FAQs
Is this position remote?
Yes, this position is fully remote, but candidates must be located in the United Kingdom.
What are the primary responsibilities of a Business Systems Analyst at Yelp?
The primary responsibilities include designing, managing, and improving sales and customer success tools, following projects from conception through execution, collaborating with business partners to define project scopes, providing analytical and technical skills, and ensuring successful rollout of new processes.
What qualifications do I need to apply for this role?
Candidates should have experience as a business systems analyst, a clear understanding of Salesforce’s platform, strong analytical and problem-solving skills, and preferably Salesforce.com certification. Experience with complex Salesforce orgs is also preferred.
What benefits does Yelp offer for this position?
Yelp offers a competitive salary with equity, a pension scheme, 25 days paid holiday (increasing with service), remote working expense reimbursements, private health insurance, flexible working hours, wellness expense allowances, and opportunities for career growth.
Are there any specific certifications required for this role?
While not strictly required, Salesforce.com certification (Administrator or Advanced Administrator) is preferred for this role.
What type of work environment can I expect?
Employees can expect a collaborative team environment with a dynamic work culture, including activities like Hackathons and learning groups to support professional development.
Does Yelp support diversity and inclusion in its hiring process?
Yes, Yelp values diversity and is committed to being an equal opportunity employer, considering qualified applicants without regard to various protected statuses.
What does the training and support look like for new hires?
New hires will receive guidance during rollout and change management processes, as well as effective training efforts to ensure successful adoption of new tools and processes.
What is the structure of work regarding teamwork and individual responsibilities?
The role involves individual responsibility for projects while also requiring effective coordination and management across multiple business units and technical teams.
Are there opportunities for career advancement within the company?
Yes, there are opportunities for career advancement through participation in digital events, conferences, and other professional development initiatives encouraged by Yelp.