FAQs
What is the job title for this position?
The job title is "Aveda - Front Of House & Key Holder."
Where is the Aveda Lifestyle Salon & Spa located?
The Aveda Lifestyle Salon & Spa is located in the heart of Covent Garden, London.
What are the primary duties of a Front of House Retail Advisor?
Primary duties include greeting guests, providing personalized customer service, making product recommendations, handling guest check-ins and check-outs, processing payments and bookings, and ensuring the smooth running of appointments.
What type of environment can I expect to work in?
You can expect to work in a fast-paced, dynamic environment that is focused on providing an exceptional, high-touch customer experience in a premium hairdressing salon.
How many hours will I be expected to work per week?
You will be expected to work 40 hours per week.
What compensation and benefits does this position offer?
The position offers a competitive industry salary, eligibility for a commission scheme, annual leave and family leave, product discounts, mental health wellbeing initiatives, a benefits platform with exclusive discounts, and extensive training and development opportunities.
What qualities should the ideal candidate possess?
The ideal candidate should be enthusiastic, self-motivated, well-presented, possess exceptional communication skills, work well under pressure, have previous retail experience (preferably in the hair and beauty industry), and be flexible with their availability.
Is previous experience required for this role?
Yes, previous retail experience is preferred, especially within the hair and beauty industry.
Will the employment offer require proof of eligibility to work in the country?
Yes, candidates must provide proof of their right to live and work in the country.
How does Aveda support its employees' wellbeing?
Aveda offers mental health wellbeing initiatives, including access to the Unmind App and an Employee Assistance Programme, to support their employees' wellbeing.