessions and provides input on design and configuration iterations.
  • Analyzes current and proposed processes/systems. Makes recommendations on effectiveness and efficiency.
  • Assists with resolving "How To" questions and maintains relevant support materials with Knowledge Management and PMO team.

FAQs

What is the job title for this position?

The job title is Analyst I, Digital Business.

What does WM stand for?

WM stands for Waste Management.

Is previous work experience required for this position?

No previous work experience is required, although a Bachelor's degree or relevant work experience is necessary.

What educational background is preferred for applicants?

A Bachelor's degree in Computer Science, MIS, Business Administration, or a similar area of study is preferred.

What type of work environment can be expected for this job?

The normal setting for this job is an office environment.

What are some essential duties of the Analyst I, Digital Business role?

Essential duties include supporting system design and testing, analyzing the impact of configurations, facilitating design sessions, and gathering functional requirements.

Are there any supervisory responsibilities associated with this position?

No, this job has no supervisory duties.

What kind of benefits does WM offer?

WM offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, Stock Purchase Plan, 401K match, Paid Vacation, Holidays, and Personal Days.

What are the key skills required for this role?

Basic knowledge of systems development, QA testing, communication skills, and business analyst methodologies are required.

Where is WM headquartered?

WM is headquartered in Houston, Texas.

Does this position involve working with sustainability programs?

Yes, the Analyst I, Digital Business will support applications related to sustainability within the organization.

How does WM prioritize employee development?

WM is committed to employee growth and provides opportunities and resources to help employees advance their careers.

How can I apply for this position?

If this sounds like the opportunity you are looking for, please click "Apply."

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

WM is North America's leading provider of integrated environmental solutions. We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy. We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive. WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects.