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Business Operations Specialist

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ICF

1mo ago

  • Job
    Full-time
    Junior Level
  • Research & Development
    Business, Operations & Strategy
  • Washington
    Remote

AI generated summary

  • You need a bachelor’s degree, 2 years in business analysis (1 year in ORR), strong communication skills, refugee program experience, and proficiency in MS Office and data tools.
  • You will support business operations, prepare information requests, assist in data analysis, ensure compliance in document review, and manage records processes for federally funded programs.

Requirements

  • Bachelor’s degree in social work, public administration, business, social services, or related field which requires an understanding of business analysis.
  • A minimum of 2 years professional business analysis experience, including quantitative and qualitative analysis. At least 1 year of experience with Office of Refugee Resettlement program experience.
  • Demonstrated ability to communicate effectively both verbally and in written form with project staff and stakeholders.
  • Master’s degree in social work, public administration, business, or other advanced degree in a related field.
  • Demonstrated ability to communicate effectively both verbally and in written form with project staff and stakeholders.
  • Working knowledge of ORR mission and activities.
  • Experience working for a refugee program.
  • Proficient in use of Smartsheet, Power BI, or similar applications.
  • Solid team player with proven ability to manage competing priorities, perspectives and stakeholder needs.
  • Exceptional business analysis skills.
  • Strong analytical, problem-solving, and decision-making capabilities.
  • Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment.
  • Excellent verbal, interpersonal and written communication skills.
  • Demonstrated outstanding level of professionalism in providing business operations support, including ability to exercise good judgment, discretion, tact, and diplomacy.
  • Proficient with MS office applications (i.e., Word, Excel, and PowerPoint).

Responsibilities

  • Support business operations in assigned unit.
  • Prepare information request responses for approval by federal staff.
  • Assist in data collection, tracking, analysis, and reporting on information requests received.
  • Support the implementation of the federal records management system.
  • Engage in document review to determine compliance with statutes, regulations, agency policy and procedures, and contract/grant requirements related to document retention and storage for federally funded programs.
  • Support the development of new records management processes and/or process for large-scale records collection.
  • Maintain clear records of all project activities.

FAQs

What is the role of the Business Operations Specialist in the OTIP/ORR Mission Support Project?

The Business Operations Specialist supports ORR in meeting mission goals through various activities, including data collection, analysis, and maintaining data visualization products.

What are the key responsibilities of the Business Operations Specialist?

Key responsibilities include supporting business operations, preparing information request responses, data collection and reporting, document review for compliance, and maintaining records of project activities.

What are the basic qualifications required for this position?

A Bachelor's degree in a related field, a minimum of 2 years of professional business analysis experience, and at least 1 year of experience with the Office of Refugee Resettlement program are required.

Is experience with refugee programs preferred for this position?

Yes, experience working for a refugee program is preferred.

What technical skills are preferred for the Business Operations Specialist role?

Proficiency in applications like Smartsheet, Power BI, and MS Office (Word, Excel, PowerPoint) is preferred.

How does ICF approach diversity and inclusion in the workplace?

ICF is committed to building an inclusive workplace that allows everyone to thrive, and they are an equal opportunity employer.

Are there any accommodations available for candidates during the application process?

Yes, reasonable accommodations are available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs throughout the application and employment process.

What is the pay range for the Business Operations Specialist position?

The pay range for this position is between $73,403.00 and $124,784.00, based on factors like work experience, skills, and geographic location.

What is the work environment like for this position?

The position can be fully remote, onsite embedded in the client site, or hybrid.

Are there any professional skills that are specifically emphasized for this role?

Yes, exceptional business analysis skills, strong analytical and problem-solving capabilities, and excellent verbal and written communication skills are emphasized.

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ICF

We are not a typical consulting firm and our people are not typical consultants.

Consulting
Industry
5001-10,000
Employees
1969
Founded Year

Mission & Purpose

ICF (NASDAQ:ICFI) is a global consulting and technology services provider with approximately 8,000 professionals focused on making big things possible for our clients. We are business analysts, policy specialists, technologists, researchers, digital strategists, social scientists and creatives.