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Assistant Retail Manager - Warner Bros Studio Tour - The Making Of Harry Potter

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Warner Bros. Discovery

Aug 9

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • London

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Requirements

  • Management experience in a fast-paced retail environment with over 40 people
  • Be able to manage large rotas and handle payroll
  • Experience in a company that delivers great customer service whilst ensuring the team works in an efficient manner
  • Working with Point of Sales systems and Stock Management systems
  • Able to proactively seek out opportunities to increase sales through analysing and responding to data
  • Experience Performance Managing individuals and gaining positive outcomes
  • Experience in prioritising workload and managing change in an agile and fast paced environment
  • IT literate, well organised and strong delegation skills

Responsibilities

  • Visible leadership presence on the shop floor.
  • Drive shopfloor and warehouse efficiency.
  • Clear communication of expectations to both Team Leaders and Associates.
  • Monitoring and reviewing results and evolving processes to exceed KPIs.
  • Protecting stock integrity.
  • Creating weekly Rotas and managing Payroll.
  • Identifying potential out of stock products and liaising with stakeholders to ensure stock quantities are upheld.
  • Ensuring the store is merchandised to the highest standard.
  • Deputise for the Head of Retail.
  • Effectively able to Performance Manage individuals whilst motivating and inspiring the team.

FAQs

What is the job title for the position advertised?

The job title is Assistant Retail Manager at Warner Bros Studio Tour - The Making Of Harry Potter.

What qualifications are required for the Assistant Retail Manager position?

The qualifications required include management experience in a fast-paced retail environment with over 40 people, the ability to manage large rotas and handle payroll, experience with Point of Sales systems and Stock Management systems, and strong IT literacy.

What are the working hours for this role?

The working hours are 40 hours a week on a shift pattern, varying from Monday to Sunday, with shifts ranging from 7 am to midnight and sometimes until 1 am on event nights.

What is the salary structure for the Assistant Retail Manager position?

The salary for the role is competitive, although the exact figure is not specified.

What kind of benefits does the job offer?

Benefits include 25 days of holiday (pro-rata), GymPass or free access to the on-site gym, exclusive access to Warner Bros. and HBO content via the Screeners App, staff discounts, free on-site staff parking, a complimentary shuttle bus, and options for pension and private healthcare schemes.

Is this role based onsite or remote?

This role is advertised as onsite, meaning all working hours and days will be carried out at the place of work.

Does Warner Bros. Discovery promote diversity and inclusion in its hiring practices?

Yes, Warner Bros. Discovery embraces the opportunity to build a diverse workforce and is an equal opportunity employer.

What responsibilities does the Assistant Retail Manager have on a daily basis?

Responsibilities include visible leadership presence on the shop floor, driving shop floor efficiency, monitoring sales performance, protecting stock integrity, creating weekly rotas, and performance managing team members.

Is prior experience in retail management necessary?

Yes, prior management experience in a fast-paced retail environment is a requirement for this position.

How does the company support career growth and development?

Warner Bros. Discovery offers career-defining opportunities, thoughtfully curated benefits, and tools to explore and grow into your best selves.

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Warner Bros. Discovery

Entertainment & Media
Industry
10,001+
Employees

Mission & Purpose

Warner Bros. Discovery is a global media and entertainment company, known for producing and distributing a wide range of content, including films, television shows, and digital content. Their ultimate mission is to captivate audiences worldwide by creating compelling and innovative stories that entertain, inform, and inspire. With a strong focus on storytelling and creativity, Warner Bros. Discovery aims to enrich people's lives through entertainment and provide a diverse array of content across various platforms. Their purpose is to connect people through shared experiences and to continue being a leading force in the entertainment industry, shaping the future of entertainment in the UK and beyond.

Culture & Values

  • Act as one team

    Trust each other, succeed together, and grow together. Collaborate across teams and make decisions that are best for WBD overall. Prioritize growth, development, and well-being for our teams. Respect and support each other, and celebrate wins.

  • Create what's next

    Be curious, innovate, and focus on the future. Drive change, embrace disruption, and never stop learning. Use data and technology to transform what we create and how we tell stories and deliver. Experiment, fail fast, acknowledge mistakes and learn from them.

  • Empower Storytelling

    Put creators, consumers and partners at the center, and share extraordinary stories. Tell stories that entertain and inspire our viewers, communities, and each other. Foster creativity by giving the freedom to try new things and produce our best work. Deliver the best experience; anticipate what consumers want and be fan obsessed.

  • Champion Inclusion

    Empower others, have courage, and pursue equity. Amplify the voices of global storytellers to reflect audiences around the world. Intentionally seek out diversity, remove barriers, and create space for all to share ideas and be heard. Actively listen and lead with empathy, integrity, and transparency.

  • Dream it & own it

    Advocate the mission, move with speed, and drive results. Have an owner's mindset; bring a perspective, take decisive rapid action, and manage spend responsibly. Make clear choices, set ambitious goals, and be accountable for results. Speak up and fearlessly challenge the norm.

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