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Benefits Administrator, People & Culture

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BDO

2mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    People, HR & Administration
  • Charlotte

AI generated summary

  • You need a bachelor's degree, 3 years in benefits/HR, experience with self-insured plans, strong regulatory knowledge, project management skills, and excellent communication abilities.
  • You will manage benefits programs, ensure compliance, assist with audits, support open enrollment, provide client service, and maintain records while collaborating on special projects. Travel up to 10%.

Requirements

  • Bachelor's degree, required
  • Minimum of three (3) years of related benefits or HR experience, required
  • Experience with self-insured health care plans, required
  • Prior experience with administration of leaves, preferred
  • Strong understanding of all pertinent federal and state regulations, filing and compliance requirements both adopted and pending affecting employee benefit programs, including ERISA, COBRA, HIPAA, FMLA, ADA, ACA, SECTION 125, Workers Compensation, Medicare, Social Security and DOL requirements, required
  • Project and team management/leadership skills and experience. Proven ability to work effectively in a team environment with associates. Capable of effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines, required
  • PHR, SPHR, SHRM-CP, SHRM-SCP or CEBS, preferred
  • Computer proficiency and technical aptitude with the ability to use of Microsoft Office applications, database systems and Oracle platform for core and benefits, required
  • Strong analytical skills and a thorough knowledge of benefit contract language and plan designs. Ability to understand, evaluate and make judgment on proposals.
  • Excellent verbal and written communication skills, client service and organization skills
  • Solid organizational skills with the ability to meet project deadlines with a focus on details
  • Strong analytical and problem-solving skills along with attention to detail
  • Ability to successfully multi-task while working independently or within a group environment
  • Ability to work in a demanding, deadline-driven environment and handle multiple projects simultaneously
  • Capacity to build and maintain strong relationships with internal and external clients
  • Capable of maintaining confidential information and matters with discretion, including legal compliance with HIPAA
  • Strong understanding of applicable federal and state regulations BDO firm wide governing leave of absences
  • Strong working knowledge of HR policies and practices
  • Ability to communicate with all levels of leadership while providing a high level of customer service and confidentiality
  • Ability to adapt communication style to successfully convey messages and objectives to diverse audience

Responsibilities

  • Administers the day-to-day operations of the Firm's benefits programs including medical, dental, vision, flexible spending, STD/LTD, LTC, life insurance, group legal, transit/parking, worker's comp programs, COBRA, back-up dependent care, pet insurance, travel and accident insurance, etc.
  • Assists in researching employee benefit programs and vendors to identify those that present the best service and value
  • Evaluates internal processes and identifies ways to reduce costs and increase efficiency
  • Ensures compliance with all applicable government regulations, including timeliness and accuracy of required postings, documents, responses to requests, notifications, etc.
  • Assists with maintenance and correction of benefit files/records and updating of employee and partner records in Benefits system, including file transfers to payroll and third-party vendors
  • Gathers employee, partner, COBRA participant and retired partner data and processes the monthly billings for payment of administrative fees for all group plans
  • Performs and participates in benefit plan audits as needed
  • Collaborates with others on benefits team on special projects, such as new/changes to systems, expansions, etc.
  • Provides excellent client service support to internal and external customers including assisting employees, partners, COBRA participants and retired partners, along with dependents regarding any benefits questions and concerns. This includes investigation discrepancies, notifying National Benefits Manager and may involve our contacting our broker/benefits vendors on behalf of our clients until resolution is reached
  • Provides training and support to other Human Resources team members
  • Assists with designing and maintaining benefits communication materials, forms and information for employees, partners, COBRA participants and retired partners (SPDs, open enrollment, expansion, portal, general topics, newsletters, mailings) to promote BDO’s Total Rewards package.
  • Assists in facilitating the annual open enrollment process and new enrollment process for expansion firms. This includes travel to incoming expansion firm prior to and post effective date
  • Ensures legal compliance with record retention, ERISA, COBRA, HIPAA, FMLA, ADA, ACA, SECTION 125, Workers Compensation, Medicare, Social Security and DOL requirements
  • Assists the National Benefits Analyst and Benefits Manager with ACA tracking, reporting and corrections
  • Additional responsibilities as required.
  • Travel requirement: Approximately 10%.
  • Serves as a back-up to the LOA Administrator and provides assistance as needed

FAQs

What is the primary responsibility of the Benefits Administrator in the People & Culture department?

The primary responsibility of the Benefits Administrator is to manage the day-to-day administration of group benefit programs and leave of absence policies, ensuring excellent client service and alignment with the firm's Total Rewards Strategy.

What qualifications are required for this position?

A bachelor's degree is required, along with a minimum of three years of related benefits or HR experience. Experience with self-insured health care plans is also required, and prior experience with administration of leaves is preferred.

Is there a certification requirement for the Benefits Administrator role?

While not required, certifications such as PHR, SPHR, SHRM-CP, SHRM-SCP, or CEBS are preferred.

What are the software requirements for this job?

Candidates must have computer proficiency and technical aptitude, including the ability to use Microsoft Office applications, database systems, and the Oracle platform for core and benefits.

What is the expected travel requirement for this role?

The expected travel requirement for this role is approximately 10%.

What benefits does BDO provide to its employees?

BDO offers a comprehensive Total Rewards package which includes an Employee Stock Ownership Plan (ESOP), along with various group benefit programs and flexible spending accounts.

How does BDO support employee development?

BDO empowers team members to explore their full potential through opportunities for advancement and provides training and support to HR team members.

What type of client service is expected from the Benefits Administrator?

The Benefits Administrator is expected to provide excellent client service support to internal and external customers, addressing any benefits-related questions and concerns.

Is knowledge of federal and state regulations important for this position?

Yes, a strong understanding of pertinent federal and state regulations affecting employee benefit programs is required for this role.

Does BDO offer any flexibility regarding work location?

Yes, BDO offers flexibility in work locations, supporting both in-office and hybrid work arrangements.

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BDO

Accounting
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

BDO is the leading provider of professional services within the mid-tier of our profession. We are proud to deliver seamless client service, from 1658 offices in 167 countries, across the world. Our 91K+ professionals continuously transform our approach by embracing future-oriented technology and focusing on quality. Strategic decisions and investments made in recent years have further equipped the organisation with the global infrastructure and innovative solutions needed to deliver long-term value for our clients.