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Assistant Administrator

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East Kent Hospitals University NHS Foundation Trust

13d ago

  • Job
    Full-time
    Entry, Junior & Mid Level

AI generated summary

  • You must be self-motivated, confidential, compliant with health records policies, able to handle inquiries, possess keyboard skills, and manage healthcare records manually.
  • You will maintain confidentiality, manage access to records in compliance with regulations, handle phone inquiries, and assist with data input and physical handling of healthcare records.

Requirements

  • - Self motivated with a genuine desire to give gold standard care at every level
  • - Awareness of the confidential nature of work and ability to maintain strictest confidence when dealing with patients, staff and other health service business
  • - Ability to carry out all Access to Records duties in a manner that ensures compliance with Departmental targets, the Health Records Operational Policy, the Data Protection Act & the Access to Health Records Act 1990
  • - Ability to deal with internal and external telephone enquiries
  • - Keyboard skills, data inputting and moderate use of display screen equipment
  • - Manual handling of healthcare records

Responsibilities

  • - To be aware of the confidential nature of work and maintain strictest confidence when dealing with patients, staff and other health service business
  • - To carry out all Access to Records duties in a manner that ensures compliance with Departmental targets, the Health Records Operational Policy, the Data Protection Act & the Access to Health Records Act 1990
  • - To deal with internal and external telephone enquiries
  • - The focus of this role will include keyboard skills, data inputting and moderate use of display screen equipment and manual handling of healthcare records

FAQs

What are the working hours for the Assistant Administrator role?

The Access to Records team operates from 08:30 to 16:30, Monday to Friday, but service demands can require coverage from 08:00 am to 08:00 pm, Monday to Sunday.

Is previous healthcare experience required for this position?

While previous healthcare experience is beneficial, it is not explicitly stated as a requirement. A genuine desire to provide excellent patient care is a key trait sought after.

What qualifications are needed for this role?

Specific qualifications are not mentioned; however, proven keyboard skills, data inputting experience, and the ability to handle health records are important.

Who can I contact for more information about the role?

For further details or informal visits, you can contact Debbie Pettitt, the Outpatient Services Supervisor, at debbie.pettitt@nhs.net or by calling 01233 651991.

Will I need to maintain confidentiality in this role?

Yes, you will need to be aware of the confidential nature of the work and maintain strict confidentiality when dealing with patients, staff, and other health service business.

Are there opportunities for professional development?

While specific opportunities for professional development are not mentioned, the Trust has a strong interest in improving community health and may provide opportunities for involvement in research and innovation.

Can I apply if I require a Certificate of Sponsorship?

Yes, you can apply, but you must declare your need for a Certificate of Sponsorship on your application form, as the Trust can only sponsor candidates for roles at Band 5 and above.

Is flexible working supported in this role?

Yes, the Trust is committed to supporting flexible working to help staff achieve a healthy work/life balance.

East Kent Hospitals University NHS Foundation Trust

Science & Healthcare
Industry
5001-10,000
Employees
2006
Founded Year

Mission & Purpose

East Kent Hospitals University NHS Foundation Trust delivers a range of healthcare services across hospitals in East Kent, including emergency care, elective surgeries, and specialized medical treatments. Their mission is to provide excellent, compassionate care to improve the health and well-being of the community. They aim to ensure that patients receive high-quality, effective treatment and support in a safe and caring environment.