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Business Manager

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Marketing
  • Mumbai

AI generated summary

  • You should have 5+ years in a similar role, analytical skills, proficiency in MS Office and BI systems, strong communication and negotiation abilities, and adaptability in a fast-paced environment.
  • You will drive sales, maintain retailer relationships, execute strategic plans, monitor performance, support marketing, and communicate insights to enhance business growth and market share.

Requirements

  • Minimum 5+ years of experience in similar or related role. Prestige beauty experience an asset
  • Analytical Mindset
  • Uses data available to keep up to date on performance and current business trends
  • Exceptional interpersonal, analytical, negotiation and communication skills
  • Systems: MS Office (Intermediate), BI Systems
  • Ability to relate with different stakeholders and enjoys the fast-paced retail environment
  • Proactive in problem-solving and taking initiative to analyze, understand and improve business
  • Embraces change and adapts to new Company initiatives/directions with flexibility

Responsibilities

  • Drive Sales and Business Relationships.
  • Maintaining long lasting collaborative relationships with retailers.
  • Building collaborative relationships with retail partners and brand teams, working together to build and implement strong plans, with the ability to quickly identify relevant sales opportunities in order to achieve targets.
  • Executing strategic plans to deliver wholesale targets, keep net shipment plans updated based on trade and promotional activity.
  • Collaborating with Key Account Director, Field Sales Director and Commercial Leads to assists Brand Managers in developing distribution strategies in line with overall brand strategy.
  • Collaborating with internal and external stakeholders to executive sales programs that deliver on net budgets and drive profits.
  • Responsible for retailer collaboration with Open to buy (OTB) cascading to relevant brand teams.
  • Tracking and monitoring how the brands within ELC are performing in relation to the retailer and market. Collaborate with brands to identify opportunities and strategies to accelerate market share.
  • Executing initiatives with the retailer to drive synergies, sales and market share.
  • Ensuring all financial trackers are updated within agreed timelines' wholesale, retail, discount rebates, returns.
  • Communicating to Key Account Director, Brand Managers and VP Commercial/Sales and external stakeholders sales results and key metrics.
  • Escalating specific situations with a sense of urgency to Key Account Director and/or Commercial/Sales Lead.
  • Responsible for the retailer relationship by being the main point of contact to the retailers merchant/marketing for all day-to-day matters.
  • Understanding store operations and activities of each retailer and work in conjunction with the brand and field-based store team to deliver results.
  • Holding regular store visits with Commercial Leads, Field Sales team and Brand Mangers to understand commercial and retail environment and seek feedback on challenges and successes, to build into future planning and develop new best practices.
  • Effectively communicating with field, brand and education team to brief on retailer strategy and opportunities to maximize wholesale and retail sales.
  • Collaborating with Key Account Director to optimize the gross to net sales per retailer, per brand, per month.
  • Monitoring return targets for each account and recommend actions in collaboration with the Key Account Director.
  • Supporting in monthly sales estimate process by providing insight to key account sales, sell-in/sell-thru per retailer, key metrics etc.
  • Executing on coop plans in co-operation with the brands per retailer and share the follow up with the brand.
  • Participating in Brand Marketing and Sales planning meetings Marketing Execution/ Business Analytics.
  • Participating proactively in promotional and NPD launch planning processes, working collaboratively with Brand Marketing and Demand Planning teams. Identify any future growth/current launch plan opportunities.
  • Participating in presentations to retailers with ELC Brand Teams to launch and leverage new launches and growth opportunities in addition to market meetings.
  • Staying up to date with brand digital marketing activity, as well as competitor marketing activity (for broader view of the market).

FAQs

What are the primary responsibilities of the Business Manager role?

The primary responsibilities include driving sales and business relationships, building collaborative relationships with retail partners, executing strategic plans to deliver wholesale targets, collaborating with brand teams, tracking brand performance, managing retailer relationships, and participating in promotional and launch planning processes.

What qualifications are required for this position?

A minimum of 5+ years of experience in a similar or related role is required, with prestige beauty experience being an asset. Candidates should possess an analytical mindset, exceptional interpersonal and communication skills, and proficiency in MS Office and BI Systems.

Is experience in the beauty industry essential for this role?

While not strictly essential, experience in the prestige beauty industry is considered an asset.

What skills are essential for success in this position?

Essential skills include analytical abilities, negotiation skills, communication skills, problem-solving capabilities, and the ability to relate well with different stakeholders in a fast-paced environment.

How does the role contribute to the financial performance of the brands?

The Business Manager is responsible for tracking sales performance, advising on distribution strategies, optimizing gross-to-net sales per retailer, and executing initiatives to drive synergies and increase market share, all of which contribute to financial performance.

What tools and systems will I be using in this role?

You will be using MS Office at an intermediate level and various BI systems to analyze data and track performance.

Will I be collaborating with other teams?

Yes, collaboration is key in this role; you will be working closely with Key Account Director, Field Sales Director, Commercial Leads, and Brand Managers, as well as engaging with external stakeholders and retail partners.

How frequently will I visit stores as part of this role?

You will be expected to hold regular store visits in collaboration with Commercial Leads, Field Sales team, and Brand Managers to understand operational challenges and successes.

What are the reporting expectations for this role?

You will be responsible for communicating sales results and key metrics to the Key Account Director, Brand Managers, and VP Commercial/Sales, as well as escalating specific situations as needed.

Is there a focus on digital marketing in this position?

Yes, staying informed about brand digital marketing activity and competitor marketing initiatives is part of the job to maintain a comprehensive view of the market trends.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.