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ASSISTANT STORE MANAGER (M/W/D) - MÜNSTER

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
  • Münster

AI generated summary

  • You need retail experience, coaching skills, a sales-driven mindset, excellent communication, IT proficiency, operational competence, and good English skills.
  • You will assist with daily store operations, ensure excellent customer service, drive sales, train team members, maintain safety protocols, and take charge in the store manager's absence.

Requirements

  • Ähnliche Erfahrung in den Funktionen des Assistant Managers (innerhalb einer Mode/Lifestyle-Marke bevorzugt)
  • Erfahrung im Coachen, Weiterentwickeln und Betreuen eines Einzelhandelsteams (einschließlich des Umgangs mit Leistungsproblemen)
  • Verkaufsorientierte Einstellung und die Fähigkeit, andere zum Erreichen von Geschäftszielen und Vorgaben zu motivieren.
  • Ausgezeichnete Kommunikationsfähigkeiten.
  • Rechnerische & Lese- und Schreibfähigkeiten
  • Gute IT-Kenntnisse - Erfahrung im Umgang mit Internet, E-Mail, Social Media-Anwendungen, Excel und EPOS Kassensystemen.
  • Operative und verwaltungstechnische Kompetenzen (z. B. Dienstpläne erstellen, Banking usw.)
  • Gute Englischkenntnisse erforderlich

Responsibilities

  • Den Filialleiter beim Tagesgeschäft der Filiale unterstützen, zum Beispiel Öffnen und Schließen des Ladens, Personal, Visual Merchandising, Warenbestand/Lieferungen, administrative Tätigkeiten, Banking, Reinigung usw.
  • Dr. Martens Produkte verkaufen, eine erstklassige Kundenbetreuung sicherstellen und die Verkaufsleistung des weiteren Teams fördern, um die KPI-Ziele der Filiale zu erreichen/übertreffen.
  • Den Filialleiter bei der Umsetzung und Förderung eines anspruchsvollen Kundenservices in der Filiale unterstützen.
  • Schulungen, Weiterentwicklung und Betreuung des Filialteams, um die Verantwortung für die Erfüllung von Leistungszielen (Umsatz, Inventar, Testkauf... usw.), effiziente Abläufe und die Verbesserung der Kundenerfahrung sicherzustellen.
  • Den Filialleiter bei dem Erhalt einer sicheren und geschützten Arbeitsumgebung unterstützen (einschließlich Verfahren für Gesundheit und Sicherheit, Sicherheitsmaßnahmen, Suchverfahren usw.).
  • In Abwesenheit des Filialleiters die Öffnung und Schließung der Filiale und die vollständige Verantwortung für das Geschäft übernehmen.

FAQs

What is the location of the Assistant Store Manager position?

The position is located in Münster.

What type of employment is being offered for this role?

The role is a full-time position.

Who does the Assistant Store Manager report to?

The Assistant Store Manager is under the supervision of the Store Manager.

What are the main responsibilities of the Assistant Store Manager?

The main responsibilities include supporting the Store Manager with daily operations, ensuring excellent customer service, training and developing the store team, and taking full responsibility for the store in the absence of the Store Manager.

Is experience in retail management required for this position?

Yes, similar experience in Assistant Manager roles, preferably within a fashion/lifestyle brand, is required.

What skills are necessary for this position?

Necessary skills include sales-oriented mindset, excellent communication skills, strong administrative and operational competencies, and good IT knowledge, including experience with social media, Excel, and EPOS systems.

Are there any language requirements for this position?

Yes, good English language skills are required.

What qualities are important for a candidate applying for this role?

Important qualities include the ability to motivate others to achieve business goals, coaching and team development skills, and the capability to handle performance issues within a retail team.

Does the role involve managing the store’s safety and security procedures?

Yes, supporting the Store Manager in maintaining a safe and secure working environment, including health and safety procedures, is a part of the role.

What type of training and development opportunities are available for the team?

The Assistant Store Manager is responsible for training and developing the store team to meet performance targets and improve the customer experience.

Retail & Consumer Goods
Industry
1001-5000
Employees
1945
Founded Year

Mission & Purpose

Dr. Martens is a renowned footwear and accessories brand known for its distinctive boots and shoes that blend style, durability, and comfort. Their products, which include iconic designs like the 1460 boot, are favoured for their quality craftsmanship and rebellious spirit. The company's mission is to empower individuals to express their unique style and individuality through their footwear. Dr. Martens is committed to innovation, maintaining high standards of durability, and fostering a culture of self-expression and creativity.