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Consumer Growth Lead, Delivery ANZ

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Uber

Jan 23

Applications are closed

  • Job
    Full-time
    Senior & Expert Level
  • Sales & Business Development
    Marketing
  • Melbourne

Requirements

  • Exceptional Strategic Thinking Skills: A proven track record of developing and executing forward-looking strategies in dynamic, high-growth environments. This team owns a substantial promo and co-funding budget and needs to actively weigh the tradeoffs of wheren when to invest, and how to continually optimize for scale and efficiency
  • Strong Relationship Builder and Stakeholder Influence: You excel at building and maintaining relationships with stakeholders. Finding win-win solutions for all parties.
  • Analytical Mindset and Execution Power: A strong problem solver with exceptional analytical and data-driven decision-making skills. You thrive in tackling multiple emerging issues simultaneously and excel at finding innovative, effective solutions.
  • Meticulous Attention to Detail: You will be accountable for ensuring the smooth deployment of complex multi-channel campaigns. To do this you will need to fully understand the intricacies of multiple different deployment tools, love testing and going the extra mile to ensure seamless consumer experiences and carefully forecast and track performance to ensure we land on budget.
  • Adaptability and Innovation: A proactive mindset that thrives in a fast-paced environment, with the ability to swiftly adapt to changing priorities and market conditions. You continuously seek out opportunities to innovate and improve our consumer experience and value proposition.
  • A track record of impact in strategic and operational roles, supported by a history of delivering clear results, ideally with a consumer focus
  • Experience building, leading, and engaging diverse teams
  • Evidence of successful complex stakeholder management across a variety of functions; bonus points for across international borders
  • An appetite for taking smart risks in a fast-moving, competitive, and often ambiguous environment

Responsibilities

  • Conceive, design and lead our core consumer growth initiatives including innovating on how we engage and change the behaviour of our sporadic users and driving our affordability efforts
  • Optimise our acquisition and reactivation strategy by quantifying the opportunity, identifying who we should target and understanding the best channel to reach our potential new users
  • Own the relationship with our merchant team, as together we seek to optimise our offers strategy creating the most compelling consumer value proposition possible
  • Work hand in hand with the marketing team to amplify the great consumer value we have on our platform and create buzz worthy moments
  • Own our consumer calendar and coordinate with other LOBs to ensure we have the right breath of offers in market at any given time, while not clouding the consumer messaging and efficiently deploying our large and dynamic incentives budget
  • Create a high performance and fun team environment for your 3-5 direct reports

FAQs

What is the primary focus of the Consumer Growth Lead role at Uber Eats ANZ?

The primary focus of the Consumer Growth Lead role is to define and execute the core consumer growth strategy, making budget allocation decisions and leading campaigns aimed at acquiring, growing, and retaining consumers.

How many direct reports will the Consumer Growth Lead manage?

The Consumer Growth Lead will manage a team of 3-5 direct reports.

What skills are crucial for success in this role?

Key skills for this role include exceptional strategic thinking, strong relationship-building and stakeholder influence, analytical mindset and execution power, meticulous attention to detail, and adaptability and innovation.

Is experience working with diverse teams important for this role?

Yes, experience in building, leading, and engaging diverse teams is important for this role.

What type of environment can the Consumer Growth Lead expect to work in?

The Consumer Growth Lead can expect a fast-paced, dynamic environment that encourages innovation and proactive adaptability to changing market conditions.

Will the Consumer Growth Lead be responsible for budget management?

Yes, the role involves managing a substantial promotional and co-funding budget, weighing the trade-offs of where and when to invest.

What is the approach to stakeholder management in this role?

The role requires effective management of complex stakeholder relationships across various functions, with a focus on finding win-win solutions.

Is a strong analytical and data-driven decision-making skill set required?

Yes, the role requires exceptional analytical skills for problem-solving and data-driven decision-making.

What is the primary market for this role?

The primary market for this role is Australia and New Zealand, focusing on Uber Eats' consumer growth initiatives in these regions.

Does this role involve collaboration with the marketing team?

Yes, the Consumer Growth Lead will work closely with the marketing team to amplify consumer value and create impactful campaigns.

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Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness

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