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Assistant Manager 40h Fulltime | lululemon Munich

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lululemon

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Munich

AI generated summary

  • You must be legally able to work, at least 18, and have relevant permits. Experience in leadership and retail management is needed, along with flexibility for various shifts and physical tasks.
  • You will support team development, ensure excellent guest experiences, manage schedules and budgets, resolve issues, and lead by example to foster an inclusive and productive environment.

Requirements

  • Muss in dem Land, in dem sich der Store befindet, gesetzlich berechtigt sein, zu arbeiten
  • Muss mindestens 18 Jahre alt sein
  • Muss einen Nachweis der Arbeitserlaubnis und Nachweise in Bezug auf die entsprechenden lokalen gesetzlichen Anforderungen haben (nur EMEA)
  • Muss in der Lage sein, zum zugewiesenen Store zu kommen
  • Bereitschaft zur flexiblen Arbeitszeitgestaltung auch an Abenden, Wochenenden und Feiertagen
  • Bereitschaft im Team zu arbeiten und auch Arbeiten selbstständig zu erledigen
  • Bereit, die meiste Zeit einer Schicht durch einen Store zu laufen, um Gästen zu helfen und die Arbeit zu erledigen
  • Bereitschaft, Kisten mit einem Gewicht von bis zu 13,6 kg (30 Pfund) zu bewegen
  • Bereit, in einer Umgebung mit hellem Licht und lauter Musik zu arbeiten
  • Arbeits-Experience im Bereich Leadership oder Personalmanagement
  • Ausbildung: Abitur oder gleichwertig
  • Ausbildung: Bachelor-Abschluss oder gleichwertiger Abschluss
  • Experience: 1 Jahr Einzelhandels- oder verkaufsspezifische Management-Experience

Responsibilities

  • Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
  • Support Store Manager in building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
  • Support ongoing learning and development of team members (i.e., Educators and Key Leaders) consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
  • Support the store’s recruiting and hiring process, onboarding training, and overall performance management activities.
  • Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to their career and personal growth.
  • Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.
  • Collaborate with Store Manager to plan and prepare team member schedule according to labour requirements, availability, and budget considerations.
  • Establish supportive and productive relationships with all team members, focusing on personal and professional development.
  • Collaborate with team members to ensure an optimal guest experience that values guests’ time and support store operations.
  • Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options).
  • Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
  • Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to “make it right” for guests.
  • Implement the Store Manager’s vision for the store and cascade to team members.
  • Partner with Store Manager to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review and sales planning).
  • Partner with Store Manager to manage store’s budget, labor hours, expenses, and P&L statement.
  • Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.
  • Open and close the store in accordance with the opening and closing checklists.
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment.
  • Perform work in accordance with applicable policies, procedures, and laws or regulations.
  • Accountable for delegated aspects of controllable budget or labour hours.
  • Team lead role indirectly responsible for subset of store employees during shift or as delegated by Store Manager.

FAQs

What is the job title for this position?

The job title is Assistant Manager 40h Fulltime at lululemon Munich.

What are the primary responsibilities of the Assistant Store Manager?

The primary responsibilities include leading and coaching team members, ensuring an outstanding guest experience, managing administrative and operational activities, and collaborating with the Store Manager on various tasks.

Are there any specific qualifications required for this position?

Yes, candidates must be legally authorized to work in the country, be at least 18 years old, and have relevant work experience in leadership or people management.

What skills are essential for the Assistant Store Manager role?

Key skills include integrity, leadership, collaboration, adaptability, decision-making, strategic thinking, resilience, and a commitment to inclusion and diversity.

What type of work experience is preferred for applicants?

Preferred experience includes leadership or people management in a retail or sales-specific environment, with at least 1 year of relevant management experience desirable.

Is there flexibility in the work schedule?

Yes, the role requires a willingness to work a flexible schedule, including evenings, weekends, and holidays.

Are there physical requirements for this position?

Yes, candidates should be willing to move through the store for most of a shift, move boxes weighing up to 30 lbs (13.6 kg), and work in an environment with bright lights and loud music.

What type of benefits does lululemon offer?

lululemon offers a comprehensive benefits package including competitive base pay, team-based bonuses, extended health plans, paid time off, savings plans, employee discounts, fitness/yoga classes, a parenthood top-up program, and personal and professional development programs.

Is there an emphasis on diversity and inclusion at lululemon?

Yes, lululemon is committed to creating an equitable and inclusive environment that values and celebrates differences among team members and guests.

How can I request accommodations related to the job requirements?

You can contact accommodations@lululemon.com to inquire about how your unique abilities may translate to the job requirements, with or without reasonable accommodations.

Where can I learn more about the company culture at lululemon?

More information about lululemon's mission, values, and culture can be found on their official website and in job descriptions that detail their commitment to positive change and community connections.

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lululemon

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

lululemon athletica inc. (NASDAQ:LULU) is a healthy lifestyle inspired athletic apparel company for yoga, running, training, and most other sweaty pursuits, creating transformational products and experiences which enable people to live a life they love. Setting the bar in technical fabrics and functional designs, lululemon works with yogis and athletes in local communities for continuous research and product feedback. https://corporate.lululemon.com/careers