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BizOps Engineer I

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Mastercard

8d ago

  • Job
    Full-time
    Entry Level
  • Software Engineering
    Business, Operations & Strategy
  • Dublin

AI generated summary

  • You should have a BS in CS or related field, experience with coding (C, Java, Python), algorithms, CI/CD tools, and a systematic problem-solving approach with strong communication skills.
  • You will manage service lifecycles, analyze ITSM activities, support CI/CD processes, automate deployments, design Chef scripts, mentor juniors, and optimize system reliability and recovery.

Requirements

  • Qualifications
  • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.
  • Experience with algorithms, data structures, scripting, pipeline management, and software design.
  • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
  • Ability to help debug and optimize code and automate routine tasks.
  • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
  • Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby.
  • Interest in designing, analyzing and troubleshooting large-scale distributed systems.
  • We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.
  • For work on our dev ops team, engineer with experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required.

Responsibilities

  • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement.
  • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
  • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  • Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
  • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
  • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.
  • Practice sustainable incident response and blameless postmortems.
  • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
  • Work with a global team spread across tech hubs in multiple geographies and time zones
  • Share knowledge and mentor junior resources
  • Design, implement, and enhance our deployment automation based on Chef. We need proven experience writing chef recipes/cookbooks as well as designing and implementing an overall Chef based release and deployment process.
  • Use Jenkins to orchestrate builds as well as link to Sonar, Chef, Maven, Artifactory, etc. to build out the CI/CD pipeline.
  • Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible.
  • Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus.

FAQs

What is the purpose of the BizOps Engineer I role?

The BizOps Engineer I role focuses on connecting and powering an inclusive digital economy by solving problems, building CI/CD pipelines, and leading automation and best practices at Mastercard.

What specific team does the BizOps Engineer I belong to?

The BizOps Engineer I is part of the Platform Services BizOps team, which is responsible for DevOps transformation at Mastercard.

What skills are essential for this position?

Essential skills include problem-solving, familiarity with CI/CD tools, automation proficiency, experience with programming languages such as C, C++, Java, Python, Go, Perl, or Ruby, and the ability to work across development, operations, and product teams.

What technologies will I be working with in this role?

You will be working with technologies such as Jenkins, Chef, Maven, Artifactory, and Git/BitBucket as part of the CI/CD pipeline management.

Is experience in coding required for the BizOps Engineer I position?

Yes, a BS degree in Computer Science or a related technical field involving coding, as well as experience with algorithms, data structures, and software design, is required.

Are there opportunities for mentorship in this role?

Yes, team members are encouraged to share knowledge and mentor junior resources.

What is the corporate security responsibility associated with this role?

All employees are expected to abide by Mastercard's security policies, ensure the confidentiality and integrity of information, report any suspected security violations, and complete mandatory security trainings.

What is the goal of the BizOps team?

The goal of the BizOps team is to shift left in the development process, proactively manage production and change activities, and enhance the overall customer experience of supported applications.

Will this role involve working with global teams?

Yes, the role will require collaboration with a global team spread across multiple geographies and time zones.

Is there flexibility in the work environment for this position?

Yes, the position supports remote work in a hybrid format, allowing for flexibility in working arrangements.

Mastercard

Connecting Everyone to Priceless Possibilities

Consulting
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.