FAQs
What is the primary purpose of the Client Service Advisor role?
The primary purpose of the Client Service Advisor role is to perform the broking role for a portfolio of clients and provide a superior level of client service, supporting the business in achieving its objectives.
What qualifications are required for this position?
Candidates are required to be CIP qualified and have successful, proven experience working for an insurer or broker.
What are the key responsibilities of the Client Service Advisor?
Key responsibilities include managing renewals, claims, mid-term alterations, achieving best client service, supporting client account growth, fostering insurer relationships, and maintaining company and regulatory standards.
What benefits does WTW offer to its employees?
WTW offers a negotiable salary, annual leave (23 plus 13 flexi days), comprehensive benefits from day 1, performance bonuses, pension schemes, healthcare allowances, educational support, life assurance, and more.
Is there an opportunity for professional development in this role?
Yes, WTW provides educational support and paid professional membership as part of their benefits, encouraging ongoing learning and development.
What skills are important for this position?
Important skills include interpersonal, organizational, analytical, communication skills, alongside good IT skills and a high level of proficiency with Microsoft Office.
Is this position suitable for new graduates?
While the job requires proven experience, motivated candidates with a passion for the insurance industry and the willingness to learn may also be considered.
What is the company culture at WTW?
WTW values excellence and innovation, fosters an inclusive environment, and encourages employees to be ambassadors for the company's purpose, values, and culture.
Does WTW provide equal employment opportunities?
Yes, WTW is an equal opportunity employer and welcomes applications from people of all backgrounds and abilities.
How can I apply for the Client Service Advisor position?
Candidates interested in applying for the Client Service Advisor position should submit their application through the WTW careers page or the relevant job listing platform.