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Bilingual Benefit Relationship Consultant

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ADP

20d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Business, Operations & Strategy
  • Houston

AI generated summary

  • You need 5 years in client service, benefits experience, strong presentation skills, strategic thinking, and the ability to travel. A degree is a plus, but not mandatory; military experience also valued.
  • You will design benefit strategies, conduct meetings for new hires and open enrollment, manage stakeholder relationships, enhance your benefits knowledge, and maintain a daily schedule.

Requirements

  • You have five years of client service or client relationship management experience in a fast-paced service environment.
  • You have experience in benefits.
  • You excel at presentations - keeping large audiences engaged and attentive as you present.
  • You're a strategic thinker and have demonstrated the ability to assess needs and provide innovative solutions to assist clients in meeting their business objectives.
  • You can travel to support client visits and strengthen relationships.
  • A college degree is great but not required. What's more important is having the skills to do the job.
  • Other acceptable experiences could include:
  • Experience noted above OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

Responsibilities

  • You will design and execute benefit strategies and communication year-round to an assigned client base, reviewing strategies to drive plan participation and retention.
  • You will conduct worksite benefit meetings for groups of new hires, quarterly wellness meetings to review carrier value-add information and resources, spending accounts education, year-end onboarding meetings, open enrollment meetings, and more.
  • You will manage relationships with internal and external stakeholders, focusing on benefit strategies related to worksite employee enrollment in the plan.
  • You will continually upgrade your knowledge and skills in benefits, including attending training sessions and becoming a benefit subject matter expert.
  • You adhere to a daily schedule to manage your meetings, calls, partner connections, etc.

FAQs

What is the main focus of the Bilingual Benefit Relationship Consultant role?

The main focus is to strengthen the connection with Key Account Clients through service and consultation around benefit education strategies, driving results to increase benefit participation, client experience, employee retention, and engagement.

Is travel required for this position?

Yes, travel is required to support client visits and strengthen relationships.

What qualifications are necessary for the position?

Candidates should have five years of client service or client relationship management experience in a fast-paced service environment, experience in benefits, and the ability to excel at presentations.

Is a college degree required for this role?

A college degree is not required; relevant skills and experience are considered more important.

What type of training or development opportunities does ADP provide for this role?

ADP offers ongoing training, development, and mentorship opportunities to help employees continuously learn and grow in their careers.

How does ADP support diversity and inclusion in the workplace?

ADP is committed to creating a diverse, equitable, and inclusive workplace, valuing different perspectives and insights.

What are some key responsibilities of the Bilingual Benefit Relationship Consultant?

Key responsibilities include designing and executing benefit strategies, conducting benefit meetings, managing relationships with stakeholders, and continually upgrading knowledge in benefits.

What types of clients will the consultant work with?

The consultant will work with Key Account Clients, focusing on those with complex benefits or HR-related areas at senior levels of organizations.

What is the company culture like at ADP?

The company culture promotes inclusion, equity, and belonging, emphasizes professional growth, and fosters strong relationships among colleagues.

Are there any specific experiences that can be beneficial for candidates?

Yes, military experience and progressive management experience in consulting or large corporate environments are considered beneficial for candidates.

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ADP

Always designing for people.

Human Resources
Industry
10,001+
Employees

Mission & Purpose

ADP is a company that specialises in providing human resources, payroll, and workforce management solutions. With a focus on streamlining HR processes, ADP offers a range of services to help businesses manage their employees efficiently, from payroll processing to talent management. The company's ultimate goal is to empower organisations by simplifying complex administrative tasks related to human capital, allowing them to focus on strategic initiatives and business growth. ADP's purpose is to be a reliable partner for businesses, offering innovative solutions that contribute to the effectiveness and success of their human resources and workforce management functions.

Benefits

  • Medical

  • Life Insurance

  • Commuter Savings

  • Dental

  • ADP Federal Credit Union

  • Vision

  • Matched 401k

  • Home & Auto Insurance Programs

  • Employee Stock Purchase Plan

  • Holidays, Personal Days, Vacation

  • PAID Volunteer Time Off

  • Wellness Offerings